At a Glance
- Tasks: Design and develop custom Salesforce solutions to enhance Trustpilot's platform.
- Company: Join Trustpilot, a leading FTSE-250 company on a mission to build trust.
- Benefits: Flexible working, competitive salary, 25+ days holiday, and wellness support.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team driving innovation in the Salesforce ecosystem.
- Qualifications: 7+ years Salesforce development experience and strong collaboration skills.
The predicted salary is between 48000 - 72000 £ per year.
At Trustpilot, we’re on an incredible journey. We’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world’s largest independent consumer review platform, and while we’ve come a long way, there’s still so much exciting work to do. Come join us at the heart of trust!
We are seeking a Salesforce Specialist III with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department within the Technology organization. This role will be pivotal in working on large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.
The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.
What you’ll be doing:
- Salesforce Development & Architecture: Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs.
- Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance.
- Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting.
- Integrate Salesforce with internal and external systems using APIs and various integration patterns.
- Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy.
- Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization.
- Support incident management and processes directly within Salesforce through custom development and troubleshooting.
- Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions.
- Deploying change via CI/CD.
- Apply declarative change solutions to project delivery work.
- Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes.
- Maintain Trustpilot system auditing evidence and documentation.
- Provide mentoring & coaching to more junior Administrators for skills development.
- Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning.
Who you are:
- Technical Skills: Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued.
- 7+ years of hands‑on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud, demonstrating a proven track record of designing, deploying complex programmatic solutions.
- Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components).
- Experience with Agentforce is a strong plus.
- Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus.
- Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events.
- Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
- Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications.
- Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines.
Collaboration: Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.
Adaptability: A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. Ability to adapt to changing project requirements and priorities in a dynamic development environment.
Process Orientation: Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle-to-work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
Senior Salesforce Developer in London employer: Trustpilot, Inc.
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of Central London. With a hybrid work setup, competitive compensation, and a strong focus on employee development through our Trustpilot Academy, we empower our team to thrive while making a meaningful impact on customer success. Our commitment to inclusivity and well-being is reflected in our comprehensive benefits package, including generous holiday allowances, volunteering days, and access to wellness resources, ensuring that every Trustie feels valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Developer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Trustpilot on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio of Salesforce projects, share it during interviews. It’s a great way to demonstrate your expertise and passion for the role.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d tackle common Salesforce challenges and be ready to discuss your problem-solving process. This shows you’re not just a coder, but a strategic thinker too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Trustpilot team.
We think you need these skills to ace Senior Salesforce Developer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your Salesforce experience and how it aligns with the role at Trustpilot. We want to see how your skills can contribute to our mission of building trust!
Showcase Your Projects:Include specific examples of Salesforce projects you've worked on, especially those that demonstrate your ability to design and implement scalable solutions. This will help us understand your hands-on experience and problem-solving skills.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trustpilot, Inc.
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Apex, Visualforce, and Lightning Web Components. Be ready to discuss your past projects and how you've tackled complex challenges in Salesforce development.
✨Show Off Your Collaboration Skills
Trustpilot values teamwork, so be prepared to share examples of how you've worked with cross-functional teams. Highlight your communication skills and how you've mentored others in the past—this will show you're a great fit for their collaborative culture.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Practice explaining your thought process when solving problems or designing solutions. Being able to articulate your approach to system architecture and code quality will impress the interviewers.
✨Embrace the Company Culture
Familiarise yourself with Trustpilot's mission and values. Show enthusiasm for their vision of becoming the universal symbol of trust. Share how your personal values align with theirs, and don’t hesitate to express your excitement about contributing to their journey.
