At a Glance
- Tasks: Lead and optimise a global outsourced sales team to drive revenue and performance.
- Company: Join Trustpilot, a leader in customer review technology with a dynamic culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting role with potential for international collaboration and career advancement.
- Why this job: Make a real impact by driving commercial excellence across borders and cultures.
- Qualifications: Experience in sales leadership and managing outsourced teams, preferably in tech.
The predicted salary is between 80000 - 100000 £ per year.
Requirements
- You are a commercially astute leader who understands that "outsourced" doesn't mean "hands-off." You know how to motivate a team across borders and cultures.
- Experience in Sales Leadership, Commercial Partnerships, or Strategic Outsourcing, preferably within SaaS or high-growth tech.
- Proven track record of managing large-scale, third-party sales organizations (BDR/SDR/Inside Sales) where performance is tied to revenue.
- Experience negotiating complex, performance-based commercial agreements.
- Expert-level ability to interpret sales funnels and conversion data to pivot strategy in real-time.
- Experience working with outsourced teams (Middle East/EMEA experience is a huge plus) and the ability to build rapport across different geographies.
What the job involves
As the Business Development Representative (BDR) Director - Delivery & Optimisation, you will be the strategic architect and commercial leader of our global outsourced sales engine. This isn't just about managing a contract; it’s about leading a high-performing, third-party BDR operation (currently based in Egypt) and integrating them seamlessly into Trustpilot’s global sales machine. You will be accountable for the vision, performance, and scaling of this critical partnership. You’ll bridge the gap between our London HQ and our Egyptian partners, ensuring our outsourced teams aren't just a "service," but a powerhouse of lead generation and revenue contribution. If you thrive on driving commercial excellence through people, process, and international collaboration, this is your seat.
Your day-to-day will involve a dynamic mix of strategic leadership and hands-on commercial optimisation:
- Strategic Growth Leadership: Act as the primary commercial owner of our outsourced BDR partnership. You’ll align their roadmap with Trustpilot’s global growth ambitions, identifying new territories or functions where our partners can drive value.
- Performance & Revenue Optimisation: You own the numbers. You’ll define and over-index on KPIs and SLAs to ensure the team exceeds targets in lead generation, outbound prospecting, and sales qualification.
- Commercial & Operational Excellence: Lead the "business of the partnership." This includes high-level commercial negotiations, budget ownership, and ensuring we are getting maximum ROI from our investments.
- Cross-Functional Integration: You are the glue between the outsourced team and internal departments (Marketing, Sales Ops, Finance). You'll ensure the Egyptian team feels like a natural extension of the Trustpilot brand, with seamless data flows and unified messaging.
- Global Quality Control: Maintain the "Trustpilot Standard" abroad. You’ll drive continuous improvement in sales coaching, process efficiency, and compliance (GDPR/CCPA) to ensure our brand reputation remains pristine.
- Executive Reporting: Provide the C-suite and regional leaders with deep insights into outsourced performance, market trends, and strategic recommendations for scaling.
Global Outsourced BDR Director — Delivery & Optimisation employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer that champions a culture of collaboration and innovation. As the Global Outsourced BDR Director based in Egypt, you will not only lead a dynamic team but also enjoy unparalleled growth opportunities within a high-growth tech environment. Our commitment to employee development, coupled with a supportive work culture that values diverse perspectives, makes Trustpilot a truly rewarding place to advance your career while driving commercial excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Global Outsourced BDR Director — Delivery & Optimisation
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your experience aligns with their goals, especially in sales leadership and commercial partnerships. Tailor your pitch to highlight your data-driven mindset and cultural intelligence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We suggest focusing on your ability to negotiate complex agreements and manage large-scale teams, as these are key aspects of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Global Outsourced BDR Director — Delivery & Optimisation
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in sales leadership and managing teams across different cultures. We want to see how you've motivated teams and driven performance, especially in outsourced environments.
Be Data-Driven:Demonstrate your ability to interpret sales data and adjust strategies accordingly. Share examples of how you've used data to optimise performance and achieve targets in previous roles.
Highlight Your Negotiation Skills:Since this role involves negotiating complex agreements, include specific instances where you've successfully navigated contractual discussions. We love seeing that contractual savvy in action!
Connect with Our Culture:Show us that you understand the importance of cultural intelligence. If you have experience working with teams from different geographies, especially the Middle East or EMEA, make sure to mention it. We value diversity and collaboration!
How to prepare for a job interview at Trustpilot
✨Know Your Numbers
Make sure you come prepared with a solid understanding of sales metrics and KPIs. Be ready to discuss how you've used data to drive performance in previous roles, especially in managing outsourced teams. This shows that you can not only lead but also optimise for success.
✨Cultural Savvy is Key
Since this role involves working with teams across different geographies, brush up on cultural nuances and communication styles. Share examples of how you've built rapport with diverse teams in the past. This will demonstrate your ability to connect and motivate people from various backgrounds.
✨Master the Art of Negotiation
Prepare to discuss your experience with complex commercial agreements. Think of specific instances where you successfully negotiated terms that benefited both parties. This will highlight your contractual savvy and ability to drive value in partnerships.
✨Showcase Your Strategic Vision
Be ready to articulate your vision for the outsourced BDR operation. Discuss how you would align their goals with Trustpilot’s growth ambitions and what strategies you would implement to ensure they are more than just a service. This will show your potential as a strategic leader.
