Trustpilot in London is looking for a Business Support Agent to join our on-site team. You will respond to customer inquiries across email, chat and phone, assist with Trustpilot services, and help troubleshoot technical issues to maintain high-quality support.
You will collaborate with New Business, Customer Success and Product teams, build self-service resources, maintain records in Zendesk and Salesforce, and contribute to process improvements.
#J-18808-LjbffrLondon On-site Customer Support Specialist employer: Trustpilot
Trustpilot is an exceptional employer, offering a vibrant work culture that prioritises collaboration and innovation within the Trust and Safety department. With flexible working options, competitive compensation, and rich learning opportunities through the Trustpilot Academy, employees are empowered to grow and thrive in their careers. The central London location fosters a dynamic environment, complete with engaging office amenities and regular team events, making it an ideal place for those seeking meaningful and rewarding employment.
