At a Glance
- Tasks: Support the business with facilities duties and ensure a welcoming environment.
- Company: Join a top 10 global insurance broker with a focus on relationships.
- Benefits: Professional development, inclusive culture, and a supportive team environment.
- Other info: Opportunity for career advancement in a diverse and inclusive workplace.
- Why this job: Be part of a dynamic team that values collaboration and personal growth.
- Qualifications: Experience in facilities, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
At Amwins Global Risks, we succeed together. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s. Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.
Job Purpose
To provide support to the business by carrying out general facilities-related duties. This is a pivotal role within the Facilities team, providing assistance across the department, including cover for Front of House absences.
Facilities
- Regularly check Facilities portal (Service Now) and carry out requests in a timely manner
- Carry out daily office checks, including printer restocking and reviewing stationery levels
- Manage stationery stock and order any necessary supplies
- Record orders on relevant spreadsheet and track deliveries
- Unpack and distribute deliveries
- Assist with meeting room set-up and clear-down
- Coordinate the retrieval of archived files and boxes from storage, log newly archived items and ensure all activity is tracked with a clear audit trail in ServiceNow
- Open, scan and distribute incoming post
- Empty confidential waste and notify Head of Premises & Facilities of any collection issues
Building Services & Maintenance
- Arrange contractor visits, including checking Risk Assessment Method Statements (RAMS) and carrying out any necessary H&S briefings prior to the work taking place
- Review and save any reports and information sent by contractors and highlight any points of note to the Head of Premises & Facilities
- Ensure that preventative maintenance visits are arranged at the required frequency
- Report any requirements for repair to the fabric of Group buildings and furniture
- Assist with premises and internal office moves, including being responsible for providing access to contractors and checking that work has been completed satisfactorily
- Assist the Head of Premises & Facilities in the review of services and running tenders, helping to source additional or replacement suppliers, as appropriate
- Coordinate with the landlord & company maintenance teams and external vendors for urgent repairs or escalations
- Act as a liaison between Facilities and other departments to resolve cross-functional issues
- Coordinate the resolution of outstanding issues or defects identified after any project completion
Front of House Cover
- Ensure agreed reception standards are maintained at all times
- Promptly answer telephone calls, screen and forward to recipient
- Greet guests on arrival, complete visitor sign-in procedure and contact the host and/or direct visitor to their meeting room
- Arrange QR codes for visitors
- Manage bookings for meeting rooms
- Organise catering, taxis and couriers as and when requested
- Maintain clean and tidy client area
- Carry out checks of all client meeting rooms at various times during the day to ensure they are in good order and air conditioning set to appropriate temperature
- Manage central Amwins Global Risks mailbox, forwarding relevant enquiries to the correct department and deleting all junk mail
- Order business cards for new starters and replacements for existing employees
Health & Safety
- Carry out quarterly H&S inspection of London office
- Create and manage Personal Emergency Evacuation Plans for London office employees
- Support workstation assessments and ensure recommendations are actioned promptly
- Carry out H&S inductions for new starters at London office
Team Support
- Support other areas of the Facilities team as and when necessary, including providing holiday cover and supporting projects
- Undertake any other responsibilities that may become necessary for the proper performance of the role
- Maintain a proactive approach to identifying service and cost discrepancies and elevate to Head of Premises & Facilities when necessary
Personal Attributes Knowledge/Skills/Qualifications
- Previous experience in a Facilities role
- Excellent communication skills (both written and verbal)
- Good attention to detail and high levels of accuracy
- Strong administrative skills and good use of initiative
- Excellent time management skills
- Good working knowledge of IT systems including Microsoft Office
- Comfortable managing own workload and acting independently or as part of a team
- Ability to identify issues that can be resolved personally and those requiring escalation
- Capable of multi-tasking and portraying calm disposition even when busy
- Proactive and flexible attitude when dealing with tasks
Premises & Facilities Coordinator employer: TryApplyNow
At Amwins Global Risks, we pride ourselves on fostering a collaborative and inclusive work environment where every employee is valued and supported in their professional journey. As a Premises & Facilities Coordinator in our London office, you will benefit from a flat organisational structure that encourages personal growth and development, alongside a commitment to diversity and equity. With opportunities for continuous learning and a focus on building lasting relationships, joining our team means being part of a dynamic workplace that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Premises & Facilities Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Amwins Global Risks, they value collaboration and inclusivity, so show how you fit into that vibe!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. You want to sound confident and genuine, not rehearsed. We all know authenticity wins!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Premises & Facilities Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Premises & Facilities Coordinator role. Highlight any relevant facilities management experience and showcase your attention to detail and communication skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Don’t forget to mention your proactive attitude and ability to manage multiple tasks.
Showcase Your Team Spirit:At StudySmarter, we value collaboration. In your application, share examples of how you've worked effectively in teams or supported colleagues in previous roles. This will show us you’re a great fit for our inclusive culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at TryApplyNow
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Premises & Facilities Coordinator role. Familiarise yourself with the key responsibilities listed in the job description, such as managing stationery stock and coordinating contractor visits. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with various departments and external vendors, it's crucial to highlight your excellent communication skills. Prepare examples of how you've effectively communicated in previous roles, whether it was resolving issues or coordinating tasks. This will reassure the interviewers that you can maintain the high standards expected at Amwins Global Risks.
✨Demonstrate Your Proactive Attitude
Amwins values a proactive approach, so be ready to discuss instances where you've taken the initiative in your past roles. Whether it was identifying service discrepancies or improving processes, showcasing your ability to act independently will resonate well with the interviewers and align with their organisational culture.
✨Prepare Questions About Team Dynamics
Since the role involves supporting the Facilities team and collaborating with other departments, prepare thoughtful questions about team dynamics and collaboration at Amwins. This shows that you're not only interested in the role but also in how you can contribute to a positive work environment and build lasting relationships within the company.
