At a Glance
- Tasks: Deliver school uniforms and set up events while providing excellent customer service.
- Company: Trutex, a leading supplier of school uniforms with a strong community focus.
- Benefits: Gain valuable experience, flexible hours, and work in a dynamic environment.
- Other info: Opportunity to develop skills and enjoy a hands-on role during the summer.
- Why this job: Join us for a summer of fun, teamwork, and making a difference in students' lives.
- Qualifications: Clean UK driving licence and previous customer-facing experience required.
The predicted salary is between 12 - 15 £ per hour.
Trutex is a leading supplier of school uniform. Over the summer we support schools with uniform distribution and exchange events. To assist with this we are looking for an Events Assistant to join us from 2nd June through to the end of August.
This is a temporary role to cover the period June to August (working days across Monday to Friday, hours as required by the business). The events are held at schools located in the north and central areas of England, predominately along the A1-M1 corridor but can be as north as Middlesborough, south as Nottinghamshire, east as Scunthorpe and west as Haydock.
You will be required to deliver stock to schools and set up for the event, parents will arrive within timeslots to collect their child's bundle of school uniform. You will be responsible for handing the correct bundle of uniform to the parent.
Full UK driving licence is essential, van will be provided.
- Delivering stock to school distribution and exchange events (A1-M1 corridor) to supply school uniform to customers.
- Manage own time to get to events as and when required.
- Setting up the events, organising stock, lifting and moving boxes of garments.
- May be required to hand out packs of uniform to parents.
- Providing excellent customer service to customers.
- Inventory counting.
- Will be required to work long hours including evenings to support peak season.
About You:
- Previous customer facing experience is required.
- Clean UK driving licence.
- Customer focused and an excellent communicator.
- Hands on and hard working with a can-do attitude.
- Well organised and good at prioritising multiple tasks.
- Flexible and reliable – able to work long hours.
- Able to lift and move heavy boxes.
- Ability to work on your own.
- Strong attention to detail and accuracy - meticulous for getting things right first time.
Van Driver/Events Assistant in Wakefield employer: Trutex
Trutex is an exceptional employer that values its employees by providing a supportive work environment and opportunities for personal growth. As a Van Driver/Events Assistant, you will enjoy the flexibility of working across various locations while being part of a dedicated team that ensures smooth school uniform distribution events. With a focus on customer service and teamwork, Trutex fosters a culture of collaboration and commitment, making it a rewarding place to work during the busy summer months.
StudySmarter Expert Advice🤫
We think this is how you could land Van Driver/Events Assistant in Wakefield
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Trutex.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Trutex. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Van Driver/Events Assistant in Wakefield
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Trutex.
How to prepare for a job interview at Trutex
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Trutex's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Trutex offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
