At a Glance
- Tasks: Lead and optimise a global outsourced sales team to drive revenue growth.
- Company: Join Trustpilot, a leader in customer review technology with a dynamic culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Work in a vibrant environment with excellent career advancement opportunities.
- Why this job: Make a real impact by driving commercial excellence and leading a high-performing team.
- Qualifications: Experience in sales leadership and managing outsourced teams, preferably in tech.
The predicted salary is between 80000 - 100000 £ per year.
Requirements
- You are a commercially astute leader who understands that "outsourced" doesn't mean "hands-off." You know how to motivate a team across borders and cultures.
- Experience in Sales Leadership, Commercial Partnerships, or Strategic Outsourcing, preferably within SaaS or high-growth tech.
- Proven track record of managing large-scale, third-party sales organizations (BDR/SDR/Inside Sales) where performance is tied to revenue.
- Experience negotiating complex, performance-based commercial agreements.
- Expert-level ability to interpret sales funnels and conversion data to pivot strategy in real-time.
- Experience working with outsourced teams (Middle East/EMEA experience is a huge plus) and the ability to build rapport across different geographies.
What the job involves
As the Business Development Representative (BDR) Director - Delivery & Optimisation, you will be the strategic architect and commercial leader of our global outsourced sales engine. This isn't just about managing a contract; it’s about leading a high-performing, third-party BDR operation (currently based in Egypt) and integrating them seamlessly into Trustpilot’s global sales machine. You will be accountable for the vision, performance, and scaling of this critical partnership. You’ll bridge the gap between our London HQ and our Egyptian partners, ensuring our outsourced teams aren't just a "service," but a powerhouse of lead generation and revenue contribution. If you thrive on driving commercial excellence through people, process, and international collaboration, this is your seat.
Your day-to-day will involve a dynamic mix of strategic leadership and hands-on commercial optimisation:
- Act as the primary commercial owner of our outsourced BDR partnership. You’ll align their roadmap with Trustpilot’s global growth ambitions, identifying new territories or functions where our partners can drive value.
- You own the numbers. You’ll define and over-index on KPIs and SLAs to ensure the team exceeds targets in lead generation, outbound prospecting, and sales qualification.
- Lead the "business of the partnership." This includes high-level commercial negotiations, budget ownership, and ensuring we are getting maximum ROI from our investments.
- You are the glue between the outsourced team and internal departments (Marketing, Sales Ops, Finance). You'll ensure the Egyptian team feels like a natural extension of the Trustpilot brand, with seamless data flows and unified messaging.
- Maintain the "Trustpilot Standard" abroad. You’ll drive continuous improvement in sales coaching, process efficiency, and compliance (GDPR/CCPA) to ensure our brand reputation remains pristine.
- Provide the C-suite and regional leaders with deep insights into outsourced performance, market trends, and strategic recommendations for scaling.
BDR Director (Delivery & Optimisation) employer: Trustpilot
At Trustpilot, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. As the BDR Director based in Egypt, you will not only lead a dynamic outsourced sales team but also enjoy opportunities for professional growth within a global framework. Our commitment to employee development, coupled with a supportive work environment that values diverse perspectives, makes Trustpilot a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land BDR Director (Delivery & Optimisation)
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in sales leadership and commercial partnerships can drive results. Tailor your examples to highlight your data-driven mindset and cultural intelligence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the StudySmarter family.
We think you need these skills to ace BDR Director (Delivery & Optimisation)
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in sales leadership and managing teams across different cultures. We want to see how you've motivated teams and driven performance, especially in a SaaS or tech environment.
Be Data-Driven:Demonstrate your ability to interpret sales data and adjust strategies accordingly. We love candidates who can show us how they've used data to make informed decisions and improve outcomes in previous roles.
Highlight Your Negotiation Experience:Since this role involves negotiating complex agreements, share examples of your past experiences in this area. We’re looking for someone who can navigate contractual discussions with ease and confidence.
Connect with Our Culture:Show us that you understand our values and how you can integrate with our team. If you have experience working with outsourced teams, especially in the Middle East or EMEA, make sure to mention it. Apply through our website to join us!
How to prepare for a job interview at Trustpilot
✨Know Your Numbers
As a BDR Director, you'll need to own the numbers. Brush up on your understanding of sales funnels and conversion data. Be ready to discuss how you've used data to pivot strategies in previous roles, and come prepared with examples of KPIs you've set and achieved.
✨Cultural Savvy is Key
Given the international aspect of the role, it's crucial to demonstrate your cultural intelligence. Share experiences where you've successfully motivated teams across different geographies, especially if you have insights into the Middle East or EMEA regions. This will show that you can bridge gaps effectively.
✨Master the Art of Negotiation
You'll be negotiating complex, performance-based agreements, so be prepared to discuss your negotiation style. Bring examples of past negotiations where you secured favourable terms while maintaining strong relationships. This will highlight your contractual savvy.
✨Align with Company Vision
Understand Trustpilot's global growth ambitions and be ready to articulate how you can align the outsourced BDR partnership with these goals. Show that you’re not just about managing contracts but about driving strategic growth and performance optimisation.
