At a Glance
- Tasks: Manage and grow B2B customer accounts while hunting for new business opportunities.
- Company: Dynamic company focused on building strong customer relationships and driving sales.
- Benefits: Flexible hours, generous leave, staff discounts, and wellness activities.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact in a target-driven environment.
- Qualifications: Experience in account management or sales with strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
ROLE OVERVIEW: We are looking for a motivated and target-driven Internal Account Manager to manage and develop a portfolio of existing B2B customer accounts while actively identifying and securing new business opportunities. This role is responsible for building strong customer relationships, increasing sales revenue through upselling and cross-selling, prospecting for new accounts, and achieving sales targets and KPIs. The successful candidate will be proactive, commercially focused, and confident in developing business through outbound activity and relationship management.
KEY RESPONSIBILITIES
- Day-to-day management and development of selected B2B customer accounts.
- Building and maintaining strong relationships with existing customers to encourage repeat business and sales growth.
- Conducting regular outbound business development calls to both existing and prospective customers.
- Prospecting for new business opportunities and opening new customer accounts.
- Identifying upselling and cross-selling opportunities across the product range.
- Developing and maintaining a healthy sales pipeline through proactive lead generation and follow-up activity.
- Understanding customer needs and recommending the most suitable products and solutions.
- Working towards and exceeding sales targets, KPIs, and revenue objectives.
- Ensuring all customer interactions, opportunities, and account activity are accurately recorded within the CRM system.
- Liaising closely with the customer service team to process customer orders and resolve queries efficiently.
- Working collaboratively with the wider sales team to maximise account growth opportunities.
- Supporting the customer service team during peak “Back to School” periods, including handling customer calls, queries, and orders.
- Providing excellent customer service and maintaining a professional company image at all times.
PERSON SPECIFICATION
- Previous experience within account management, internal sales, or business development.
- Proven ability to prospect for new business and open new customer accounts.
- Experience working within a target-driven sales environment.
- Strong relationship-building and customer management skills.
- Confident communicator with excellent telephone and interpersonal skills.
- Self-motivated, driven, and results-oriented with a proactive approach to sales.
- Ability to identify opportunities and successfully upsell products and services.
- Strong organisational skills with the ability to manage multiple accounts and priorities effectively.
- Good attention to detail and ability to maintain accurate CRM records.
- Ability to work independently as well as collaboratively within a team environment.
- Resilient, determined, and focused on delivering results and business growth.
BENEFITS
- 34.25 hours per week, early finish on Fridays
- 33 days annual leave (inclusive of bank holidays)
- Staff Discount
- Pilates classes and other wellbeing activities
- Staff car park
- Additional annual leave purchase scheme
Internal Account Manager in Clitheroe employer: Trutex
Join a dynamic team as an Internal Account Manager where your efforts will be rewarded with a supportive work culture that prioritises employee wellbeing and growth. With 33 days of annual leave, early finishes on Fridays, and opportunities for professional development, you will thrive in an environment that values strong customer relationships and proactive sales strategies. Located in a vibrant area, our company offers unique benefits such as staff discounts and wellness activities, making it an excellent place to build a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Clitheroe
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your successes in account management and sales – this is your time to shine!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Internal Account Manager in Clitheroe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Internal Account Manager. Highlight your experience in account management and sales, and don’t forget to mention any specific achievements that showcase your ability to meet targets and build relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share your passion for customer relationships and how you’ve successfully identified new business opportunities in the past.
Showcase Your Skills:We want to see your skills in action! Be sure to include examples of how you've upsold or cross-sold products in previous roles. This will help us understand your proactive approach to sales and relationship management.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Trutex
✨Know Your Accounts
Before the interview, take some time to research the company’s existing B2B customer accounts. Understand their products and services, and think about how you can add value to these accounts. This will show your proactive approach and help you discuss specific strategies during the interview.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained strong customer relationships in the past. Be ready to discuss how you’ve upsold or cross-sold products, as this is key for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Sales Acumen
Be prepared to talk about your experience in a target-driven sales environment. Highlight any sales targets you've met or exceeded, and share specific tactics you used to achieve those results. This will demonstrate your commercial focus and results-oriented mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the sales pipeline, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
