At a Glance
- Tasks: Partner with leaders to align people strategies with business goals and drive organisational performance.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to become the symbol of trust.
- Benefits: Flexible working, competitive pay, 25+ days holiday, and rich learning opportunities.
- Other info: Diverse and inclusive culture with excellent career growth and development programs.
- Why this job: Make a real impact by shaping talent strategies and enhancing team engagement.
- Qualifications: Experienced HR professional with strong relationship-building and strategic thinking skills.
The predicted salary is between 60000 - 75000 € per year.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement. With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions. This role will be partnering our Commercial function and People Team, partnering very closely with our People Leadership Team and VP of UK Commercial.
What you’ll be doing:
- Strategic Business Partnering: Serve as a trusted advisor to senior functional leaders, supporting the alignment of people strategies with business goals. Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans. Provide coaching and support to leaders on team dynamics, engagement, performance, and change.
- Workforce Planning & Organisational Design: Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities. Support organisational design activities, ensuring scalable and effective operating models. Use data and business insights to inform headcount planning, role definition, and structural adjustments.
- Leadership & Talent Development: Partner with leaders to help level up their individual leadership capability and impact. Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies. Identify high-potential sales talent, support succession planning for key roles, and contribute to leadership development initiatives. Coach leaders to enhance their team leadership and talent management skills.
- Culture, Change & Engagement: Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs. Lead or contribute to change initiatives that improve performance, inclusion, and team health. Help embed values-led leadership and foster a collaborative, high-performing culture.
- Data-Driven Insights: Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making. Monitor functional health metrics and proactively address emerging issues or opportunities.
- Collaboration & Influence: Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies. Contribute to the continuous improvement of people processes, policies, and programmes. Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change.
Who you are:
You are an experienced HR professional with a strong track record of partnering with senior leaders to deliver high-impact people strategies. You combine strategic thinking with a pragmatic approach, operating comfortably across both big-picture initiatives and hands-on delivery. You have excellent relationship-building skills and the credibility to influence and challenge at senior levels. You are skilled at navigating ambiguity and solving complex problems with a data-informed mindset. You demonstrate strong business acumen and curiosity about how HR practices drive commercial outcomes, with a solid understanding of sales cycles, market dynamics, and customer acquisition strategies. You are passionate about leadership, culture, and enabling teams to perform at their best. You communicate clearly and with purpose, adapting your style to different audiences and contexts. You are collaborative by nature and thrive in environments where you partner across functions and regions to get things done.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle-to-work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
Senior Business Partner in London employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions flexibility and personal growth. With competitive compensation, generous holiday allowances, and a commitment to employee well-being through initiatives like paid volunteering days and access to mental health resources, we empower our team to thrive both professionally and personally. Our central office fosters collaboration and connection, making it an exciting place to contribute to our mission of building trust in the digital world.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Partner in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Trustpilot on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Trustpilot's culture and values. Think about how your experience aligns with their mission to become the universal symbol of trust. Show them you're not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in previous roles. This will help you demonstrate your strategic thinking and problem-solving abilities, which are key for the Senior Business Partner position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Trustpilot team.
We think you need these skills to ace Senior Business Partner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business partnering and strategic support. We want to see how your skills align with our vision at Trustpilot!
Showcase Your Relationship-Building Skills:In your application, emphasise your ability to build strong relationships with senior leaders. Share examples of how you've influenced outcomes and navigated complex challenges in previous roles.
Be Data-Driven:Since this role involves leveraging data for decision-making, include any relevant experience you have with data analysis or using insights to drive people strategies. We love a candidate who can think critically!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Trustpilot!
How to prepare for a job interview at Trustpilot
✨Know Your Stuff
Make sure you have a solid understanding of Trustpilot's mission and values. Familiarise yourself with their business model and how the Senior Business Partner role fits into their vision of becoming the universal symbol of trust. This will show that you're genuinely interested in the company and can align your strategies with their goals.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully partnered with senior leaders in the past. Highlight your ability to translate people-related challenges into actionable plans. Be ready to discuss specific instances where your strategic insights led to improved organisational performance or employee engagement.
✨Build Relationships
Demonstrate your relationship-building skills during the interview. Think about how you can connect with the interviewers by asking insightful questions about their experiences at Trustpilot. This not only shows your interest but also gives you a chance to showcase your collaborative nature.
✨Data-Driven Mindset
Be prepared to discuss how you've used data to inform decision-making in previous roles. Bring examples of how you've leveraged people data and industry trends to drive change. This will highlight your analytical skills and your ability to navigate ambiguity, which is crucial for the Senior Business Partner position.
