Senior Software Engineer

At Trustpilot, we\’re on an incredible journey. We\’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world\’s largest independent consumer review platform, and while we\’ve come a long way, there\’s still so much exciting work to do. Come join us at the heart of trust!

We are growing our engineering team at Trustpilot and are looking to welcome a Senior Software Engineer into the Trust Tech department!

You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. A place where you can grow as an individual, while also having an influence (or even leading) on the direction of projects and technological choices.

As a Senior Software Engineer, you will leverage your extensive knowledge and experience to spearhead the development of our products. You\’ll be instrumental in the technical direction of projects, from initial concept to final deployment and ongoing maintenance. Your expertise will help guide architectural decisions, ensure code quality, and mentor fellow engineers, promoting a culture of technical excellence and innovation.

About the team:You will be joining a brand new team being built within the Trust Tech department, focusing specifically on businesses.

The team is responsible for building and maintaining automated systems that enforce Trustpilot\’s terms of use for businesses. This includes developing systems for automatic detection, enforcement of misuse, and internal investigation tools.

This work is vital to maintaining Trust and Transparency on the platform. To achieve this, we collaborate closely with Data Scientists, Data Ops, and ML Ops to build sophisticated automated architectures that integrate detection models and robustly scale our misuse enforcement.

What you\’ll be doing:

Understanding the existing technical landscape and planning, implementing, and releasing new features with a focus on backend stability and scalability.

Architecting solutions to handle high-volume data processing for fraud detection while maintaining the internal tooling frontends used for investigations.

Troubleshooting existing software, squashing bugs across the stack, and optimizing database performance.

Inspire and challenge the organisation with your knowledge of how to solve complex architectural problems.

Help to lead the technical direction of the team through the adoption of best practices, tooling, and Infrastructure as Code.

Help mentor and coach less experienced colleagues.

Who you are:

Experience at a Senior level, building full-stack applications, but with a deep focus and passion for backend engineering.

Extensive proficiency in Node.js and TypeScript.

Competent with frontend frameworks (specifically React).

Proficient AWS experience is a must.

A customer-centric and solution-oriented mindset with a bias to action.

Motivated to push yourself and the people around you to constantly improve in a healthy way.

Nice to have:

Experience integrating AI/ML models or working with LLMs/Generative AI in a backend context.

Experience with Google Cloud Platform services (specifically BigQuery or Pub/Sub).

Some relevant technologies and services we use:

Infrastructure: AWS (ECS, Lambda, SNS, SQS, CloudFormation), GCP (BigQuery, Pub/Sub), Docker, Terraform

Frontend: React, Next.js, CSS Modules

Tools: GitHub Actions

Find more here: http://stackshare.io/trustpilot

What\’s in it for you:

A range of flexible working options to dedicate time to what matters to you

Competitive compensation package + bonus

25 days holiday per year, increasing to 28 days after 2 years of employment

Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community

Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist

Pension and life insurance

Health cash plan, online GP, 24/7 Employee Assistance Plan

Full access to Headspace, a popular mindfulness app to promote positive mental health

Paid parental leave

Season ticket loan and a cycle-to-work scheme

Central office location complete with all the snacks and refreshments you can ask for

Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials

Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

Still not sureWe want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We\’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don\’t feel you don\’t meet all the requirements, we\’d still really like to hear from you!

About usTrustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we\’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We\’re driven by connection. It\’s at the heart of what we do. Our culture keeps things fresh –– it\’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we\’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We\’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you\’re ready to grow, let\’s go.

Join us at the heart of trust.Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Any offer of employment for this position will be subject to our standard background checks.

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