At a Glance
- Tasks: Lead a team of analysts to enhance platform integrity and support strategic decision-making.
- Company: Join Trustpilot, a global leader in consumer trust and transparency.
- Benefits: Enjoy competitive pay, flexible working, 25+ days holiday, and rich learning opportunities.
- Other info: Diverse and inclusive culture with vibrant office locations and regular team events.
- Why this job: Make a real impact on millions by safeguarding community trust through data analytics.
- Qualifications: Proven leadership in data analytics with strong SQL and Python or R skills.
The predicted salary is between 36000 - 60000 £ per year.
But to do that, we need to protect the integrity of our community and deeply understand our consumers. They use data to stay one step ahead of bad actors, working with the teams that build the models and detection systems that identify fake reviews and ensure Trustpilot remains a universal symbol of integrity.
As an Analytics Manager, you will lead a focused team of 4 analysts, ranging from Junior to Lead level.
- Strategic Partnership: Act as the main point of accountability for stakeholders across Product, Engineering, Content Integrity, and Legal. You’ll help them shape strategies and ensure they have the data they need to make high-impact decisions.
- Oversight: You will oversee code reviews and architectural decisions, ensuring our data models (dbt) and analysis scripts are scalable, performant, and reproducible.
- Leadership: Whether it’s helping an analyst debug a complex Python script, peer-reviewing an R model, or writing a mission-critical SQL query during critical delivery windows, you lead by example.
- Safeguard the Platform: Oversee the analytical backbone of our Trust & Transparency domains, helping enhance platform integrity.
- Roadmap Development: Build and execute a domain-level roadmap that aligns with company-wide OKRs and long-term goals.
- Experienced Leader: You have a track record of managing and developing data professionals in a formal or informal capacity.
- Technical Powerhouse: You possess a very solid, practitioner-level grasp of SQL and either Python or R. You have likely spent several years as a Senior or Lead Analyst and can still speak the language fluently with Engineering and Data Science teams.
- Code Quality Advocate: You believe in version control (Git), clean code, and robust documentation.
- Agile & Proactive: You thrive in fast-moving environments and have excellent prioritization skills to balance long-term projects with immediate support.
Whether it’s scaling our enforcement systems to fight abuse or using data to personalize the consumer experience, your work will directly impact the trust of millions of users worldwide.
A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7 Employee Assistance Plan
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
We’re excited to hear about your experiences along with how you will contribute to our working culture. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Our culture keeps things fresh –– it’s built on the relationships we create. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected.
Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team.
Data Analytics Manager (Trust & B2C) (Hiring Immediately) in Edinburgh employer: Trustpilot
Trustpilot is an exceptional employer that fosters a vibrant and inclusive work culture, offering flexible working options and a competitive compensation package. With rich learning and development opportunities through the Trustpilot Academy, employees are encouraged to grow and thrive in their careers while contributing to a meaningful mission of building trust in the digital world. Located in a central office with a diverse team from over 50 nationalities, Trustpilot promotes collaboration and connection through regular social events and community engagement initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analytics Manager (Trust & B2C) (Hiring Immediately) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and the company culture. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to data analytics. Think about how your past experiences align with the role and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show off your technical skills! Be ready to discuss your experience with SQL, Python, or R during the interview. You might even get asked to solve a problem on the spot, so brush up on your coding skills beforehand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Data Analytics Manager (Trust & B2C) (Hiring Immediately) in Edinburgh
Some tips for your application 🫡
Show Your Data Skills:Make sure to highlight your experience with SQL, Python, or R in your application. We want to see how you've used these tools to solve real-world problems and make impactful decisions.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect how your skills and experiences align with the role of Analytics Manager. We love seeing candidates who understand our mission and can contribute to our goals.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and potential fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Trustpilot
✨Know Your Data Tools
Make sure you brush up on your SQL, Python, and R skills before the interview. Be ready to discuss specific projects where you've used these tools to solve complex problems. This will show that you can not only lead a team but also dive into the technical details when needed.
✨Understand Stakeholder Needs
Familiarise yourself with the different teams you'll be working with, like Product and Engineering. Think about how data can support their goals and be prepared to share examples of how you've collaborated with stakeholders in the past to drive impactful decisions.
✨Showcase Leadership Experience
Prepare to talk about your experience managing and developing analysts. Highlight specific instances where you've mentored team members or led projects, demonstrating your ability to foster growth and maintain high standards in code quality and documentation.
✨Align with Company Values
Research Trustpilot's mission and values, especially around integrity and transparency. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining the trust of millions of users through your analytical work.
