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- Tasks: Lead the growth team to explore new business opportunities and partnerships.
- Company: Join Trustpilot, a leader in customer review platforms, focused on innovation and growth.
- Benefits: Enjoy competitive pay, private medical insurance, 25+ days holiday, and wellness perks.
- Why this job: Be a key player in shaping growth strategies and making a real impact.
- Qualifications: Experience in strategy and operations, especially in scaling SaaS businesses is essential.
- Other info: Work in a fun office with snacks, games, and regular team events.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.
This role offers the opportunity to be a founding member of a newly formed growth team whose goal is to deliver new business opportunities for Trustpilot. You’ll report directly to the VP of Growth, with responsibility for supporting the development and delivery of new commercial growth strategies such as partnerships, the use of AI and vertical consolidation. This is an opportunity to work with key cross functional stakeholders as well as external partners to build on the Trustpilot business and brand.
Your primary focus will be partnering with the VP of Growth and wider Trustpilot team, including executive leadership as well as key functions such as product management, engineering, sales, marketing, program management, finance among others, to identify and develop various new business growth initiatives.
What you’ll be doing:
- Explore and scope “Zero to One” new business development and partnerships opportunities
- Support development of our growth plan across short and long-term horizons, as well as conducting and operationalisation of new growth opportunities
- Own day-to-day operations critical to growth ensuring seamless coordination between cross functional teams to establish and scale new initiatives, ensuring efficiency and repeatability
- Contribute to the formation of new business and partnership deals to aid our expansion
- Develop GTM strategy, sales processes and key pitch materials including narrative and positioning to drive growth
- Become an expert in field, providing regular feedback to the Leadership team and key stakeholders on market developments and opportunities, acting as a key advisor to the wider team in exploring and prioritizing various growth initiatives
Who you are:
- Experience in strategy and operations with a commercial focus, especially within a scaling SaaS business
- Established history of creating new and unique business opportunities rather than adding to what already exists
- Some knowledge of integrating new functionality and features into user experience, AI, international expansion and partnership opportunities
- Ability to work cross-functionally to build relationships across a broad range of stakeholders
- A comprehensive and strategic approach to business development
- Ability to travel regularly to meet customers and attend industry events
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- Private Medical Insurance
- Critical Illness Cover
- Restricted Stock Units
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we\’d still really like to hear from you!
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
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Head of Growth employer: Trustpilot
Contact Detail:
Trustpilot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Growth
✨Tip Number 1
Familiarize yourself with Trustpilot's current growth strategies and recent partnerships. Understanding their approach will help you align your ideas with their vision and demonstrate your proactive interest in the company.
✨Tip Number 2
Network with professionals in the SaaS industry, especially those who have experience in growth roles. Engaging with them can provide insights into effective strategies and may even lead to referrals.
✨Tip Number 3
Stay updated on market trends and emerging technologies, particularly in AI and business development. Being knowledgeable about these areas will position you as a valuable asset during discussions with the VP of Growth.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully developed new business opportunities in the past. Highlighting your unique contributions will showcase your capability to drive growth at Trustpilot.
We think you need these skills to ace Head of Growth
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Growth position. Understand the key responsibilities and required skills, especially focusing on business development, partnerships, and cross-functional collaboration.
Tailor Your CV: Customize your CV to highlight relevant experience in strategy and operations, particularly within SaaS businesses. Emphasize any past achievements in creating new business opportunities and your ability to work with diverse teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for growth and innovation. Discuss specific examples of how you've successfully developed and executed growth strategies in previous roles, and express your enthusiasm for contributing to Trustpilot's mission.
Highlight Cross-Functional Experience: In your application, make sure to mention any experience you have working with various stakeholders across different functions such as product management, sales, and marketing. This will demonstrate your ability to coordinate and drive initiatives effectively.
How to prepare for a job interview at Trustpilot
✨Showcase Your Strategic Thinking
Be prepared to discuss your experience in developing and executing growth strategies. Highlight specific examples where you've successfully identified new business opportunities or partnerships, especially in a SaaS environment.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working with various teams, share instances where you've effectively collaborated with different departments. Emphasize your ability to build relationships and coordinate efforts across functions like product management, sales, and marketing.
✨Understand the Market Landscape
Research Trustpilot's position in the market and be ready to discuss current trends and potential growth areas. Show that you can provide valuable insights and feedback to the leadership team based on your understanding of market developments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Prepare to discuss how you would approach specific growth challenges or opportunities, particularly those related to AI integration and international expansion.
