At a Glance
- Tasks: Be a strategic partner, aligning people strategies with business goals and enhancing team performance.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Enjoy flexible working, competitive pay, 25+ days holiday, and rich learning opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth and development programs.
- Why this job: Make a real impact by shaping talent strategies and driving cultural change.
- Qualifications: Experienced HR professional with strong relationship-building and strategic thinking skills.
The predicted salary is between 60000 - 75000 £ per year.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement. With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions. This role will predominately partner our Commercial function, partnering very closely with our VP of UK Commercial.
What you’ll be doing:
- Strategic Business Partnering: Serve as a trusted advisor to senior functional leaders, supporting the alignment of people strategies with business goals. Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans. Provide coaching and support to leaders on team dynamics, engagement, performance, and change.
- Workforce Planning & Organisational Design: Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities. Support organisational design activities, ensuring scalable and effective operating models. Use data and business insights to inform headcount planning, role definition, and structural adjustments.
- Leadership & Talent Development: Partner with leaders to help level up their individual leadership capability and impact. Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies. Identify high-potential sales talent, support succession planning for key roles, and contribute to leadership development initiatives. Coach leaders to enhance their team leadership and talent management skills.
- Culture, Change & Engagement: Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs. Lead or contribute to change initiatives that improve performance, inclusion, and team health. Help embed values-led leadership and foster a collaborative, high-performing culture.
- Data-Driven Insights: Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making. Monitor functional health metrics and proactively address emerging issues or opportunities. Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies. Contribute to the continuous improvement of people processes, policies, and programmes. Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change.
Who you are:
You are an experienced HR professional with a strong track record of partnering with senior leaders to deliver high-impact people strategies. You combine strategic thinking with a pragmatic approach, operating comfortably across both big-picture initiatives and hands-on delivery. You have excellent relationship-building skills and the credibility to influence and challenge at senior levels. You are skilled at navigating ambiguity and solving complex problems with a data-informed mindset. You demonstrate strong business acumen and curiosity about how HR practices drive commercial outcomes, with a solid understanding of sales cycles, market dynamics, and customer acquisition strategies. You are passionate about leadership, culture, and enabling teams to perform at their best. You communicate clearly and with purpose, adapting your style to different audiences and contexts. You are collaborative by nature and thrive in environments where you partner across functions and regions to get things done.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle-to-work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.
Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com).
Senior Business Partner employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions flexibility and inclusivity. Our commitment to employee growth is evident through rich learning opportunities, competitive compensation, and a supportive environment that encourages collaboration and innovation. With a central office location that fosters community and engagement, we empower our team members to thrive both personally and professionally while contributing to our mission of building trust worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Partner
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Trustpilot. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching Trustpilot's culture and values. Show us how your experience aligns with our mission to become the universal symbol of trust. We love candidates who resonate with our vision!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges and driven results in previous roles. We want to hear about your impact and how you can contribute to our team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you're genuinely interested in the role and appreciate the opportunity to connect.
We think you need these skills to ace Senior Business Partner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Business Partner role. Highlight your experience in strategic business partnering and how it aligns with Trustpilot's vision of becoming the universal symbol of trust.
Showcase Your Relationship-Building Skills:Since this role involves partnering with senior leaders, emphasise your ability to build strong relationships. Share examples of how you've influenced outcomes and navigated complex challenges in previous roles.
Be Data-Driven:Trustpilot values data-informed decision-making. Include specific instances where you've used data to drive people-related strategies or improve organisational performance. This will show that you understand the importance of metrics in HR.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining Trustpilot!
How to prepare for a job interview at Trustpilot
✨Know Your Business Inside Out
Before the interview, dive deep into Trustpilot's mission and values. Understand their journey to becoming the universal symbol of trust and how the Senior Business Partner role aligns with their goals. This knowledge will help you demonstrate your genuine interest and show how you can contribute to their vision.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your experience in strategic business partnering. Think about times when you've aligned people strategies with business goals or tackled complex challenges. Be ready to discuss how you can bring this expertise to Trustpilot, especially in supporting their commercial function.
✨Build Rapport with Your Interviewers
Since relationship-building is key for this role, practice ways to connect with your interviewers. Use active listening and ask insightful questions about their experiences at Trustpilot. This will not only show your interpersonal skills but also help you gauge the company culture.
✨Leverage Data-Driven Insights
Be prepared to discuss how you've used data to inform decision-making in previous roles. Bring examples of how you've monitored metrics and addressed emerging issues. This will demonstrate your analytical mindset and ability to influence outcomes, which is crucial for the Senior Business Partner position.
