Escalations Leader β€” Content Integrity & Trust

Escalations Leader β€” Content Integrity & Trust

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Trustpilot

At a Glance

  • Tasks: Oversee a team managing high-priority escalations and resolve content issues swiftly.
  • Company: Trustpilot is dedicated to maintaining trust and transparency in online reviews.
  • Benefits: Join a committed team in Greater London focused on content integrity and customer satisfaction.
  • Other info: This role is based in Greater London.
  • Why this job: Lead a dynamic team in a fast-paced environment critical to Trustpilot's reputation.
  • Qualifications: Experience in people management, content moderation, and stakeholder engagement is essential.

The predicted salary is between 50000 - 65000 Β£ per year.

Trustpilot is seeking an Escalations Manager to join the Content Integrity team in Greater London. This role involves overseeing a team that handles high-priority escalations and ensuring swift resolution of content issues critical to Trustpilot's reputation.

The ideal candidate has experience in people management, content moderation, and stakeholder engagement. You'll thrive in a fast-paced environment, guiding your team to uphold the platform's integrity and support customer satisfaction.

Join us and contribute to a company committed to trust and transparency.

Escalations Leader β€” Content Integrity & Trust employer: Trustpilot

Trustpilot, located in Greater London, values trust and transparency. The Content Integrity team plays a vital role in maintaining the platform's reputation, ensuring customer satisfaction through effective issue resolution.

Trustpilot

Contact Details:

Trustpilot Recruitment Team

We think you need these skills to ace Escalations Leader β€” Content Integrity & Trust

People Management
Content Moderation
Stakeholder Engagement
Team Leadership
Conflict Resolution
Customer Satisfaction
Fast-Paced Environment Adaptability