At a Glance
- Tasks: Join our Integrations Squad to enhance customer feedback workflows with innovative software solutions.
- Company: Trustpilot, a leader in customer feedback technology with a focus on inclusivity.
- Benefits: Competitive salary, 25 days holiday, paid volunteering days, and extensive learning opportunities.
- Other info: Flexible working options and a vibrant team culture with regular social events.
- Why this job: Make a real impact by improving integrations for businesses of all sizes.
- Qualifications: Senior-level full-stack expertise with strong cloud and infrastructure knowledge.
The predicted salary is between 60000 - 80000 £ per year.
Join our Integrations Squad! The Integrations Squad's mission is to empower businesses of all sizes—from sole traders to global enterprises—to seamlessly incorporate Trustpilot into their customer feedback workflows. As a Senior Software Engineer, you will be instrumental in overseeing the health and evolution of 20+ distinct integrations (including Shopify, Salesforce, and HubSpot), improving scalability while optimising for future growth.
What You’ll Be Doing:
- Backend Stability & Scalability: Understand the existing technical landscape to plan, implement, and release new features with a focus on system reliability.
- Architectural Oversight: Architect solutions to handle the complexities of 20+ integrations while maintaining internal tools and documentation to improve team resilience and tech footprint.
- Adaptable Problem Solving: Troubleshoot existing software, resolve bugs across the full stack, and navigate a multifaceted technical environment with ease.
- Technical Leadership: Inspire and guide the organization with your knowledge of how to solve complex architectural challenges and untangle legacy systems.
- Best Practices & Infrastructure: Help lead the technical direction of the team through the adoption of engineering best practices, robust tooling, and Infrastructure as Code.
- Mentorship & Coaching: Mentor, coach, and support less experienced colleagues to help them grow.
- Strategic Collaboration: Collaborate closely with Engineering and Product leadership to align technical debt reduction with long-term business value.
Who You Are:
- Senior-level full-stack expertise: experience building full-stack applications with a deep focus on backend engineering on cloud services, system stability, and modern frontend tools like React, Next.js, and CSS Modules.
- A growth mindset for legacy systems: you are energized by a complex backlog and satisfied by driving platform-wide improvements and untangling legacy code.
- Strong cloud & infrastructure knowledge: proficiencies with AWS (Lambda, SQS, DynamoDB, ECS, SNS, CloudFormation), containerization, data, and infrastructure systems such as Docker, Terraform, PostgreSQL, and BigQuery.
- Customer-centric: a solution-oriented mindset dedicated to the customer experience, thriving in collaborative environments where you can establish clear ownership boundaries across enterprise platforms like Salesforce and Zuora.
- Supportive leadership: motivated to encourage yourself and others to constantly improve in a healthy, sustainable way.
- Team focus: understanding that maintenance-heavy work requires resilience and supporting every team member.
- Flexibility: a range of flexible working options to dedicate time to what matters.
Benefits:
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two paid volunteering days a year to give back to causes that matter.
- Rich learning and development opportunities via Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7 Employee Assistance Plan.
- Full access to Headspace for positive mental health.
- Paid parental leave.
- Season ticket loan and cycle-to-work scheme.
- Central office location with snacks and refreshments.
- Regular opportunities to connect and include company-wide celebrations, ERG activities, team socials.
- Access to over 4,000 deals and discounts on travel, electronics, fashion, fitness, cinema discounts, and more.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Software Engineer III (Senior) employer: Trustpilot, Inc.
Trustpilot is an exceptional employer that fosters a collaborative and inclusive work culture, empowering employees to thrive in their roles. With a strong focus on professional growth, the company offers rich learning opportunities through Trustpilot Academy, flexible working options, and a competitive benefits package that includes generous holiday allowances and wellness resources. Located centrally, Trustpilot encourages team connection through regular social events and celebrations, making it a rewarding place for Senior Software Engineers to contribute to impactful projects while enjoying a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III (Senior)
✨Tip Number 1
Network like a pro! Reach out to current employees at Trustpilot or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio or GitHub repository showcasing your best projects, especially those that align with the integrations you'll be working on. This is your chance to shine!
✨Tip Number 3
Ace the interview by practising common technical questions and scenarios related to backend stability and scalability. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Trustpilot team.
We think you need these skills to ace Software Engineer III (Senior)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of a Senior Software Engineer. Highlight your full-stack expertise and any relevant projects you've worked on, especially those involving integrations like Shopify or Salesforce.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about the role and how your background makes you a great fit for our Integrations Squad. Share specific examples of how you've tackled complex architectural challenges in the past.
Showcase Your Problem-Solving Skills:In your application, don't shy away from discussing how you've approached troubleshooting and resolving bugs. We love candidates who can demonstrate their adaptable problem-solving abilities in a multifaceted technical environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Trustpilot, Inc.
✨Know Your Integrations
Before the interview, dive deep into the integrations mentioned in the job description, like Shopify and Salesforce. Understand how they work and think about potential challenges you might face when integrating them with Trustpilot. This will show your genuine interest and expertise.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled complex architectural challenges or untangled legacy systems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to follow your thought process.
✨Demonstrate Your Leadership Style
As a senior engineer, you'll be expected to mentor and guide others. Think about your leadership style and prepare examples of how you've supported less experienced colleagues. Highlight any initiatives you've led that improved team performance or morale.
✨Align with Their Customer-Centric Approach
Trustpilot values a customer-centric mindset, so be ready to discuss how you've prioritised user experience in your previous projects. Share specific instances where your solutions directly benefited customers, showcasing your dedication to enhancing their experience.
