At a Glance
- Tasks: Lead and develop Trustpilot's Risk function while ensuring effective risk management and compliance.
- Company: Join a high-growth tech company focused on innovation and strategic risk management.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Unique role combining strategy and hands-on execution with excellent career advancement potential.
- Why this job: Make a real impact by shaping risk strategies in a dynamic environment.
- Qualifications: Proven experience in risk management and strong communication skills.
The predicted salary is between 100000 - 150000 £ per year.
Requirements
- Proven track record of building and maturing Risk & Compliance functions within high-growth technology, marketplace, or platform environments across multiple jurisdictions.
- Substantial experience advising executive leadership and Board Committees on complex regulatory and control frameworks.
- Expertise in translating complex regulations into practical, actionable business strategies while making sound decisions with incomplete information.
- A clear, concise communicator capable of driving both high-level strategic direction and hands-on operational delivery.
- A pragmatic, solution-oriented leader who focuses on business outcomes rather than process for its own sake.
- Comfortable navigating ambiguity and building structure where none exists, while appropriately challenging the status quo.
Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
What the job involves
- In this role, you will be accountable for building and leading Trustpilot’s Risk function.
- While a foundational risk framework exists, it requires substantial development to meet the needs of our scaling business.
- Your priority will be to establish a clear, credible and scalable approach to risk that supports how the business operates and grows.
- While the initial focus is purely on risk, developing a formal compliance capability will become part of the role in the future.
- Reporting directly to the Chief Trust Officer, you will work closely with executive leadership and Board Committees to ensure that risk and control considerations are understood, prioritised and acted on - without creating unnecessary friction.
- This is a unique role that combines strategy, build and hands-on execution; you won't just define the model, you will operationalise it across the entire organisation.
- Establishing the function: Implement a fit-for-purpose Risk operating model with clear governance and decision-making.
- Maturing risk management: Improve the enterprise risk framework to ensure consistent identification and tracking aligned with risk appetite.
- Building compliance capability: Translate regulatory requirements into pragmatic business practices applied across all products and markets.
- Supporting business decisions: Embed actionable risk guidance into product development and commercial initiatives.
- Governance and reporting: Provide the Board and leadership with focused, decision-useful reporting and clear escalation routes.
- Regulatory change and incidents: Oversee regulatory change and material incidents, ensuring lessons learned drive control improvements.
- Scaling appropriately: Build efficient, scalable frameworks using data and automation to avoid unnecessary bureaucracy.
Senior Director of Risk employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Senior Director of Risk, you will have the opportunity to shape our risk function in a dynamic environment, supported by a team that values your expertise and encourages professional growth. With a commitment to employee development and a focus on meaningful outcomes, Trustpilot offers a unique chance to make a significant impact while enjoying a supportive work atmosphere in a thriving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director of Risk
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how your experience aligns with their needs. We want you to shine, so practice articulating your thoughts clearly and confidently!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Reach out directly to companies you admire, even if they’re not hiring. A well-crafted message can catch their attention and lead to opportunities we might not even know about yet.
✨Tip Number 4
Follow up after interviews with a thank-you note. It shows appreciation and keeps you top of mind. We believe this small gesture can make a big difference in how you’re perceived by potential employers.
We think you need these skills to ace Senior Director of Risk
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your proven track record in building and maturing Risk & Compliance functions. Use specific examples from your past roles that demonstrate your expertise in high-growth environments, as this will resonate with us.
Be Clear and Concise:We love a good communicator! When writing your application, keep it clear and to the point. Make sure you articulate your strategic vision and operational experience without getting lost in jargon.
Emphasise Problem-Solving Skills:As a pragmatic leader, we want to see how you tackle ambiguity and build structure. Share instances where you've successfully navigated complex regulatory landscapes and turned challenges into actionable strategies.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Trustpilot
✨Know Your Risk Frameworks
Make sure you’re well-versed in various risk and compliance frameworks, especially those relevant to high-growth tech environments. Be ready to discuss how you've built or matured these functions in your previous roles.
✨Communicate Clearly and Concisely
As a Senior Director of Risk, you'll need to convey complex ideas simply. Practice summarising your thoughts on regulatory frameworks and risk strategies so that even non-experts can grasp them easily.
✨Showcase Your Pragmatic Approach
Prepare examples that highlight your solution-oriented mindset. Discuss how you've navigated ambiguity in past roles and the practical steps you took to build structure and drive business outcomes.
✨Engage with Executive Leadership Scenarios
Think about how you would advise executive leadership and Board Committees. Prepare to share specific instances where your guidance led to sound decisions, especially when faced with incomplete information.
