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- Tasks: Create AI-powered feedback for cyber security training, helping learners master their skills.
- Company: Join TryHackMe, the fastest-growing online cyber security training platform with a vibrant community.
- Benefits: Enjoy remote work, flexible hours, a generous training budget, and fun company retreats.
- Why this job: Be at the forefront of AI in education, making a real difference for millions of learners.
- Qualifications: 3+ years with AI tools, solid cyber security knowledge, and a passion for impactful education.
- Other info: Dynamic role with opportunities for personal growth and collaboration in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
TryHackMe is the fastest-growing online cyber security training platform. Our mission is to make learning and teaching cyber security easier by providing gamified security exercises and challenges. Having only been around for handful of years, we've grown to more than 6+ million community members and our growth isn’t slowing down!
We’re looking for an AI Learning Feedback Specialist to help us pioneer something that’s never been done before in cyber security education: delivering personalised, AI-powered feedback at scale. You’ll be instrumental in building a groundbreaking system that provides our millions of users with customised, tailored feedback on their training exercises, meeting each learner exactly where they are in their journey and coaching them toward mastery. This role sits at the intersection of AI, education, and cyber security. You’ll work with cutting-edge language models to generate, refine, and perfect feedback that genuinely helps our users learn. Your work will directly impact how millions of people worldwide develop practical cyber security skills.
The ideal candidate has extensive experience working with AI tools and prompt engineering, a solid understanding of cyber security fundamentals, and a passion for creating educational content that makes a real difference in people’s learning journeys.
Technical Skills & ExperienceTo be considered for this opportunity, you must have at least 3 years of relevant experience working with AI tools, and a basic understanding of cyber security concepts, tools and frameworks. You should also demonstrate:
- Strong expertise in prompt engineering and prompt refinement, working with several AI tools in an outcome-driven fashion
- Agility to pivot, iterate and work with changing priorities easily and seamlessly
- A good understanding of cybersecurity concepts, tools and principles including command-line operations, common attack techniques, and security tooling
- Familiarity with core OS, networking and web concepts to interpret technical telemetry and learner activities accurately
- Quick execution and ability to work in a fast-paced environment, with constant feedback loops and lightning-fast delivery times
- Strong verbal and written English communication skills, essential for understanding and replicating great feedback
Generate and refine AI-powered feedback for TryHackMe training rooms, ensuring outputs are accurate, personalised, and genuinely helpful for diverse learners:
- Quality assurance and iteration (review feedback against learner telemetry data, identify quality issues, and refine prompts until outputs consistently meet A-level standards)
- Pattern recognition and analysis (study learner behavioural patterns across exercises to improve feedback relevance, milestone recognition, and coaching effectiveness)
- Evaluation design (define success criteria and behavioural classifications for cybersecurity training scenarios across TryHackMe's extensive room catalog)
- Documentation and knowledge sharing (create frameworks for quality assessment, document edge cases, and establish scalable processes for feedback generation)
- Collaborate with the engineering team to provide insights on feedback system improvements, edge cases, and user experience considerations
- Analyse and adapt (understand how users interact with feedback and continuously improve the system based on effectiveness metrics)
- Scale preparation (develop processes and quality standards that can serve millions of users while maintaining personalised, high-quality guidance)
- Experience with TryHackMe or similar cybersecurity training platforms
- Cybersecurity certifications or formal training
- Background in instructional design, learning science, or educational technology
- Experience with learning analytics or educational data mining
- Technical writing or developer documentation experience
- Previous work in EdTech product development or content creation
- Familiarity with JSON data structures and regex pattern matching
- Experience analysing command-line logs, network traffic, or security telemetry
- Salary - We hire across 35+ countries. We determine salaries based on Geographic Location, Seniority, Interview Performance, and Market Rates using leading compensation benchmarking tools.
- 100% Remote - In a fully digital world, work from anywhere you want!
- Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm)
- Tools - a dedicated work laptop + any accessories you need to do your best work.
- Swag Pack - start your TryHackMe journey with a branded swag bundle!
- Personal Development - £2,500 training budget to acquire certifications, and more.
- Company Retreat - an annual company retreat, fully paid for by us!
- Lunch on us - whether you’re a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.
- Health Insurance - if you’re in a country that doesn’t have public health care.
- Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements.
- 401k / Pension - TryHackMe makes it easy to save money for your retirement.
- Stage 1: Short introduction call (30 mins)
- Stage 2: Technical Take Home Exercise
- Stage 3: Technical interview (60 mins)
- Stage 4: Final call with a Co-Founder (30 mins)
At this time, we are unable to provide sponsorship.
AI Learning Feedback Specialist in City of London employer: TryHackMe Ltd
Contact Detail:
TryHackMe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Learning Feedback Specialist in City of London
✨Tip Number 1
Get to know the company inside out! Dive into TryHackMe's mission and values, and think about how your skills as an AI Learning Feedback Specialist can align with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant online communities. Engaging with others in the cyber security and AI space can give you insider tips and maybe even a referral to get your foot in the door.
✨Tip Number 3
Prepare for those technical interviews! Brush up on your AI tools and prompt engineering skills, and be ready to discuss how you've used them in past roles. Practising common interview questions related to cyber security will also give you an edge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the TryHackMe team and contributing to their mission.
We think you need these skills to ace AI Learning Feedback Specialist in City of London
Some tips for your application 🫡
Show Your Passion for Cyber Security: When you're writing your application, let your enthusiasm for cyber security shine through! We want to see how much you care about making a difference in this field and how your skills can help us achieve our mission.
Tailor Your Experience: Make sure to highlight your relevant experience with AI tools and prompt engineering. We’re looking for specific examples that demonstrate your expertise and how you've used these skills to create impactful educational content.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Remember, we want to understand your journey and how you can contribute to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at TryHackMe Ltd
✨Know Your AI Tools
Make sure you’re well-versed in the AI tools and prompt engineering techniques relevant to the role. Brush up on how these tools can be applied in educational contexts, especially in cyber security. Being able to discuss specific examples of your experience will show that you’re ready to hit the ground running.
✨Understand Cyber Security Fundamentals
Familiarise yourself with key cyber security concepts, tools, and frameworks. You don’t need to be an expert, but having a solid grasp of the basics will help you engage in meaningful discussions during the interview. Be prepared to talk about common attack techniques and how they relate to user learning experiences.
✨Showcase Your Communication Skills
Since this role involves generating personalised feedback, strong verbal and written communication skills are a must. Practice articulating your thoughts clearly and concisely. Consider preparing a few examples of how you’ve effectively communicated complex ideas in the past, especially in an educational setting.
✨Prepare for Technical Challenges
Expect to face technical questions or exercises during the interview process. Review your knowledge of command-line operations and network concepts, as these may come up. Practising with mock scenarios can help you feel more confident and ready to tackle any challenges thrown your way.