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For Companies At a Glance
- Tasks: Lead and inspire engineering teams to innovate and deliver scalable technology.
- Company: Join Trustpilot, a leader in building consumer trust globally.
- Benefits: Enjoy competitive pay, 25+ days of vacation, and wellness perks like Headspace access.
- Why this job: Make a real impact on how consumers and businesses connect while fostering a culture of growth.
- Qualifications: Extensive experience in leading engineering teams and a strategic mindset are essential.
- Other info: Participate in talent acceleration programs and enjoy a vibrant office culture with fun activities.
The predicted salary is between 54000 - 84000 £ per year.
As the Director of Engineering, Consumer, you will contribute significantly to Trustpilot’s engineering strategy and implementation, ensuring our teams are set up to innovate and deliver. You’ll lead, inspire, and empower skilled engineering teams to build scalable, reliable, and secure technology that underpins our platform. Your direction will change considerably how consumers and businesses connect and build trust globally.
What you’ll be doing:
Strategic Leadership
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Develop and implement the engineering strategy that aligns with Trustpilot’s vision of becoming the universal symbol of trust.
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Drive technical innovation across engineering teams, ensuring the adoption of modern practices, tools, and architectures to support Trustpilot’s growth and scalability.
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Partner with product and business leaders to align engineering roadmaps with strategic company goals.
Operational Excellence
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Oversee the delivery of high-quality software solutions, ensuring timely completion while maintaining a focus on reliability, performance, and security.
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Implement processes and best practices to optimize the software development lifecycle, promoting efficiency, collaboration, and continuous improvement.
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Define and track key performance metrics to measure engineering effectiveness and impact, promoting accountability across teams.
Team Management
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Lead and inspire a team of engineering managers, staff engineers and their respective teams, promoting a culture of innovation, inclusion, and growth.
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Mentor and develop engineering leaders to advance technical capabilities and technical proficiency across the organization.
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Build an engineering culture that prioritizes collaboration, learning, and a consistent focus on customer value.
Global Growth
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Collaborate with cross-functional teams to expand Trustpilot’s platform and adapt to the needs of diverse global markets.
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Scale engineering operations to support growth, including entering new markets and building new capabilities.
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Establish partnerships across the organization, including with Legal, Product, Data Science, and Marketing, to align engineering efforts with broader business plans.
Innovation and Problem Solving
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Drive the technical vision for Trustpilot, leveraging data and emerging technologies to create substantial benefits.
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Address complex engineering problems by promoting a problem-solving culture, encouraging experimentation, and leveraging user feedback.
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Promote sustainability and scalability in all aspects of engineering.
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Skilled Engineering Leader: Extensive experience leading mid to large, distributed engineering teams in a technology-focused company.
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Strategic Thinker: Ability to define and deliver an engineering strategy that aligns with the company’s purpose and goals.
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Technical Skills: Understanding of modern software development practices, architectures, and infrastructure, with the ability to make informed technical decisions.
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Consumer-Centric: A deep appreciation for how engineering decisions impact end-users and a commitment to building intuitive, scalable products.
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Collaborative Leader: Interpersonal and communication skills, with the ability to direct cross-functional initiatives and collaborate seamlessly across teams.
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Data-Driven: Analytical skills, with extensive experience in using data to inform strategy and decision-making.
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You constantly look to raise the bar for yourself and those around you in everything you do.
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You believe that diversity in teams is a key to effective performance
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You promote a culture of continuous feedback and learning
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Competitive compensation package + bonus
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25 days holiday per year, increasing to 28 days after 2 years of employment
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Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
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Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
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Pension and life insurance
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Health cash plan, online GP, 24/7, Employee Assistance Plan
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Full access to Headspace, a popular mindfulness app to promote positive mental health
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Paid parental leave
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Season ticket loan and a cycle-to-work scheme
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Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
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Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
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Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
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Independent financial advice and free standard professional mortgage broker advice
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Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
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Private Medical Insurance
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Critical Illness Cover
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Restricted Stock Units
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Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership
Director of Engineering employer: Trustpilot
Contact Detail:
Trustpilot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Engineering
✨Tip Number 1
Familiarize yourself with Trustpilot's engineering strategy and vision. Understanding how your leadership style can align with their goals will help you articulate your fit for the role during discussions.
✨Tip Number 2
Showcase your experience in driving technical innovation. Be prepared to discuss specific examples where you've implemented modern practices or tools that led to significant improvements in engineering processes.
✨Tip Number 3
Highlight your collaborative leadership skills. Prepare to share instances where you've successfully partnered with cross-functional teams to achieve strategic objectives, as this is crucial for the Director of Engineering role.
✨Tip Number 4
Demonstrate your data-driven decision-making abilities. Be ready to discuss how you've used analytics to inform engineering strategies and improve team performance, as this aligns with Trustpilot's focus on accountability and effectiveness.
We think you need these skills to ace Director of Engineering
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Director of Engineering position at Trustpilot. Tailor your application to highlight your relevant experience in strategic leadership, operational excellence, and team management.
Showcase Your Leadership Experience: In your CV and cover letter, emphasize your extensive experience leading engineering teams. Provide specific examples of how you've inspired and empowered teams to innovate and deliver high-quality software solutions.
Align with Trustpilot's Vision: Demonstrate your understanding of Trustpilot's mission to become the universal symbol of trust. Discuss how your engineering strategy aligns with this vision and how you can contribute to building scalable and reliable technology.
Highlight Data-Driven Decision Making: Trustpilot values analytical skills and data-driven decision-making. Include examples of how you've used data to inform your engineering strategies and improve team performance in previous roles.
How to prepare for a job interview at Trustpilot
✨Showcase Your Strategic Vision
As a Director of Engineering, it's crucial to demonstrate your ability to develop and implement an engineering strategy that aligns with the company's vision. Prepare to discuss how you've successfully driven technical innovation in previous roles and how you plan to do so at Trustpilot.
✨Emphasize Team Leadership Skills
Highlight your experience in leading and inspiring engineering teams. Be ready to share specific examples of how you've fostered a culture of innovation, inclusion, and growth within your teams, as well as how you've mentored engineering leaders.
✨Demonstrate Data-Driven Decision Making
Trustpilot values analytical skills and data-driven strategies. Prepare to discuss how you've used data to inform your engineering decisions and measure effectiveness in past projects. This will show your alignment with their focus on accountability and performance metrics.
✨Prepare for Cross-Functional Collaboration
Since the role involves partnering with product and business leaders, be ready to discuss your experience in collaborating across different functions. Share examples of how you've aligned engineering efforts with broader business goals and adapted to diverse market needs.
