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- Tasks: Design engaging user experiences for a leading cyber security training platform.
- Company: Join TryHackMe, the fastest-growing online cyber security training platform with over 4 million users.
- Benefits: Enjoy 100% remote work, flexible hours, and a ÂŁ2,500 personal development budget.
- Why this job: Be part of a creative team that transforms learning into fun, gamified experiences.
- Qualifications: 4+ years in UX/UI design, proficient in Figma, and strong communication skills required.
- Other info: Participate in an annual company retreat and enjoy lunch covered during virtual meet-ups.
The predicted salary is between 36000 - 60000 ÂŁ per year.
TryHackMe is the fastest-growing online cyber security training platform. Our mission is to make learning and teaching cyber security easier by providing gamified security exercises and challenges. Having only been around for a handful of years, we have grown to more than 4 million community members and our growth isn’t slowing down!
Are you a visionary product designer who loves sparking joy and levelling up user experiences? Join our B2C Engagement squad and help us turn everyday interactions into rewarding adventures! You’ll craft playful, gamified moments that boost retention, keep users hooked on discovering fresh content, and make every tap feel like a win. If you’re ready to blend creativity with strategy - and power up engagement through fun challenges and rewards - we want you on our team!
The Role
- Partner with our Product Manager and engineering team to develop innovative features that guide users into cyber careers.
- Interview users to uncover needs and pain points.
- Sketch and wireframe concepts, then refine them into high-fidelity mockups.
- Collaborate with stakeholders—including TryHackMe’s founders—to align on requirements.
- Work hand-in-hand with engineers to ensure designs translate into seamless user experiences.
Thriving in a small, agile design team, you’ll switch effortlessly between independent ideation and collective brainstorming. Feedback fuels your process—you’ll propose multiple alternatives, iterate rapidly with low-fi prototypes, and use both quantitative metrics and qualitative insights to inform every decision. In the end, your designs and solutions will captivate millions of cybersecurity learners and professionals worldwide!
Clear communication—both visual and verbal—is second nature, ensuring every stakeholder understands your vision.
Research - Dive deep into user problems, by speaking directly with users, looking at product usage data, and researching best practices.
Design - Create wireframes to explore ideas, working at a fast pace to iterate and arrive on a chosen direction. Work on high fidelity designs ready for implementation.
Collaborate - Work daily with your team, particularly with the product manager. Frequent collaboration with stakeholders, including the founders of TryHackMe who are passionate about how we build product.
Communicate - Bring a design mindset to the team, advocate for good design principles, and do the best thing for the user.
Measure - Track the success of product updates, whether through an AB test, or analysing product usage data. Understand user behaviour through analytics and qualitative research.
Skills & Experience
An already established Product Designer/ UX Designer/ UI Designer, you will have:
- At least 4 years of UX/UI experience on consumer facing websites or apps.
- Proficiency using Figma.
- Comfortable creating wireframes and low fidelity mockups to explore ideas with others.
- Experience working with development teams and product managers.
- Understanding of users' behaviours and experience in analysing product usage using both quantitative and qualitative approaches.
- An excellent mindset for resolving issues, creating fantastic products, and demonstrating a passion in simplifying the lives of our customers.
- Beyond images, you can express yourself clearly verbally and in writing through common communication channels as well as longer-form writing where necessary.
- You are comfortable facilitating workshops and leading UX discovery.
Benefits & Perks
- 100% Remote - In a fully digital world, work from anywhere you want!
- Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm).
- Tools - a dedicated work laptop + any accessories you need to do your best work.
- Swag Pack - start your TryHackMe journey with a branded swag bundle!
- Personal Development - ÂŁ2,500 training budget to acquire certifications, and more.
- Company Retreat - an annual company retreat, fully paid for by us!
- Lunch on us - whether you’re a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.
- Health Insurance - if you’re in a country that doesn’t have public health care.
- Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements.
- 401k / Pension - TryHackMe makes it easy to save money for your retirement.
Our Hiring Process
- Stage 1: Screening with Talent Acquisition
- Stage 2: Hiring manager call
- Stage 3: A short take-home exercise to then present back
- Stage 4: Final Chat with a Co-Founder and member of the Product/Design Team!
At this time, we are unable to provide sponsorship.
TryHackMe takes the pain out of learning and teaching cyber security. Our platform makes it a comfortable experience to learn by designing prebuilt courses that include virtual machines (VM) hosted in the cloud and ready to be deployed. This avoids the hassle of downloading and configuring VMs. Our platform is perfect for CTFs, Workshops, Assessments, or Training. We’ve come a long way since launching in 2018, with over four million users on the platform!
Product Designer (Engagement) employer: TryHackMe
Contact Detail:
TryHackMe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Designer (Engagement)
✨Tip Number 1
Familiarise yourself with TryHackMe's platform and its unique gamified approach to learning. Understanding their user experience will help you tailor your design ideas to fit their vision and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous projects that showcase your ability to create engaging user experiences. Highlight specific examples where your designs have improved user retention or satisfaction, as this aligns closely with the role's focus on engagement.
✨Tip Number 3
Brush up on your collaboration skills, as you'll be working closely with product managers and engineers. Be ready to share how you've successfully collaborated in past roles, particularly in agile environments, to bring designs to life.
✨Tip Number 4
Showcase your understanding of both qualitative and quantitative research methods. Be prepared to discuss how you've used data to inform your design decisions, as this is crucial for measuring the success of product updates at TryHackMe.
We think you need these skills to ace Product Designer (Engagement)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Designer (Engagement) at TryHackMe. Familiarise yourself with their mission and how your skills can contribute to enhancing user experiences.
Tailor Your CV: Highlight your relevant experience in UX/UI design, especially any work related to consumer-facing websites or apps. Emphasise your proficiency in Figma and your ability to create wireframes and mockups.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for product design and how you can bring creativity and strategy to the team. Mention specific examples of past projects where you improved user engagement or solved design challenges.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your design process, from initial sketches to final high-fidelity designs. Highlight projects that involved collaboration with product managers and development teams, as this is crucial for the role.
How to prepare for a job interview at TryHackMe
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you gather user feedback, iterate on designs, and collaborate with teams. This will demonstrate your ability to create user-centric solutions, which is crucial for the Product Designer role.
✨Prepare for User-Centric Questions
Expect questions about how you approach user research and usability testing. Be ready to share examples of how you've identified user needs and pain points in past projects, as this aligns with the responsibilities of interviewing users at TryHackMe.
✨Familiarise Yourself with Figma
Since proficiency in Figma is a requirement, make sure you're comfortable navigating the tool. Bring along examples of your work created in Figma to showcase your skills and how you use the platform to create wireframes and high-fidelity mockups.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your design ideas and decisions clearly, both visually and verbally. This will help ensure that all stakeholders understand your vision and the rationale behind your designs.
