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- Tasks: Join our team to optimise Salesforce and enhance customer engagement.
- Company: Trustpilot is a leader in customer feedback, promoting trust and transparency globally.
- Benefits: Enjoy flexible working, competitive pay, 25+ days holiday, and wellness perks.
- Why this job: Be part of an innovative team that values collaboration and continuous learning.
- Qualifications: 3+ years Salesforce experience; certifications in Advanced Administration or Platform Development preferred.
- Other info: Work in a vibrant office with fun amenities and regular team events.
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the Salesforce Developer role at Trustpilot
Trustpilot, a leader in harnessing customer feedback to foster trust and transparency in businesses worldwide, is seeking a qualified Salesforce Administrator to join our innovative team. In this pivotal role, you\’ll leverage your deep understanding of Salesforce to optimise our CRM platform. Your technical insight and problem-solving skills will be instrumental in developing solutions that enhance our customer engagement and streamline internal processes.
Join us in our mission to empower consumers and companies alike by applying your Salesforce prowess to a company that values trust, collaboration, and technological excellence:
- Growing Salesforce Team
- Onboarding of new Salesforce products into a global architecture
- Onboarding of new AI technology into an evolving Sales and Service business function.
What you’ll be doing:
- Be part of a growing team in a growing Salesforce ecosystem as a trusted advisor
- Expert in the field of Salesforce product implementation
- Apply declarative change solutions to project delivery work.
- Advanced skills with Salesforce automation tools such as Flow, and Apex.
- Provide technical support for escalated user and production issues.
- Build and maintain relationships with stakeholders.
- Provide mentoring & coaching to more junior Administrators for skills development
- Foster a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning.
- Deploying change via CI/CD. Preferably Salesforce DevOps or GitHub
- Maintain Trustpilot system auditing evidence and documentation
- Create and maintain users, roles, profiles, security settings, custom objects, and fields.
- Develop and maintain key Experience Cloud components.
- Provide senior skilled support for development in Service & Sales Clouds.
- Evaluate, install, and configure third-party applications from the AppExchange marketplace.
Who you are:
- Certified Advanced Administrator or Platform Developer 1
- Salesforce Certified Platform Developer II highly valued.
- 3+ years of Salesforce delivery experience.
- Advanced knowledge of Salesforce configuration, customization, and integration.
- Experience with Lightning platform, Sales Cloud, Service Cloud & Experience Cloud
- Advanced problem-solving, communication, and interpersonal skills.
- Bachelor’s degree in computer science, Information Systems, or a related field are highly valued.
- Comprehensive knowledge of APEX, Force.com, SOQL, Triggers, and Visual Force PageDevelopment.
What\’s in it for you?
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Technology, Information and Media
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Salesforce Developer employer: Trustpilot
Contact Detail:
Trustpilot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Developer
✨Tip Number 1
Familiarise yourself with Trustpilot's mission and values. Understanding their focus on trust and transparency will help you align your answers during interviews, showcasing how your Salesforce skills can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Trustpilot on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Salesforce Developer role.
✨Tip Number 3
Stay updated on the latest Salesforce features and best practices, especially around automation tools like Flow and Apex. Demonstrating your knowledge of these tools during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific projects where you've successfully implemented Salesforce solutions. Highlighting your problem-solving skills and technical expertise will show that you're ready to tackle the challenges at Trustpilot.
We think you need these skills to ace Salesforce Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce experience, especially with automation tools like Flow and Apex. Include specific projects where you've optimised CRM platforms or provided technical support.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer engagement and how your skills align with Trustpilot's mission. Mention your experience with Salesforce products and your ability to mentor junior team members.
Showcase Relevant Certifications: List your Salesforce certifications prominently in your application. If you have the Advanced Administrator or Platform Developer II certifications, make sure they stand out as they are highly valued by Trustpilot.
Highlight Problem-Solving Skills: Provide examples of how you've tackled complex issues in previous roles. Trustpilot values advanced problem-solving skills, so share specific instances where your solutions made a significant impact.
How to prepare for a job interview at Trustpilot
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce products, especially your knowledge of automation tools like Flow and Apex. Be prepared to discuss specific projects where you've successfully implemented solutions.
✨Demonstrate Problem-Solving Skills
Trustpilot values advanced problem-solving abilities. Prepare examples of challenges you've faced in previous roles and how you overcame them, particularly in relation to CRM optimisation and user support.
✨Emphasise Collaboration and Mentoring
Since the role involves mentoring junior administrators, be ready to talk about your experience in coaching others. Highlight any instances where you've fostered a collaborative environment or shared knowledge within a team.
✨Understand Trustpilot's Mission
Familiarise yourself with Trustpilot's mission to empower consumers and businesses through feedback. Be prepared to discuss how your skills can contribute to this goal and enhance customer engagement.
