At a Glance
- Tasks: Manage global disputes and develop strategies to protect our platform's integrity.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Hybrid working, competitive salary, 25 days holiday, and wellness support.
- Other info: Enjoy a vibrant office culture with regular team events and learning opportunities.
- Why this job: Make a real impact in a fast-paced tech environment while growing your legal career.
- Qualifications: UK-qualified solicitor with litigation experience and a proactive approach.
The predicted salary is between 59400 - 72600 £ per year.
At Trustpilot, we're on an incredible journey.
We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust.
We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do.
Come join us at the heart of trust!
What you'll be doing
- Defending Disputes: Manage significant pre-action disputes and live claims brought against the business globally, covering issues such as defamation and regulatory compliance.
- Proactive Enforcement: Advise on enforcement strategies against businesses and bad actors engaging in harmful practices, to protect our platform's integrity.
- Litigation Strategy: Help craft and execute litigation strategies tailored to key markets, including the UK, US, and Germany, working closely with external counsel when needed.
- Strategic Feedback: Translate dispute trends into actionable advice for Product and operations teams, driving better business practices and mitigating future risks.
- Policy & Compliance: Contribute to advice on regulatory requirements and help to develop, implement, and review robust content moderation policies.
- Process Innovation: Identify and implement tech-driven solutions to make our legal operations more scalable and efficient.
Who you are
- Your background: A UK-qualified solicitor with proven litigation experience, ready for your first or second in-house role.
- Your work style: Comfortable balancing autonomous work with teamwork in a fast-paced, global environment.
You thrive in a shifting regulatory landscape and enjoy tackling novel legal challenges where the answers aren't always obvious.
- Your approach: Commercially astute.
You understand what drives business value, are comfortable assessing risk in gray areas, and can proactively translate complex legal and regulatory concepts into straightforward, pragmatic advice.
Desirable Extras
- Has trained at a leading law firm, if you started your career in private practice.
- In-house experience in a fast-paced technology environment.
- Intellectual property experience
What's in it for you
- A hybrid working opportunity, working in our Central London office 2 days per week.
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with pool table, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, Trustie Community activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
Still not sure?
We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot.
We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties.
So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!
#RS-LI1 #LI-Hybrid
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symb
Legal Counsel - Disputes employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development. With a clear progression path from the Procurement and Accounts Payable Administrator role into specialist positions, employees benefit from comprehensive training, flexible working options, and a competitive compensation package. Our central office location is designed for collaboration and well-being, featuring amenities like gaming corners and regular social events, making it an ideal place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Counsel - Disputes
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Trustpilot, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Legal Counsel - Disputes
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Trustpilot, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Trustpilot and the specific role of Legal Counsel - Disputes. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Trustpilot’s culture!
How to prepare for a job interview at Trustpilot
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Trustpilot.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Trustpilot.
