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For Companies At a Glance
- Tasks: Design engaging user experiences for a leading cyber security training platform.
- Company: Join TryHackMe, the fastest-growing online cyber security training platform with over 4 million members.
- Benefits: Enjoy 100% remote work, flexible hours, and a £2,500 personal development budget.
- Why this job: Be part of a creative team that transforms learning into fun, gamified experiences.
- Qualifications: 4+ years in UX/UI design, proficient in Figma, and strong communication skills required.
- Other info: Participate in annual retreats and enjoy lunch covered during virtual meet-ups.
The predicted salary is between 36000 - 60000 £ per year.
TryHackMe is the fastest-growing online cyber security training platform. Our mission is to make learning and teaching cyber security easier by providing gamified security exercises and challenges. Having only been around for a handful of years, we have grown to more than 4 million community members and our growth isn’t slowing down!
Are you a visionary product designer who loves sparking joy and levelling up user experiences? Join our B2C Engagement squad and help us turn everyday interactions into rewarding adventures! You’ll craft playful, gamified moments that boost retention, keep users hooked on discovering fresh content, and make every tap feel like a win. If you’re ready to blend creativity with strategy and power up engagement through fun challenges and rewards, we want you on our team!
The Role
- Partner with our Product Manager and engineering team to develop innovative features that guide users into cyber careers.
- Interview users to uncover needs and pain points.
- Sketch and wireframe concepts, then refine them into high-fidelity mockups.
- Collaborate with stakeholders—including TryHackMe’s founders—to align on requirements.
- Work hand-in-hand with engineers to ensure designs translate into seamless user experiences.
- Switch effortlessly between independent ideation and collective brainstorming.
- Propose multiple alternatives, iterate rapidly with low-fi prototypes, and use both quantitative metrics and qualitative insights to inform every decision.
In the end, your designs and solutions will captivate millions of cybersecurity learners and professionals worldwide! Clear communication—both visual and verbal—is second nature, ensuring every stakeholder understands your vision.
Research
- Dive deep into user problems, by speaking directly with users, looking at product usage data, and researching best practices.
Design
- Create wireframes to explore ideas, working at a fast pace to iterate and arrive on a chosen direction.
- Work on high fidelity designs ready for implementation.
Collaborate
- Work daily with your team, particularly with the product manager.
- Frequent collaboration with stakeholders, including the founders of TryHackMe who are passionate about how we build product.
Communicate
- Bring a design mindset to the team, advocate for good design principles, and do the best thing for the user.
Measure
- Track the success of product updates, whether through an AB test, or analysing product usage data.
- Understand user behaviour through analytics and qualitative research.
Skills & Experience
- At least 4 years of UX/UI experience on consumer facing websites or apps.
- Proficiency using Figma.
- Comfortable creating wireframes and low fidelity mockups to explore ideas with others.
- Experience working with development teams and product managers.
- Understanding of users' behaviours and experience in analysing product usage using both quantitative and qualitative approaches.
- An excellent mindset for resolving issues, creating fantastic products, and demonstrating a passion in simplifying the lives of our customers.
- Beyond images, you can express yourself clearly verbally and in writing through common communication channels as well as longer-form writing where necessary.
- You are comfortable facilitating workshops and leading UX discovery.
Benefits & Perks
- 100% Remote - In a fully digital world, work from anywhere you want!
- Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm).
- Tools - a dedicated work laptop + any accessories you need to do your best work.
- Swag Pack - start your TryHackMe journey with a branded swag bundle!
- Personal Development - £2,500 training budget to acquire certifications, and more.
- Company Retreat - an annual company retreat, fully paid for by us!
- Lunch on us - whether you’re a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.
- Health Insurance - if you’re in a country that doesn’t have public health care.
- Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements.
- 401k / Pension - TryHackMe makes it easy to save money for your retirement.
Our Hiring Process
- Stage 1: Screening with Talent Acquisition
- Stage 2: Hiring manager call
- Stage 3: A short take-home exercise to then present back
- Stage 4: Final Chat with a Co-Founder and member of the Product/Design Team!
At this time, we are unable to provide sponsorship.
Contact Detail:
TryHackMe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Designer (Engagement)
✨Tip Number 1
Familiarise yourself with TryHackMe's platform and its unique gamified approach to learning. Understanding their user experience will help you tailor your discussions and showcase how your design philosophy aligns with their mission.
✨Tip Number 2
Prepare to discuss specific examples of your past work that demonstrate your ability to create engaging user experiences. Highlight projects where you successfully collaborated with product managers and engineers, as this is crucial for the role.
✨Tip Number 3
Brush up on your skills in Figma and be ready to showcase your wireframing and prototyping abilities. Consider bringing a portfolio piece that illustrates your iterative design process, as this will resonate well with their agile team environment.
✨Tip Number 4
Be prepared to discuss how you measure the success of your designs. Familiarise yourself with both quantitative and qualitative metrics, as understanding user behaviour through analytics is key to the role at TryHackMe.
We think you need these skills to ace Product Designer (Engagement)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Product Designer position at TryHackMe. Understand their mission and how your skills can contribute to creating engaging user experiences.
Tailor Your CV: Customise your CV to highlight relevant experience in UX/UI design, particularly focusing on consumer-facing websites or apps. Emphasise your proficiency with Figma and any collaborative projects you've worked on with product managers and development teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user experience and your understanding of gamified learning. Mention specific examples of how you've improved user engagement in past roles and express your enthusiasm for joining TryHackMe's team.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your design process, from wireframes to high-fidelity mockups. Highlight projects that involved collaboration with stakeholders and any metrics that showcase the success of your designs.
How to prepare for a job interview at TryHackMe Ltd
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you gather user feedback, iterate on designs, and collaborate with teams. This will demonstrate your ability to align with TryHackMe's emphasis on user-centric design.
✨Prepare for User Research Questions
Since the role involves interviewing users, brush up on your user research techniques. Be ready to share examples of how you've uncovered user needs and pain points in past projects, as this aligns with the responsibilities outlined in the job description.
✨Familiarise Yourself with Figma
As proficiency in Figma is a requirement, ensure you're comfortable navigating the tool. Consider preparing a portfolio piece that showcases your wireframes and high-fidelity mockups created in Figma to illustrate your skills effectively.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your design decisions and thought processes clearly, both visually and verbally. This will help you convey your vision to stakeholders, including the founders, during the interview.
