At a Glance
- Tasks: Drive business growth by bringing new clients to our consumer platform.
- Company: Join Trustpilot, a leading FTSE-250 company on a mission for trust.
- Benefits: Enjoy hybrid work, competitive salary, and generous holiday allowance.
- Other info: Access to learning opportunities and a vibrant office culture.
- Why this job: Be part of a dynamic team making a real impact in the e-commerce landscape.
- Qualifications: Experience in SaaS or e-commerce with strong sales skills.
The predicted salary is between 39600 - 48400 £ per year.
- Business Development Manager - SMB UK Markets
- 4 days ago Be among the first 25 applicants
At Trustpilot, we're on an incredible journey.
We're a profitable, high‑growth FTSE‑250 company with a big vision: to become the universal symbol of trust.
We run the world's largest independent consumer review platform and while there's still so much exciting work to do, we’re ready for you to join the heart of trust.
Summary Overview
Goal: Help grow Trustpilot by bringing new clients onto our world‑class consumer platform.
Key Responsibilities
Manage the full sales cycle, from generating leads to closing deals, and work collaboratively with internal teams to provide the best solutions for customers.
Location
London, with a hybrid work setup (3 days in the office, 2 days remote).
- What You’ll Be Doing
- Generate new business opportunities with prospective clients by targeting various verticals in the UK market.
- Manage the entire sales cycle, from lead generation to closing.
- Work closely with colleagues in Customer Success, Trials, Partnerships, Sales development and management to ensure the best solution for our customers.
- Collaborate with our marketing team to convert inbound leads from events, webinars and case studies.
- Build and manage a robust pipeline to meet and exceed your targets.
Who You Are
- A drive to continuously learn and improve.
- Knowledge of a Saa S business model, e‑commerce or an online reviews market.
- Proven ability to identify, engage and close deals with senior decision‑makers.
- Familiarity with the e‑commerce landscape and key industry players.
- We Are
- Highly collaborative sales teams that value recognition.
- A dynamic culture offering personal development through our in‑house L&D team and individual career mapping.
- A place that encourages creative thinkers to champion new ways of working.
- What’s In It For You
- Hybrid work set‑up (3 days in the office, 2 days remote).
- Competitive base salary with an uncapped commission structure + company bonus.
- 25 days holiday per year, increasing to 28 days after 2 years.
- Two paid volunteering days a year.
- Rich learning and development opportunities through the Trustpilot Academy and Blinkist.
- Pension and life insurance, health cash plan, online GP, 24/7 Employee Assistance Plan.
- Full access to Headspace.
- Paid parental leave, season ticket loan and a cycle‑to‑work scheme.
- Central office with table tennis, gaming corner, coffee bars and snacks.
- Regular opportunities to connect with fellow Trusties through events, ERG activities and socials.
- Access to 4,000+ deals and discounts on travel, electronics, fashion, fitness, cinema and more.
About Us
Trustpilot began in 2007 with a simple yet powerful idea: to be the universal symbol of trust, bringing consumers and businesses together through reviews.
Today, we have more than 300 million reviews and 64 million monthly active users worldwide, with 140 billion annual Trustbox impressions.
With over 1,000 employees, we are headquartered in Copenhagen with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York—an equal‑opportunity workplace embracing diverse perspectives.
We want you to feel at home at Trustpilot.
We’re keen to hear about your experiences and how you can help build a fantastic culture for our amazing Trusties.
Even if you don’t meet all the requirements, we still encourage you to apply!
Equal Employment Opportunity
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive.
We consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
Together, we are the heart of trust.
Privacy & Accessibility
Your personal data is protected and may be transferred globally as described in our Privacy Policy.
If you have a disability and need adjustments during recruitment, contact our Talent Acquisition Team.
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Business Development Manager - SMB UK Markets employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development. With a clear progression path from the Procurement and Accounts Payable Administrator role into specialist positions, employees benefit from comprehensive training, flexible working options, and a competitive compensation package. Our central office location is designed for collaboration and well-being, featuring amenities like gaming corners and regular social events, making it an ideal place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager - SMB UK Markets
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Business Development Manager - SMB UK Markets at Trustpilot, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Trustpilot. Tailor your message to explain why you’re drawn to them and how you can contribute as a Business Development Manager - SMB UK Markets. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Business Development Manager - SMB UK Markets
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Trustpilot:When writing your cover letter, make sure to tailor your message specifically for Trustpilot. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Trustpilot
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Trustpilot that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Trustpilot that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Trustpilot’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
