At a Glance
- Tasks: Support store operations, provide excellent customer service, and help achieve sales targets.
- Company: Clive Mark Schoolwear, a trusted name in quality school uniforms for over 50 years.
- Benefits: Flexible hours, part-time work, and a friendly team environment.
- Other info: Opportunity to work varied shifts and develop retail skills.
- Why this job: Join a dynamic team and make a difference in customers' back-to-school experience.
- Qualifications: Customer service experience and a friendly, helpful attitude.
The predicted salary is between 12 - 12 € per hour.
Clive Mark Schoolwear has been supplying school uniform for over 50 years, with a reputation for premium quality branded school clothes that are made to withstand the rigours of school life. As well as a fantastic range of school uniform and sportswear, we also stock a variety of bags and accessories and other useful “must haves”. We are currently looking for a part-time Store Assistant to join our Bearwood store. Hours and shifts will vary across Monday to Sunday.
About the Job
- You will provide support to the Store Management in the efficient day-to-day operations of the store in order to achieve or exceed the Sales Targets whilst delivering world-class customer service.
- Greeting customers and providing excellent customer service.
- Making sure that the products and store are well presented.
- Unpacking all products received and displaying the merchandise on the sales floor with the correct price in an efficient and productive manner.
- Helping our customers get just what they need.
- Handling cash and card transactions, taking orders and resolving customer queries.
- Working to the Clive Mark Customer Service standards in order to meet or exceed customer’s expectations and satisfaction.
- Following company policy and procedures.
About You
- Friendly, helpful and customer focused.
- Flexible to work different shifts across 7 days and up to 8pm in the Summer.
- Has the capability to forge a good working relationship with junior and senior staff members contributing to a winning team culture.
- Driven and motivated to meet sales targets.
- Displays a high level of integrity.
- Is trustworthy and honest.
- Numerical with a good understanding of cash handling and till functionality.
- Previous retail experience is preferable.
What you need to know
- Variable hours per week.
- Shifts Monday to Sunday with various start and finish times. Shop is open 9-5 in the winter and the Summer has longer hours with 1 late night a week and Sundays.
- National Minimum Wage.
- Job Type: Part-time.
- Schedule: Monday to Sunday, Weekend availability.
- Experience: Customer service: 1 year (required).
- Work Location: In person.
Store Assistant (Bearwood) in Birmingham employer: Trutex
Clive Mark Schoolwear is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With over 50 years of experience in providing high-quality school uniforms, employees benefit from flexible working hours, opportunities for personal growth, and a supportive environment that values integrity and motivation. Join us in Bearwood to be part of a dedicated team that makes a meaningful impact in the lives of students and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant (Bearwood) in Birmingham
✨Tip Number 1
Get to know the store! Before your interview, pop into Clive Mark Schoolwear and check out the vibe. Familiarise yourself with their products and customer service style. This will help you stand out as someone who genuinely cares about the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle queries or complaints. Role-play with a friend or family member to get comfortable with responding positively and effectively.
✨Tip Number 3
Be flexible and show it! Since the job requires working various shifts, highlight your availability during the interview. Let them know you're ready to jump in whenever needed, especially during busy times like back-to-school season.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team at Clive Mark Schoolwear.
We think you need these skills to ace Store Assistant (Bearwood) in Birmingham
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers in the past, as that’s a big part of the Store Assistant role.
Be Flexible with Your Availability:Since the job requires working various shifts throughout the week, it’s a good idea to mention your flexibility in your application. Let us know when you’re available to work, especially during weekends and evenings!
Keep It Neat and Professional:Make sure your application is well-organised and free from typos. A clean and professional presentation shows us that you take pride in your work, which is exactly what we’re looking for in a Store Assistant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Trutex
✨Know the Company
Before your interview, take some time to research Clive Mark Schoolwear. Understand their history, values, and what makes them stand out in the school uniform market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Store Assistant, excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for a customer. Think about how you handled difficult situations or resolved queries, as these stories will highlight your suitability for the role.
✨Dress the Part
Since you'll be working in retail, it's important to present yourself well. Dress smartly and appropriately for the interview, reflecting the professional image of Clive Mark Schoolwear. This shows that you understand the importance of presentation in a retail environment.
✨Be Ready for Flexibility Questions
Given the variable hours and shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to work different shifts, including weekends and late nights. This will demonstrate your commitment to the role and your ability to adapt to the store's needs.
