At a Glance
- Tasks: Lead revenue generation and optimise vendor performance in a dynamic environment.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Enjoy hybrid work, competitive salary, generous holiday, and wellness perks.
- Other info: Be part of a vibrant culture with regular team events and learning opportunities.
- Why this job: Make a real impact in a role that drives growth and innovation.
- Qualifications: 3+ years in vendor management or similar commercial roles with a data-driven mindset.
The predicted salary is between 50000 - 60000 £ per year.
At Trustpilot, we’re on an incredible journey. We’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world’s largest independent consumer review platform, and while we’ve come a long way, there’s still so much exciting work to do. Come join us at the heart of trust!
About the role
As the Regional BDR Manager for the UK & Ireland, you will be the dedicated, hands‑on owner for ensuring high performance and revenue generation across all outsourced commercial activities within your region. This role is responsible via the vendor for lead generation performance, revenue targets, and the end‑to‑end management of vendor services for the UK & Ireland. It also drives continuous improvement in vendor sales performance, return on investment, and optimises process efficiency to meet regional commercial objectives. You will act as a key liaison between the regional commercial teams and the vendor to effectively execute and grow outsourced activities. This is an individual contributor role with no direct reports.
Revenue & Performance Management
- Own pipeline generation targets delivered by the outsourced ADR/SDR partner, measured by qualified opportunities, conversion to sales pipeline, and revenue attribution.
- Define, track, and review quantitative KPIs (e.g. SQLs, meeting‑to‑opportunity ratio, cost per lead).
- Partner with internal Sales and Marketing teams to align demand generation campaigns with ADR output.
- Identify performance gaps and implement corrective actions to ensure attainment of revenue‑linked targets.
- Build dashboards and monthly performance reviews focused on ROI and impact on closed revenue.
Vendor Relationship & Governance
- Act as the single point of contact for the vendor at operational and leadership levels.
- Lead quarterly business reviews of vendor performance (QBRs).
- Ensure adherence to SLAs and KPIs, including quality standards, compliance, and data accuracy.
- Manage overall vendor budget, cost optimisation and incentivisation while protecting revenue performance.
Process, Quality & Enablement
- Standardise and optimise processes and messaging across vendor teams to ensure brand consistency.
- Monitor and coach on qualification quality, discovery depth, and opportunity handover hygiene.
- Collaborate with Enablement and Sales Ops to embed best practices and data‑driven decision‑making.
Reporting & Insights
- Support forecast accuracy with vendor to lock and plan quarterly and monthly lead volume aligned to business needs.
- Produce executive‑level insights and recommendations on pipeline trends, performance vs. targets, and ROI by programme or region.
- Benchmark vendor productivity vs. internal benchmarks and industry standards.
Key Metrics of Success
- Percentage of total pipeline generated by vendor partner vs. target.
- SQL‑to‑Opportunity and Opportunity‑to‑Revenue conversion rates.
- ROI: Revenue generated / Cost of vendor programme.
- Lead quality scores and SLA compliance.
- Partner satisfaction and internal stakeholder satisfaction.
Who you are
- Experience: 3+ years in vendor management, supplier relationship management or a similar commercial role (e.g. SDR/ADR), with a strong focus on optimising performance of external service providers to drive revenue growth.
- Commercial Expertise: Proven experience managing vendors across sales and commercial activities, including lead generation, SDR/BDR, or other revenue‑generating functions, directly contributing to sales pipeline and achievement of commercial targets.
- Contract Acumen: Demonstrated success in managing performance‑based commercial relationships to maximise ROI, quality and increase revenue contribution.
- Data‑Driven: Strong analytical and data‑driven mindset, able to interpret performance trends to optimise vendor activities and maximise revenue generation and ROI.
- Technical Tools: Experienced with CRM systems (e.g. Salesforce), sales engagement platforms, and marketing automation tools to ensure vendors are leveraging technology effectively for maximum revenue impact.
- Communication: Exceptional communication, interpersonal and stakeholder management skills, capable of influencing vendor performance and internal stakeholders to align and proactively manage activities with revenue goals.
- Project Management: Highly organised with strong project management skills and the ability to manage multiple vendor continuous projects to ensure timely execution and realization of revenue benefits in a fast‑paced environment.
Benefits
- A hybrid work set‑up (2‑3 days in the office, 2‑3 days remote).
- Competitive base salary with an uncapped commission structure and company bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of continuous employment.
- Two paid volunteering days a year.
- Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP (24/7) and Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle‑to‑work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company‑wide celebrations and events, ERG activities and team socials.
- Access to over 4,000 deals and discounts on travel, electronics, fashion, fitness, cinema and more.
- Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees).
Equal Opportunity Statement
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Privacy Notice
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated in the Privacy Policy.
Regional BDR Manager, UK employer: Trustpilot
At Trustpilot, we pride ourselves on being a dynamic and inclusive employer that champions personal and professional growth. With a hybrid work model, competitive compensation, and a wealth of learning opportunities through the Trustpilot Academy, we empower our employees to thrive in a vibrant office environment filled with engaging activities and supportive resources. Join us in our mission to become the universal symbol of trust while enjoying a fulfilling career in a collaborative and innovative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Regional BDR Manager, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially since Trustpilot is all about trust. Tailor your answers to show how you can contribute to their vision and make a real impact in the role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. Focus on articulating your experience in vendor management and how you’ve driven revenue growth in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Trustpilot team. Let’s get you that dream job!
We think you need these skills to ace Regional BDR Manager, UK
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional BDR Manager role. Highlight your experience in vendor management and performance optimisation, as these are key aspects of the job. We want to see how your skills align with our mission at Trustpilot!
Showcase Your Data Skills:Since this role is all about driving revenue through data-driven decisions, don’t forget to mention your analytical skills. Share examples of how you've used data to improve vendor performance or sales outcomes. We love a good number story!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out. We appreciate clarity and want to quickly see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Trustpilot
✨Know Your Numbers
As a Regional BDR Manager, you'll need to be data-driven. Brush up on key metrics like SQL-to-Opportunity conversion rates and ROI calculations. Be ready to discuss how you've used data in past roles to optimise vendor performance and drive revenue growth.
✨Vendor Management Experience
Highlight your experience in managing vendor relationships. Prepare examples of how you've improved vendor performance in previous roles. Discuss specific strategies you implemented to ensure adherence to SLAs and KPIs, as this will show your capability in this area.
✨Communication is Key
Exceptional communication skills are crucial for this role. Think of instances where you've influenced stakeholders or vendors to align with commercial goals. Practise articulating these experiences clearly, as it will demonstrate your interpersonal skills during the interview.
✨Showcase Your Project Management Skills
This role requires strong project management abilities. Prepare to discuss how you've managed multiple projects simultaneously, especially in fast-paced environments. Use specific examples to illustrate your organisational skills and ability to deliver results on time.
