Executive Assistant to CEO, CFO & CSO (12 months FTC)

At Trustpilot, we\’re on an incredible journey. We\’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world\’s largest independent consumer review platform, and while we\’ve come a long way, there\’s still so much exciting work to do. Come join us at the heart of trust!
This is an amazing opportunity for an experienced Executive Assistant to join our exciting company and provide committed support to C-level executives based in our busy London office. You will be a true partner to the CEO, CFO & CSO, working independently and proactively – foreseeing their needs before they even become aware of them themselves. You will understand the flexibility needed and how to prioritise tasks whilst carrying a \’\’No task is too big or too small\’\’ attitude with everything you do.
What You’ll Be Doing

• Executive assistance to the CEO, CFO & CSO
• Managing calendars and inboxes: ruthlessly prioritise, resolve conflicts, manage time zones, and communicate changes with clarity
• Drafting complex meeting agendas, note-taking and following-up on actions to maintain momentum
• Organising and coordinating global travel including transport, accommodation and visas
• End-to-end coordination of Quarterly offsites for the Executive Leadership Team, including venue finding and agenda setting
• Coordination of team summits, events and offsites
• Frequent travel to our Copenhagen office (and other locations as required) for Executive Leadership meetings and offsites
• Owning the production of the annual corporate calendar and ensuring it is kept up-to-date throughout the year
• Partnering with our Company Secretary to provide assistance with scheduling Board meetings and being available during Board meetings to provide in-person support
• Partnering with our Head of Investor Relations in setting up meetings with brokers and shareholders, including onsite support during Financial Results presentations
• Managing expenses and purchase orders
• Ad-hoc support for other execs and acting as part of a team of Executive Assistants, functioning as backup and support for each other
• Flexibility in working hours is occasionally required

Who You Are

• Experience supporting a CEO at Board level is required
• Highly organised and detail-oriented with the ability to anticipate needs and be 2+ steps ahead at all times
• Discreet and trusted with a high degree of integrity and an ability to handle confidential information
• A skilled communicator, being proficient in English at a business level
• An analytical thinker who is able to draw conclusions from a wealth of information and present the big picture
• High EQ and ability to adapt to different personalities/cultures
• Someone willing to get to know the team and have some fun along the way
• Good IT skills and an ability to learn new systems quickly (we use the the Google suite)
• Thrive in an innovative environment where no two days are alike
• Willing to work in the office 2-3 days per week (Tues-Thurs)

What We Offer

• The chance to be a part of an exciting global growth journey
• An opportunity to work alongside professional, enthusiastic people in a rapidly growing company
• An exciting and equal opportunity workplace with diverse perspectives and ideas
• An attractive salary package and bonus scheme
• Opportunities to grow your skills and develop your career
• A vibrant culture with unlimited snacks, ping pong, darts and amazing social events
• An international, ever-growing, diverse and fun working environment

What\’s In It For You

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice

Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don\’t meet all the requirements, we\’d still really like to hear from you!
About Us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
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