We are recruiting for an experienced Sales Administrator to join an established manufacturing company based in Tyseley, Birmingham. This is a busy office-based role supporting the sales function, processing customer enquiries, and ensuring orders and administration run smoothly. What You’ll Do * Handle inbound customer calls and emails * Process quotations, orders, and customer enquiries * Support the sales team with administration and order management * Liaise with customers regarding orders, delivery updates, and queries * Maintain accurate records and update internal systems * Deliver excellent customer service and help keep the office running efficiently What You Need * Previous sale administration experience within a manufacturing or engineering company * Strong telephone manner and communication skills * Good organisational skills and attention to detail * Basic IT skills and confidence using office systems * Ability to work in a fast-paced office environment What You Get * A busy and supportive working environment * Opportunity to develop and progress within the company * Long-term permanent position with an established manufacturer Hours Either 8:00am to 4:00pm or 9:00am to 5:00pm, Monday to Friday. This is an office-based permanent position and is available for an immediate start