At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way - but there's still an exciting journey ahead. Join us at the heart of trust.
We're looking for an experienced Senior Legal Counsel to join our Commercial Legal team on a 9-month fixed term contract. This is a pivotal role for a seasoned commercial lawyer who thrives on complex negotiations, strategic thinking, and driving legal innovation at scale. You'll be instrumental in supporting Trustpilot's continued growth, working with enterprise clients, strategic partners, and key stakeholders while helping to shape our legal frameworks for the future.
Sitting at the intersection of law, business strategy, and operational excellence, this role offers the opportunity to make a significant impact on how we contract and partner globally. You'll lead on high-value, complex commercial agreements, mentor junior team members, and drive initiatives that enhance our legal operations and commercial processes.
If you're a strategic thinker who can balance legal rigour with commercial pragmatism, enjoys tackling sophisticated legal challenges, and wants to help shape how a global platform scales its commercial relationships, we'd love to hear from you.
What you'll be doing:
- Lead complex commercial negotiations including enterprise customer agreements, strategic partnerships, and high-value supplier arrangements
- Drive legal strategy and innovation by developing scalable frameworks, templates, and processes that support business growth while managing risk effectively
- Act as senior advisor to commercial, partnership, procurement, and marketing teams, providing strategic legal guidance on business-critical initiatives
- Mentor and develop junior legal team members, fostering a collaborative and high-performing team environment
- Lead cross-functional projects including the development and enhancement of partnership programs, referral frameworks, and commercial product initiatives
- Champion legal technology and process improvement to deliver efficient, innovative solutions for contracting at scale
- Support business development by participating in key client meetings and submissions, RFP responses, and strategic partnership discussions
- Collaborate globally with Commercial Legal colleagues based in other regions, and our wider Trust, Legal and Privacy teams to ensure consistency and best practice across Trustpilot's international operations
Who you are:
- Qualified to practice law in England & Wales or Scotland
- 5-9 years of relevant post-qualified legal experience (PQE), with a strong background in commercial law gained in-house (preferably in the technology sector) or at a top-tier law firm serving technology clients
- Expertise in SaaS agreements, software licensing, data processing agreements (and related privacy compliance requirements), and complex technology transactions, including data licensing and strategic partnership relationships
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Senior Legal Counsel (9 month FTC) in London employer: Trustpilot, Inc.
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of Central London. With a hybrid work setup, competitive compensation, and a strong focus on employee development through our Trustpilot Academy, we empower our team to thrive while making a meaningful impact on customer success. Our commitment to inclusivity and well-being is reflected in our comprehensive benefits package, including generous holiday allowances, volunteering days, and access to wellness resources, ensuring that every Trustie feels valued and supported.
