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- Tasks: Lead the design and implementation of innovative learning programmes for a global workforce.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Flexible working, competitive pay, 25+ days holiday, and rich development opportunities.
- Why this job: Make a real impact by empowering others through engaging learning experiences.
- Qualifications: Experience in learning and development with strong analytical and communication skills.
- Other info: Diverse and inclusive culture with vibrant office locations and team events.
The predicted salary is between 60000 - 80000 £ per year.
At Trustpilot, we are on an incredible journey. We are a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world’s largest independent consumer review platform, and while we have come a long way, there is still so much exciting work to do. Come join us at the heart of trust!
In this key role as our Senior Learning and Leadership Development Manager, you are responsible for driving a culture of continuous growth across Trustpilot. You will achieve this by designing and executing cutting-edge learning solutions that are strategically aligned with our long-term business goals, enabling Trusties to thrive. Your impact will be felt cross-functionally as you develop engaging training programmes and provide essential support to leaders, ultimately fueling both individual and organisational growth through impactful initiatives.
What you’ll be doing:
- Lead the development and implementation of scalable learning programmes that empower Trustpilot’s global workforce and support our long-term vision.
- Design and deliver high-impact learning programmes using the latest methodologies and digital tools.
- Lead cross-functional projects to ensure impactful, timely delivery of learning initiatives with measurable results.
- Analyze complex learning challenges and create tailored solutions to meet organisational needs.
- Collaborate with stakeholders across regions to identify learning gaps and develop operational solutions that move the needle.
- Support the continuous development of our global Learning and Leadership Development Strategy, identifying business needs and proposing solutions that have business impact.
- Facilitate engaging and interactive learning experiences, from workshops to digital modules, that inspire continuous personal and professional growth.
- Measure the impact of learning initiatives, using feedback and data to inform ongoing improvement.
- Mentor colleagues, fostering a culture of knowledge sharing and continuous learning.
- Advocate for the learning and development priorities that will help drive Trustpilot’s success, influencing key stakeholders across the organisation.
Who you are:
- Proven experience in learning and development or related fields, with a track record of success.
- Advanced knowledge of learning principles, methodologies, and tools to drive effective programs.
- Expertise in designing and delivering innovative learning experiences that engage and empower.
- Experience managing cross-functional learning projects, with a focus on delivering measurable impact.
- Strong analytical skills, able to assess learning needs and evaluate the outcomes of programs.
- Excellent communication and collaboration skills, with the ability to influence and engage stakeholders at all levels.
- Self-driven and proactive, with a demonstrated ability to independently meet goals.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle-to-work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Senior Learning and Leadership Development Manager employer: Trustpilot
Contact Detail:
Trustpilot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Learning and Leadership Development Manager
✨Tip Number 1
Network like a pro! Reach out to current or former Trustpilot employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Trustpilot's culture and values. Familiarise yourself with their mission to be the universal symbol of trust. Show how your experience aligns with their goals, especially in learning and development.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven learning initiatives in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Learning and Leadership Development Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in learning and development. Use keywords from the job description to show that you understand what Trustpilot is looking for.
Showcase Your Impact: When detailing your previous roles, focus on the measurable outcomes of your learning initiatives. We want to see how you've driven growth and engagement in past positions, so don’t hold back!
Be Authentic: Let your personality shine through in your application. Trustpilot values diverse perspectives, so share your unique experiences and how they’ve shaped your approach to learning and leadership development.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows your enthusiasm for joining us at Trustpilot!
How to prepare for a job interview at Trustpilot
✨Know Your Stuff
Before the interview, dive deep into Trustpilot's mission and values. Understand their journey to becoming the universal symbol of trust and think about how your experience in learning and development aligns with their goals. This will help you articulate how you can contribute to their vision.
✨Showcase Your Impact
Prepare specific examples of past projects where you've designed and implemented learning programmes that drove measurable results. Be ready to discuss the methodologies you used and how they can be applied at Trustpilot to empower their global workforce.
✨Engage with Stakeholders
Since collaboration is key in this role, think about how you’ve successfully worked with cross-functional teams in the past. Be prepared to share strategies for identifying learning gaps and how you’ve influenced stakeholders to support learning initiatives.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about Trustpilot’s current learning challenges or future initiatives. This shows your genuine interest in the role and helps you gauge how you can make a real impact.