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- Tasks: Lead cross-functional teams to create innovative products that empower consumer decisions.
- Company: Join Trustpilot, a profitable FTSE-250 company revolutionising consumer trust through reviews.
- Benefits: Enjoy flexible working, competitive pay, 25+ days holiday, and wellness perks like Headspace access.
- Why this job: Be part of a vibrant culture focused on collaboration, innovation, and making a real impact.
- Qualifications: Experience in product management, agile methodologies, and strong communication skills are essential.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 48000 - 72000 £ per year.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
As a Senior Product Manager in the consumer decisions team, you will be at the heart of building experiences that help consumers make more confident and informed decisions with businesses they can trust on trustpilot.com and our iOS app.
Working in a cross functional product squad you will drive innovation and product evolution in a world where the technologies consumers are using to make decisions are changing faster than ever before.
What you'll be doing:
- Lead cross-functional agile teams, including remote members, through the entire product lifecycle.
- Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs.
- Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products.
- Prioritize new features and enhancements using robust product management frameworks.
- Conduct in-depth user research and leverage data insights to define problems and validate solutions.
- Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success.
- Communicate product strategy, status updates, and potential risks to executive leadership and internal teams.
- Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise.
- Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation.
We are looking for people with:
- Significant product management experience working within agile teams, with a proven history of delivering effective digital products.
- Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies
- Demonstrated experience working in cross-functional teams and leading through influence, not authority.
- Expertise in user research, A/B testing, and data analysis to guide decision-making and product development.
- Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement.
- Passion for emerging technologies such and their application in product innovation and user experience.
- Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision.
What's in it for you?
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
Still not sure
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
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Senior Product Manager (London) employer: Trustpilot, Inc.
Contact Detail:
Trustpilot, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager (London)
✨Tip Number 1
Familiarise yourself with Trustpilot's mission and values. Understanding their vision to become the universal symbol of trust will help you align your responses during interviews and discussions, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Highlight your experience in leading cross-functional teams. Be prepared to share specific examples of how you've successfully collaborated with designers, engineers, and data scientists to drive product innovation, as this is a key aspect of the role.
✨Tip Number 3
Demonstrate your expertise in user research and data analysis. Prepare to discuss how you've used insights from A/B testing and user feedback to inform product decisions, as this will resonate well with their focus on data-driven decision-making.
✨Tip Number 4
Showcase your passion for emerging technologies. Be ready to talk about how you've applied new tech trends in previous roles to enhance user experience, as Trustpilot values innovation and staying ahead in a rapidly changing landscape.
We think you need these skills to ace Senior Product Manager (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially within agile teams. Use specific examples that demonstrate your ability to lead cross-functional teams and deliver effective digital products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Trustpilot's mission and how your skills align with the role. Mention your experience with user research, data analysis, and your understanding of product management principles.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. For instance, discuss how you improved product performance through A/B testing or how you successfully led a project that enhanced user experience.
Prepare for Potential Questions: Anticipate questions related to your experience in leading teams and managing product lifecycles. Be ready to discuss how you prioritise features and make data-driven decisions, as these are key aspects of the role.
How to prepare for a job interview at Trustpilot, Inc.
✨Understand the Product Lifecycle
As a Senior Product Manager, it's crucial to demonstrate your understanding of the entire product lifecycle. Be prepared to discuss how you've led cross-functional teams through each stage, from discovery to execution, and how you align product goals with business objectives.
✨Showcase Your Data-Driven Decision Making
Trustpilot values data insights for guiding product development. Be ready to share examples of how you've used both quantitative and qualitative data to inform your decisions, validate solutions, and measure success in previous roles.
✨Highlight Collaboration Skills
Collaboration is key in this role. Prepare to discuss your experience working with diverse teams, including designers, engineers, and stakeholders. Emphasise how you've inspired and motivated teams to achieve their best performance while fostering a culture of innovation.
✨Prepare for User Research Discussions
User research is a significant part of the role. Be ready to talk about your experience conducting user research, A/B testing, and how these activities have influenced product features or enhancements. This will show your commitment to creating user-centric products.
