At a Glance
- Tasks: Oversee a team managing high-priority escalations and resolve content issues swiftly.
- Company: Trustpilot is dedicated to maintaining trust and transparency in online reviews.
- Benefits: Join a committed team in Greater London focused on content integrity and customer satisfaction.
- Other info: This role is based in Greater London.
- Why this job: Lead a dynamic team in a fast-paced environment critical to Trustpilot's reputation.
- Qualifications: Experience in people management, content moderation, and stakeholder engagement is essential.
The predicted salary is between 50000 - 65000 Β£ per year.
Trustpilot is seeking an Escalations Manager to join the Content Integrity team in Greater London. This role involves overseeing a team that handles high-priority escalations and ensuring swift resolution of content issues critical to Trustpilot's reputation.
The ideal candidate has experience in people management, content moderation, and stakeholder engagement. You'll thrive in a fast-paced environment, guiding your team to uphold the platform's integrity and support customer satisfaction.
Join us and contribute to a company committed to trust and transparency.
Escalations Leader β Content Integrity & Trust employer: Trustpilot
Trustpilot, located in Greater London, values trust and transparency. The Content Integrity team plays a vital role in maintaining the platform's reputation, ensuring customer satisfaction through effective issue resolution.