At a Glance
- Tasks: Lead a team of analysts to enhance platform integrity and support strategic decision-making.
- Company: Join Trustpilot, a global leader in consumer trust and transparency.
- Benefits: Enjoy competitive pay, flexible working, 25+ days holiday, and rich learning opportunities.
- Other info: Diverse and inclusive culture with vibrant office locations and regular team events.
- Why this job: Make a real impact on millions by safeguarding community trust through data analytics.
- Qualifications: Proven leadership in data analytics with strong SQL and Python or R skills.
The predicted salary is between 36000 - 60000 £ per year.
But to do that, we need to protect the integrity of our community and deeply understand our consumers. They use data to stay one step ahead of bad actors, working with the teams that build the models and detection systems that identify fake reviews and ensure Trustpilot remains a universal symbol of integrity.
As an Analytics Manager, you will lead a focused team of 4 analysts, ranging from Junior to Lead level.
- Strategic Partnership: Act as the main point of accountability for stakeholders across Product, Engineering, Content Integrity, and Legal. You’ll help them shape strategies and ensure they have the data they need to make high-impact decisions.
- Oversight: You will oversee code reviews and architectural decisions, ensuring our data models (dbt) and analysis scripts are scalable, performant, and reproducible.
- Leadership: Whether it’s helping an analyst debug a complex Python script, peer-reviewing an R model, or writing a mission-critical SQL query during critical delivery windows, you lead by example.
- Safeguard the Platform: Oversee the analytical backbone of our Trust & Transparency domains, helping enhance platform integrity.
- Roadmap Development: Build and execute a domain-level roadmap that aligns with company-wide OKRs and long-term goals.
- Experienced Leader: You have a track record of managing and developing data professionals in a formal or informal capacity.
- Technical Powerhouse: You possess a very solid, practitioner-level grasp of SQL and either Python or R. You have likely spent several years as a Senior or Lead Analyst and can still speak the language fluently with Engineering and Data Science teams.
- Code Quality Advocate: You believe in version control (Git), clean code, and robust documentation.
- Agile & Proactive: You thrive in fast-moving environments and have excellent prioritization skills to balance long-term projects with immediate support.
Whether it’s scaling our enforcement systems to fight abuse or using data to personalize the consumer experience, your work will directly impact the trust of millions of users worldwide.
A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7 Employee Assistance Plan
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
We’re excited to hear about your experiences along with how you will contribute to our working culture. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Our culture keeps things fresh –– it’s built on the relationships we create. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected.
Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team.
Data Analytics Manager (Trust & B2C) (Hiring Immediately) in Edinburgh employer: Trustpilot
Trustpilot is an exceptional employer, offering a vibrant work culture that prioritises collaboration and innovation within the Trust and Safety department. With flexible working options, competitive compensation, and rich learning opportunities through the Trustpilot Academy, employees are empowered to grow and thrive in their careers. The central London location fosters a dynamic environment, complete with engaging office amenities and regular team events, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analytics Manager (Trust & B2C) (Hiring Immediately) in Edinburgh
✨Get Involved in Data Challenges
Participate in data challenges like Kaggle competitions or DrivenData to showcase your skills and network with other data enthusiasts. Not only will you build your portfolio, but you can also catch the eye of potential employers like Trustpilot.
✨Connect with Local Data Communities
Join local data science meetups or online communities like Data Science Society to engage with professionals in the field. These platforms are great for networking, discovering job opportunities, and keeping your fingers on the pulse of industry trends.
✨Leverage Your University’s Resources
If you're still in university, make full use of your career services. They might have part-time roles tailored for students like you, and often have direct connections with companies looking to hire talented interns in data science roles.
✨Apply Directly Through Our Website
Don’t forget to check out our jobs at Trustpilot and apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate individuals like us who are eager to make an impact in the data science world.
We think you need these skills to ace Data Analytics Manager (Trust & B2C) (Hiring Immediately) in Edinburgh
Some tips for your application 🫡
Show Your Data Skills:In your CV, make sure to highlight your proficiency with key data analysis tools and programming languages like Python, R, or SQL. We want to see that you've got hands-on experience with data manipulation and visualisation, so if you've worked on any relevant projects or coursework, include those details to really showcase your skills!
Tailor Your Projects Towards Data Science:When it comes to your portfolio, focus on showcasing projects that highlight your data-science abilities. Include analyses, dashboards, or any predictive models you've built. If you've contributed to Kaggle competitions or have a GitHub repository with data projects, make sure to link those—these demonstrate your practical experience and problem-solving abilities.
Express Your Motivation in the Cover Letter:Since this is a part-time role, we want to know why you're particularly interested in juggling this with your other commitments. Use your cover letter to express your passion for data science and how this role at Trustpilot aligns with your career aspirations. Show us you're excited about learning and growing with us!
Keep It Concise Yet Informative:Part-time positions often receive many applications, so keep your documents clear and to the point! Aim for a concise CV detailing your relevant experiences without unnecessary fluff. Be sure to include your availability in your cover letter as well—that helps us in the decision-making process!
How to prepare for a job interview at Trustpilot
✨Brush Up on Your Stats!
Given you're eyeing a part-time role in data science, make sure you’re on top of your statistical methods and data analysis techniques. Expect questions around regression, hypothesis testing, and maybe even some statistical programming languages like R or Python during the interview with Trustpilot.
✨Show Off Your Projects!
It's crucial to have a portfolio that showcases your data science projects. Highlight your part-time work with specific data sets, models you've built, or analyses you've conducted. Having tangible examples will demonstrate your hands-on experience and problem-solving skills to Trustpilot.
✨Familiarise Yourself with Tools of the Trade
Make sure you’re well-versed in data science tools like Jupyter Notebook, Tableau, or SQL. You might get technical questions or even a practical test at Trustpilot, so having a comfort level with these tools will definitely be an advantage.
✨Be Ready to Discuss Real-World Applications
Since this is a part-time role, employers at Trustpilot will likely appreciate your understanding of how data science can address actual business problems. Be prepared to discuss any relevant case studies or how you would approach specific challenges in real scenarios.
