At a Glance
- Tasks: Lead the development of innovative pricing strategies to drive Trustpilot's growth.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Enjoy flexible working, competitive pay, 25+ days holiday, and wellness perks.
- Other info: Be part of a diverse team with vibrant office culture and global opportunities.
- Why this job: Shape the future of monetisation in a dynamic, collaborative environment.
- Qualifications: Proven experience in pricing strategy and strong analytical skills required.
The predicted salary is between 90000 - 110000 £ per year.
At Trustpilot, we're on an incredible journey.
We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust.
We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do.
Come join us at the heart of trust!
As the Director of Pricing Strategy, you will hold a key role in designing and executing Trustpilot’s monetisation strategy globally, which underpins the company’s growth.
Reporting into the Senior Director of Pricing & Monetisation, your main goal will be the optimization and maintenance of our packaging offering, to ensure that our lineup of products offers the right value to our customers, in alignment with our proposition for our different customer segments and markets.
As we launch new product features, you will work closely with our Product and Product Marketing teams to decide how to best package them in our plans to optimize upgrade rates and revenue generation from new innovations.
In addition to this, a key part of the role will
In addition to this, a key part of the role will be future-proofing our monetisation strategy by diversifying our revenue streams.
Saa S is constantly evolving and pricing strategies are evolving with it.
You will research, design and pilot new monetisation models different and / or additive to the more traditional Saa S subscription model to explore opportunities for innovation that better align the value created for customers to how we price our products and monetise our platform.
An entrepreneurial and curious attitude will be fundamental to being successful in this role, as you will often need to deep dive into different topics and collect different perspectives to scope out potential opportunities.
Whilst focusing on long-term strategy development will be critical, the successful candidate will also have a ‘get it done’ attitude with a willingness to go above and beyond to deliver results, keeping different senior stakeholders accountable.
This role is cross-functional in nature.
You’ll conceptualize, size, and work through initiatives end to end, partnering with teams such as Product, Data Science, Marketing, Product Marketing, Legal, and Finance.
- What You'll Be Doing
- Lead in developing and optimizing our core B2B proposition, to ensure our lineup of plans delivers on our customer needs and is highly competitive in the market.
- Collaborate with Product and Product Marketing to define which new features to develop, and take the lead on deciding how to best package them (e. g. bundling, add-on, tiering, etc.)
- Use a combination of your commercial judgment, analytical skills, competitor research, and feedback from our customers and Commercial team to ideate new pricing & monetization models for Trustpilot, to increase our NRR.
- Support the Senior Director for Pricing & Monetization in the yearly annual process for budget setting and company goals.
- Explore net new ancillary revenue opportunities, from initial hypothesis to business cases and concept development, to end-to-end project delivery.
- Constantly monitor market trends, key industry events, established Saa S players, and influencers to bring in an ‘outside-in’ perspective to the business to inform internal efforts.
- Constantly collaborate with your Pricing & Monetisation colleagues to make sure our plans are priced competitively and in accordance with the value we provide to customers.
Who You Are
- Proven track record of delivering commercial initiatives, with high visibility within the company, clear ownership and accountability, and proven impact on the business financials.
- Experience in highly matrixed companies, ideally in pricing, monetization, or strategy & operations roles, with proven ability to deliver autonomously in fast-paced environments.
- Familiarity with different pricing and subscription models across Saa S and B2B markets, with a deep understanding of how Saa S metrics work and are correlated (NRR, churn, rule of 40, etc.)
- Comprehensive stakeholder management skills including the ability to influence senior leaders in your day-to-day interactions.
- High levels of curiosity, entrepreneurial mindset, and ability to cope with ambiguity to explore new opportunities, and ‘get it done’ attitude to constantly pursue these opportunities, even in situations where you will need to convince everyone else of why your idea is worth pursuing.
- Strong analytical skills and commercial acumen: comfortable creating compelling business cases.
- What’s In It For You
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
- Private Medical Insurance
- Critical Illness Cover
- Restricted Stock Units
About Us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews.
Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing.
We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection.
It’s at the heart of what we do.
Our culture keeps things fresh –– it’s built on the relationships we create.
We talk, we laugh, we collaborate and we respect each other.
We work across borders and cultures to be the universal symbol of trust in an ever-changing world.
With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real.
We’re a great bunch of humans, doing awesome stuff, without fuss or pretense.
A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of.
If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.
Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected.
Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ( ) quoting the role you wish to apply for.
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Director of Pricing Strategy in London employer: Trustpilot Italia
Trustpilot is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the fast-paced environment of a FTSE-250 company. Employees benefit from comprehensive professional development opportunities, a commitment to diversity and inclusion, and the chance to make a meaningful impact on the organisation's growth and success. Located in the UK, Trustpilot provides a supportive atmosphere where strategic HR partners can thrive and contribute to shaping the future of the business.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Pricing Strategy in London
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Trustpilot Italia!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Director of Pricing Strategy position at Trustpilot Italia via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Director of Pricing Strategy in London
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Trustpilot Italia.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Trustpilot Italia’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Trustpilot Italia
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Trustpilot Italia. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Trustpilot Italia. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Trustpilot Italia.
