Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design and deployment of AI-driven automation solutions to transform business operations.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Flexible working, competitive pay, 25+ days holiday, and rich learning opportunities.
- Why this job: Make a real impact by innovating workflows and driving efficiency with cutting-edge technology.
- Qualifications: Experience in automation engineering and strong collaboration skills required.
- Other info: Diverse and inclusive culture with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
At Trustpilot, we’re building a centre of excellence for AI and automation, and as our Agentic AI & RPA Lead, you’ll be at the forefront of transforming how we work. You’ll design, implement, and scale AI-driven solutions that improve efficiency, accuracy, and user experience across the organisation. This is a hands-on, high-impact role for someone who loves solving complex problems, applying technology creatively, and making a visible difference in how a business operates.
Responsibilities
- Lead the design, development, and deployment of automation solutions using RPA platforms, ML models, and workflow orchestration tools.
- Implement and champion process mining and task mining initiatives to uncover optimisation opportunities across the business.
- Act as a trusted automation partner to teams, helping them reimagine workflows and adopt automation-first approaches.
- Collaborate with product, data, procurement, and engineering teams to integrate automation into broader digital strategies.
- Establish governance, standards, and best practices for responsible automation at scale.
- Provide training, documentation, and knowledge-sharing to upskill colleagues and grow an internal community of automation champions and citizen builders.
- Stay ahead of industry trends in AI-driven automation, intelligent document processing, and hyperautomation, and translate them into actionable solutions.
Who you are
- Proven experience in automation engineering, intelligent process automation, ML engineering, or a related digital transformation role.
- Skilled in RPA tools (e.g., UiPath, Automation Anywhere, Power Automate), process and task mining platforms, and workflow design.
- Familiar with ML techniques for classification, prediction, and optimisation, with practical deployment experience.
- Strong understanding of enterprise digital systems (CRM, ERP, SaaS tools) and how to integrate automation into them.
- Excellent communicator and collaborator, able to bridge business requirements and technical execution.
- Experienced in agile delivery and managing automation projects from ideation to adoption.
- Familiar with the ethical considerations of automation and AI, ensuring responsible use and sustainable outcomes.
- Curious, detail-oriented, and driven by making processes smarter, faster, and more resilient.
What’s in it for you
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle to work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
- Independent financial advice and free standard professional mortgage broker advice.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
Agentic AI & RPA Lead employer: Trustpilot
Contact Detail:
Trustpilot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agentic AI & RPA Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your expertise in AI and automation. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching Trustpilot’s culture and values. Tailor your answers to show how you align with their mission of building trust and innovation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Trustpilot team.
We think you need these skills to ace Agentic AI & RPA Lead
Some tips for your application 🫡
Show Your Passion for AI and Automation: When writing your application, let your enthusiasm for AI and automation shine through! We want to see how you can transform processes and make a real impact. Share specific examples of your past experiences that align with our vision.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that are most relevant to the Agentic AI & RPA Lead role. We love seeing how your background fits into our mission at Trustpilot, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively across teams!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our Trustpilot family!
How to prepare for a job interview at Trustpilot
✨Know Your Tech Inside Out
Make sure you’re well-versed in the RPA tools and ML techniques mentioned in the job description. Brush up on platforms like UiPath and Automation Anywhere, and be ready to discuss how you've used them in past projects. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've solved using automation or AI. Think about specific challenges you faced, the solutions you implemented, and the impact they had on your previous organisation. This will demonstrate your hands-on experience and ability to make a visible difference.
✨Understand Trustpilot's Vision
Familiarise yourself with Trustpilot’s mission to become the universal symbol of trust. Be ready to discuss how your role as an Agentic AI & RPA Lead can contribute to this vision. Showing that you align with their goals will set you apart from other candidates.
✨Be Ready to Collaborate
Since the role involves working with various teams, prepare to discuss your collaboration experiences. Think of times when you bridged the gap between technical and non-technical teams. Highlighting your communication skills will show that you can be a trusted partner in driving automation initiatives.
