At a Glance
- Tasks: Support store operations, provide excellent customer service, and help customers find what they need.
- Company: Clive Mark Schoolwear, a trusted name in quality school uniforms for over 50 years.
- Benefits: Flexible hours, part-time work, and a friendly team environment.
- Other info: Opportunity to work varied shifts and develop retail skills.
- Why this job: Join a dynamic team and make a difference in students' lives with quality schoolwear.
- Qualifications: Customer service experience and a friendly, helpful attitude.
The predicted salary is between 12 - 12 € per hour.
Clive Mark Schoolwear has been supplying school uniform for over 50 years, with a reputation for premium quality branded school clothes that are made to withstand the rigours of school life. As well as a fantastic range of school uniform and sportswear, we also stock a variety of bags and accessories and other useful “must haves”. We are currently looking for a part-time Store Assistant to join our Kings Heath store. Hours and shifts will vary across Monday to Sunday.
About the Job
- Provide support to the Store Management in the efficient day-to-day operations of the store to achieve or exceed the Sales Targets whilst delivering world-class customer service.
- Greeting customers and providing excellent customer service.
- Making sure that the products and store are well presented.
- Unpacking all products received and displaying the merchandise on the sales floor with the correct price in an efficient and productive manner.
- Helping our customers get just what they need.
- Handling cash and card transactions, taking orders and resolving customer queries.
- Working to the Clive Mark Customer Service standards to meet or exceed customer expectations and satisfaction.
- Following company policy and procedures.
About You
- Friendly, helpful and customer-focused.
- Flexible to work different shifts across 7 days and up to 8pm in the Summer.
- Capability to forge a good working relationship with junior and senior staff members contributing to a winning team culture.
- Driven and motivated to meet sales targets.
- Displays a high level of integrity.
- Trustworthy and honest.
- Numerical with a good understanding of cash handling and till functionality.
- Previous retail experience is preferable.
What you need to know
- Variable hours per week - shifts Monday to Sunday with various start and finish times.
- Shop is open 9-5 in the winter and the Summer has longer hours with 1 late night a week and Sundays.
- National Minimum Wage.
- Job Type: Part-time.
- Schedule: Monday to Sunday Weekend availability.
- Experience: Customer service: 1 year (required).
- Work Location: In person.
Store Assistant (Kings Heath) in Birmingham employer: Trutex
Clive Mark Schoolwear is an excellent employer, offering a supportive and friendly work environment in Kings Heath where team collaboration is key. With over 50 years of experience in providing quality school uniforms, employees benefit from flexible working hours, opportunities for personal growth, and the chance to contribute to a well-respected brand that values customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant (Kings Heath) in Birmingham
✨Tip Number 1
Get to know the store! Before your interview, pop into Clive Mark Schoolwear and check out the products. This way, you can chat about what you love during your interview and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We want to hear how you can bring that same energy to our team!
✨Tip Number 3
Be flexible with your availability! Since the shifts vary, showing that you’re open to working different hours will make you stand out. It shows you’re committed to being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to jump into the retail world with us!
We think you need these skills to ace Store Assistant (Kings Heath) in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Clive Mark Schoolwear.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience, especially in customer service and retail. We love seeing how your past roles have prepared you for this position, so be specific about your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Store Assistant role. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trutex
✨Know the Company
Before your interview, take some time to research Clive Mark Schoolwear. Understand their history, values, and what makes them stand out in the school uniform market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role heavily focuses on customer service, prepare examples from your past experiences where you provided excellent service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your capability to meet their high standards.
✨Dress the Part
As you're applying for a position in retail, it's important to dress appropriately for the interview. Opt for smart-casual attire that reflects the brand's image. This shows that you understand the retail environment and are serious about the position.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult customer or managing stock. Prepare by thinking through potential scenarios and how you would respond, keeping in mind the company's customer service standards.
