At a Glance
- Tasks: Lead video production from concept to final cut, creating impactful content.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Competitive salary, creative autonomy, and opportunities for professional growth.
- Other info: Flexible working with opportunities for location filming across the UK.
- Why this job: Shape compelling stories and work with a dynamic team in a vibrant environment.
- Qualifications: Proficient in video production tools, storytelling, and collaboration.
The predicted salary is between 40500 - 49500 £ per year.
At Trustpilot, we're on an incredible journey.
We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust.
We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do.
Come join us at the heart of trust!
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews.
We’re well on our way, but there’s still an exciting journey ahead.
Join us at the heart of trust.
We are on the lookout for an exceptional Senior Video Producer to be the craft lead on our video output taking ideas from brief to final cut and making content that resonates with audiences and drives real impact across our channels.
This is a dynamic, high-impact role in our in-house Studio team.
You'll be the person who takes a brief and runs with it through every stage of production.
From brand films and customer stories to social content and executive communications, you bring consistency, technical craft, and creative flair to our video output, always with an eye on quality, efficiency, and results.
You'll work alongside our designer, copywriter, and content specialists and have the autonomy to shape how the work gets made, and a creative leader to push your thinking and back your ideas.
What you'll be doing
- Produce our video work end to end including ideation and storyboarding through to lighting, shooting, editing, and delivery.
- Lead hands-on filming and production, being readily available for shoots at our London office, as well as occasional on-location filming across the UK (and potentially beyond).
- Deliver strong post-production, taking the lead on editing, colour grading, and audio across multiple formats and platforms.
- Prioritise and manage the video content pipeline, collaborating with cross-functional teams across brand, social, product marketing, internal comms, and paid media to deliver high-impact storytelling aligned with business goals.
- Direct and film senior leaders and key stakeholders - including our CEO, executive team, and external clients - creating a comfortable environment to capture authentic, polished stories.
- Maintain and manage our production gear, ensuring in-house cameras, lighting, audio equipment, and studio setups are maintained.
- Manage & brief freelancers when a project needs them, drawing on the Studio's freelance pool, ensuring creative alignment, budget control, and consistent quality standards.
- Track performance insights and platform trends to continuously optimise output for engagement, watch time, and conversion across digital and social channels.
- Keep our production process up to date including reusable templates and asset library.
Who you are
- A technical expert on production tools: You have hands-on proficiency with camera setups, lighting, recording, and editing (Adobe Premier).
- A self-starter with a bias for action: You make things happen; you identify opportunities, solve production challenges independently, and hit deadlines with minimal supervision.
- Smart about when to bring in help: You know the difference between a project you should make yourself and one that needs support.
- Flexible and shoot-ready: You are based within commutable distance of our London office for frequent studio/office shoots and are comfortable travelling for UK-wide location filming as needed.
- An end-to-end storyteller: You have a standout portfolio demonstrating your ability to direct, shoot, and edit emotive brand stories, snappy social-first content, and high-visibility corporate videos.
- A genuine collaborator in a creative team: You work alongside a designer, copywriter, and content specialists.
You contribute to ideation sessions, give and take direction well, share work in progress, and are comfortable having your ideas built on by others.
- Collaborative and stakeholder-savvy: You’re confident directing talent of all levels, from nervous first-time interviewees to executive leaders.
- Organised and delivery-focused: You balance creative craft with practical constraints, managing timelines, media asset management (MAM), and multi-deliverable schedules seamlessly.
- Trend-aware: You live and breathe modern video formats, pacing, and digital storytelling trends across You Tube, Linked In, Instagram, Tik Tok, and beyond
- Nice to have: Comfortable in After Effects and other Adobe creative tools and experience on how AI can assist your workflows.
Senior Video Producer in London employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Senior Video Producer, you'll have the opportunity to lead impactful projects in our dynamic London office, surrounded by a talented team that values innovation and personal growth. With a commitment to employee development and a focus on producing high-quality content, Trustpilot is the perfect place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Video Producer in London
✨Show Off Your Creative Juice
As a freelancer in marketing communications, your portfolio is your golden ticket! Make sure you’ve got a killer online presence showcasing projects you've worked on, including any campaigns or content pieces. Don't just toss it together; highlight the impact you've made with metrics whenever possible!
✨Join the Marketing Circuit
Get yourself into the local or online marketing communities, like the AMA (American Marketing Association) or industry-specific groups on LinkedIn. Attending events, workshops, or webinars can help you connect with potential clients or collaborators who might need your skills.
✨Leverage Social Media Authentically
Use platforms like Instagram and Twitter to share your insights on marketing trends or showcase your past work. Creating engaging posts or even threads with tips can boost your visibility and position you as a go-to expert in your niche.
✨Tap into Your Network
Don’t shy away from reaching out to old colleagues, friends, or acquaintances in the marketing space. A simple message asking if they know anyone in need of freelance support can open unexpected doors. Remember, personal connections can lead to opportunities that job boards can’t!
We think you need these skills to ace Senior Video Producer in London
Some tips for your application 🫡
Craft a Portfolio that Pops:As a freelance marketer, your portfolio is your best friend! Make sure to showcase your best marketing campaigns, social media content, and any communications strategies you've developed. Don't just list your experience; highlight the results you achieved for your clients to demonstrate your talent.
Show Off Your Creativity:Marketing and communications thrive on creativity, so don’t hesitate to let your unique style shine! Whether it’s your CV layout, your cover letter’s voice, or even your email subject line, a bit of flair goes a long way in making you stand out to Trustpilot.
Define Your Services and Rates:Freelancing means you're running your own show! In your application, be clear about the services you can offer Trustpilot and include your rates if appropriate. This helps potential clients understand what they can expect from you and makes it easier for them to consider working together.
Don’t Forget About Availability:Clients want to know when they can start working with you, so be upfront about your availability in your application. Whether you can take on a project immediately or have a schedule lined up, being clear about timelines will make you a more attractive candidate for Senior Video Producer at Trustpilot.
How to prepare for a job interview at Trustpilot
✨Showcase Your Portfolio
When interviewing for a freelance gig in marketing communications, having a strong portfolio is crucial. Make sure you have examples of your best work, whether that's social media campaigns, press releases, or content pieces, ready to share with the team at Trustpilot.
✨Familiarise Yourself with Marketing Tools
Since this role involves communication, be prepared to discuss the specific tools that you use for managing campaigns and analytics, like HubSpot or Hootsuite. Being able to demonstrate your technical comfort with these platforms can really set us apart from other candidates.
✨Pitch Your Unique Value
Freelance roles are all about standing out, so don’t just talk about what you can do—pitch why you’re the perfect fit for Trustpilot. Focus on your unique style, previous client success stories, and how you can tailor your approach to their needs.
✨Prepare to Discuss Your Availability
Since this is a freelance position, expect to chat about your availability and workload management. Have a clear plan on how you can fit this role into your schedule while ensuring quality output, as this will establish reliability and professionalism with the hiring team at Trustpilot.
