At a Glance
- Tasks: Support our cutting-edge trading platform and solve complex technical issues.
- Company: Join a leading financial technology firm with a collaborative spirit.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent learning and career advancement opportunities.
- Why this job: Dive into the world of trading tech and make a real impact on financial markets.
- Qualifications: Degree in a relevant field and strong analytical skills required.
The predicted salary is between 40000 - 60000 £ per year.
The Trading Platform Support Analyst is a client-facing, technically focussed role, supporting our Order and Execution Management platform and global FIX connectivity services. You will work with sophisticated, multi‑asset trading technology used by leading financial institutions across equities, derivatives, and digital assets. Building upon your training, you will investigate complex technical and functional issues, analyse business workflows, and deliver solutions directly into Production, working in an AI assisted environment. You will also play a key role in maintaining and improving high‑quality financial and reference data that underpins our clients’ trading and risk processes. This role offers hands‑on exposure to order management, algorithmic trading, AI‑assisted tooling, and modern data platforms, while working closely with customers, engineers, data specialists, and product managers in a fast‑paced, collaborative environment.
Who will love this job
- Client‑oriented problem solvers who enjoy working closely with customers and learning complex systems in depth
- Natural troubleshooters who like testing, replicating, and breaking down sophisticated technical issues
- Collaborators who thrive in a team environment and enjoy working across engineering, data, and product teams
- Continuous learners motivated to build deep expertise in financial markets, trading technology, and data
What you’ll do
- Investigate complex workflow and troubleshooting issues, testing and recreating problems, reviewing logs and performing data analysis.
- Participate in escalation processes to inform customers and engage resources internally across the business to provide rapid solutions to critical issues.
- Improve data quality across the full lifecycle - resolving issues with financial instruments, corporate actions, legal entities and quantitative data structures (curves, volatility surfaces, correlation matrixes).
- Leverage third‑party technologies such as Snowflake and Cortex AI during deep technical and data investigations.
- Providing clear, frequent updates to customers and internal stakeholders via chat, phone and email.
- Maintain strong functional expertise across TS Imagine products and configurations.
- Contribute to documentation and knowledge sharing to ensure accurate, scalable support processes.
- Support internal projects that enhance team tooling, processes, and implementation or consulting initiatives.
You should have
- Essential
- Degree in Science, Mathematics, Engineering, Quantitative Finance, Economics, or a related field
- Strong analytical and logical problem‑solving skills
- Interest in trading technology, financial markets, and complex systems
- Excellent written and verbal communication skills
- Self‑motivated, proactive mindset with a strong sense of ownership
- Desirable
- Experience with scripting or programming languages (e.g. Python, JavaScript)
- Familiarity with SQL and relational databases
- Understanding of operating systems (Windows, UNIX), networking, and database concepts
- Exposure to trading, risk, or financial market concepts
Trading Platform Support Analyst in London employer: TS Imagine
As a Trading Platform Support Analyst, you will join a dynamic and innovative team that thrives on collaboration and continuous learning in the heart of the financial technology sector. Our company fosters a supportive work culture that prioritises employee growth through hands-on experience with cutting-edge trading technologies and AI-assisted tools, while also offering competitive benefits and a commitment to maintaining high-quality data for our clients. Located in a vibrant financial hub, we provide an exciting environment where problem solvers can excel and make a meaningful impact in the world of trading and finance.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Platform Support Analyst in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like TS Imagine. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Trading Platform Support Analyst in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to TS Imagine.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on TS Imagine's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at TS Imagine
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with TS Imagine.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at TS Imagine will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former TS Imagine employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
