Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Growth Account Manager, you'll expand relationships with large accounts and identify new growth opportunities.
- Company: Join TryHackMe, the fastest-growing online cyber security training platform with over 4 million community members!
- Benefits: Enjoy 100% remote work, flexible hours, a training budget, and company retreats.
- Why this job: This role offers a chance to build meaningful relationships and drive sustainable growth in a dynamic environment.
- Qualifications: Experience in sales or customer success, strong communication skills, and a track record of exceeding targets are essential.
- Other info: Work from anywhere with a supportive team and innovative culture focused on personal development.
The predicted salary is between 36000 - 60000 £ per year.
Account Manager, Growth
TryHackMe is the fastest-growing online cyber security training platform. Our mission is to make learning and teaching cyber security easier by providing gamified security exercises and challenges. Having only been around for handful of years, we\’ve grown to more than 4 million community members and our growth is only accelerating! 🥷
Why we’re looking for you
TryHackMe has amazing brands as our customers, but we sometimes work with just a single team within a large Cyber Security organization. We’re looking for somebody who can unlock other teams inside the same (large) customer. This isn’t a new business role, but the focus is almost exclusively on expansion. This role solidifies our relationship with these large customers and contributes to TryHackMe’s long term growth. The ideal candidate is passionate about sales and driven to hit targets. You’ll thrive in this role if you love building meaningful, long-lasting relationships that drive our business forward.
Role Overview
As a Growth Account Manager, I focus on radically expanding large accounts. I uncover growth opportunities by building deep relationships within these accounts. I proactively source new contacts, including cold outreach to stakeholders within existing customers. I collaborate closely with Account Executives, Account Managers and Customer Success Managers to ensure our clients continue to obtain value from TryHackMe’s solutions.
🔧 Client Growth & Renewal
- I own expansions and renewals within my assigned account portfolio (10s of accounts)
- I enjoy approaching new (cold) stakeholders within my assigned customer portfolio. I use my relationship with existing contacts to strategically identify new opportunities to grow account value
- I create and maintain strong, lasting relationships with key stakeholders
- I diligently manage account data and consistently follow processes
- I analyse my performance, seek coaching, and follow through on development plans
🔗 Collaboration & Communication
- I partner closely with Account Executives to ensure smooth handovers and maintain alignment with overall sales objectives
- I work with Customer Success to drive customer satisfaction, ensure product adoption, and leverage insights for proactive outreach
- I contribute insights to Account Management team discussions and support my proposals with data-driven analysis
- I fostering a cohesive, high-performing Account Management team
- I offer constructive input on process improvements
- I collaborate with Legal for deal closing; with Product and Content Engineering for uncovering strengths and weaknesses in our offering.
- I anticipate challenges and engage my manager when I need guidance, proactively solving issues before they escalate
🔥 Innovation
- I lead occasional projects to test new expansion and renewal strategies, sharing lessons learned and scaling effective practices
- I embrace experimentation, refine my techniques, and implement creative approaches to strengthen client relationships and drive sustainable growth
🧳 Skillset
- I have experience in a Sales or revenue driven Customer Success role in a rapidly growing environment (50-500 employees)
- I have experience with cold outreach
- I have a consistent track record of hitting and exceeding quotas for new business or expansion
- I have experience working with CRM tools (ex. HubSpot) and Customer Success software (ex. ChurnZero)
- I have strong multitasking and organizational skills.
- I have excellent written and verbal communication skills.
- I have experience selling a technical solution, such as Cyber Security training
Benefits & Perks
🚣 100% Remote – In a fully digital world, work from anywhere you want as long as there is a) 6 hrs timezone overlap with the UK timezone
🕒 Flexi Time – Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am – 6pm). Willingness to occasionally start/work late for USA timezone overlap is appreciated.
💻 Tools – a dedicated work laptop + any accessories you need to do your best work.
👕 Swag Pack – start your TryHackMe journey with a branded swag bundle!
💪 Personal Development – £2,500 training budget to acquire certifications, and more.
⛱️ Company Retreat – an annual company retreat, fully paid for by TryHackMe!
🍕Lunch on us – whether you\’re a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.
🧡 Health Insurance – if you\’re in a country that doesn\’t have public health care.
🍼 Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements.
💸 401k / Pension – TryHackMe makes it easy to save money for your retirement.
Please note that, at this time, we are unable to provide sponsorship
Account Manager (Growth) employer: TryHackMe
Contact Detail:
TryHackMe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Growth)
✨Tip Number 1
Familiarize yourself with TryHackMe's platform and its offerings. Understanding the unique features and benefits of our cyber security training will help you engage effectively with potential stakeholders and demonstrate how we can add value to their teams.
✨Tip Number 2
Leverage your existing network in the cyber security field. Reach out to contacts who may have connections within large organizations that are already using TryHackMe, as personal introductions can significantly enhance your outreach efforts.
✨Tip Number 3
Prepare to discuss specific strategies for expanding accounts during your interviews. Think about innovative approaches you've used in the past to build relationships and drive growth, as this will showcase your proactive mindset and alignment with our goals.
✨Tip Number 4
Stay updated on industry trends and challenges in cyber security. Being knowledgeable about current issues will not only help you in conversations with clients but also position you as a trusted advisor who understands their needs and can offer tailored solutions.
We think you need these skills to ace Account Manager (Growth)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Growth Account Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your sales experience, particularly in customer success roles. Include specific examples of how you've successfully expanded accounts or built relationships with stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to build long-lasting relationships. Mention any relevant experience with cold outreach and how you’ve contributed to growth in previous roles.
Showcase Your Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is clear, concise, and free of errors. Use professional language while also conveying your personality.
How to prepare for a job interview at TryHackMe
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales and how it drives you. Share specific examples of how you've successfully built relationships and expanded accounts in the past.
✨Demonstrate Your Cold Outreach Skills
Prepare to discuss your experience with cold outreach. Highlight successful strategies you've used to connect with new stakeholders and how you turned those connections into valuable relationships.
✨Highlight Your Collaboration Experience
Emphasize your ability to work closely with different teams, such as Account Executives and Customer Success Managers. Provide examples of how collaboration has led to successful outcomes in your previous roles.
✨Be Data-Driven
Show that you can analyze performance and use data to inform your strategies. Be ready to discuss how you've used data in the past to drive account growth and improve processes.
