At a Glance
- Tasks: Join our Integrations Squad to develop and oversee 20+ integrations for businesses of all sizes.
- Company: Trustpilot, a high-growth FTSE-250 company on a mission to become the symbol of trust.
- Benefits: Flexible working, competitive pay, 25 days holiday, and rich learning opportunities.
- Other info: Dynamic team culture with regular socials and a focus on diversity and inclusion.
- Why this job: Make a real impact by improving customer feedback workflows with cutting-edge technology.
- Qualifications: Senior-level full-stack experience, strong backend skills, and a passion for mentoring.
The predicted salary is between 60000 - 80000 £ per year.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Join our Integrations Squad! We are growing our engineering team at Trustpilot and are looking to welcome a Senior Software Engineer into our B2B Integrations Squad!
About the Team and Mission:
The Integrations Squad's mission is to empower businesses of all sizes—from sole traders to global enterprises—to seamlessly incorporate Trustpilot into their customer feedback workflows. As a Senior Software Engineer, you will be instrumental in overseeing the health and evolution of 20+ distinct integrations (including Shopify, Salesforce, and HubSpot), improving scalability whilst optimising for future growth.
You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. Your expertise will help guide architectural decisions, ensure code quality, and mentor fellow engineers, promoting a culture of technical excellence and innovation.
What You’ll Be Doing:
- Backend Stability & Scalability: Understand the existing technical landscape to plan, implement, and release new features with a focus on system reliability.
- Architectural Oversight: Architect solutions to handle the complexities of 20+ integrations while maintaining the internal tools and documentation used to improve team resilience and tech footprint.
- Adaptable Problem Solving: Troubleshoot existing software, resolve bugs across the full stack, and navigate a multifaceted technical environment with ease.
- Technical Leadership: Inspire and guide the organization with your knowledge of how to solve complex architectural challenges and naturally untangle legacy systems.
- Best Practices & Infrastructure: Help lead the technical direction of the team through the adoption of engineering best practices, robust tooling, and Infrastructure as Code.
- Mentorship & Coaching: Mentoring, coaching, and supporting less experienced colleagues to help them grow.
- Strategic Collaboration: Collaborate closely with Engineering and Product leadership to align technical debt reduction with long-term business value.
Who You Are:
- Senior-Level Full-Stack Expertise: Experience at a senior level building full-stack applications, paired with a deep focus and passion for backend engineering on Cloud Services, system stability, and modern frontend tools like React, Next.js, and CSS Modules.
- A Growth Mindset for Legacy Systems: You are energized by a complex backlog, finding genuine satisfaction in driving platform-wide improvements and untangling legacy code.
- Deep Backend Proficiency: Extensive proficiency in Node.js, TypeScript, and JavaScript, combined with a deep understanding of APIs, Webhooks, and OAuth protocols.
- Strong Cloud & Infrastructure Knowledge: Proficient experience with AWS (specifically Lambda, SQS, DynamoDB, ECS, SNS, and CloudFormation), alongside containerization, data, and infrastructure systems like Docker, Terraform, PostgreSQL, and BigQuery.
- Customer-centric: A solution-oriented mindset dedicated to the customer experience, thriving in collaborative environments where you can help establish clear ownership boundaries across enterprise platforms like Salesforce and Zuora.
- Supportive Leadership: A motivation to encourage yourself and the people around you to constantly improve in a healthy, sustainable way.
- Team Focus: An understanding that maintenance-heavy work requires resilience, acting as a supportive leader who ensures every team member feels valued.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle-to-work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
Software Engineer III (Senior) in London employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through rich learning opportunities, flexible working options, and a supportive environment where mentorship thrives. Located in a central office equipped with modern amenities, we ensure our team enjoys a balanced work-life experience while contributing to our mission of becoming the universal symbol of trust.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III (Senior) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Trustpilot on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Trustpilot's tech stack. Familiarise yourself with their integrations and think of ways you could improve them. Showing that you've done your homework will impress the hiring team!
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you have a portfolio or GitHub, showcase projects that highlight your backend expertise and problem-solving abilities. This is your chance to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Trustpilot journey. Let’s get you on board!
We think you need these skills to ace Software Engineer III (Senior) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Software Engineer III role. Highlight your experience with backend technologies like Node.js and AWS, and show how your skills align with Trustpilot's mission of empowering businesses.
Showcase Your Problem-Solving Skills:In your application, share examples of how you've tackled complex technical challenges in the past. We love seeing candidates who can adapt and find solutions, especially when it comes to legacy systems and integrations.
Emphasise Team Collaboration:Trustpilot values teamwork, so be sure to mention your experience working in cross-functional teams. Talk about how you've mentored others and contributed to a supportive work environment, as this aligns with our culture.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves, and you'll be one step closer to joining our amazing team!
How to prepare for a job interview at Trustpilot
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, especially Node.js, TypeScript, and AWS services. Be ready to discuss how you've used these tools in past projects and how they can be applied to Trustpilot's integrations.
✨Showcase Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles, particularly those involving legacy systems or full-stack applications. Highlight your adaptable problem-solving approach and how it led to successful outcomes.
✨Emphasise Mentorship Experience
Since the role involves mentoring less experienced colleagues, think of specific instances where you've guided others. Share how you fostered a supportive environment and helped team members grow their skills.
✨Align with Trustpilot's Vision
Understand Trustpilot's mission to become the universal symbol of trust. Be prepared to discuss how your values align with this vision and how you can contribute to creating a customer-centric culture within the Integrations Squad.
