At a Glance
- Tasks: Partner with leaders to shape people strategies and drive organisational performance.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Flexible working, competitive pay, 25+ days holiday, and rich learning opportunities.
- Other info: Diverse and inclusive workplace with great career growth potential.
- Why this job: Make a real impact by influencing culture and leadership in a dynamic environment.
- Qualifications: Experienced HR professional with strong strategic and relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement.
With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions. This role will predominately partner our Commercial function, partnering very closely with our VP of UK Commercial.
What you’ll be doing:
- Strategic Business Partnering
- Serve as a trusted advisor to senior functional leaders, supporting the alignment of people strategies with business goals.
- Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans.
- Provide coaching and support to leaders on team dynamics, engagement, performance, and change.
- Workforce Planning & Organisational Design
- Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities.
- Support organisational design activities, ensuring scalable and effective operating models.
- Use data and business insights to inform headcount planning, role definition, and structural adjustments.
- Leadership & Talent Development
- Partner with leaders to help level up their individual leadership capability and impact.
- Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies.
- Identify high-potential sales talent, support succession planning for key roles, and contribute to leadership development initiatives.
- Coach leaders to enhance their team leadership and talent management skills.
- Culture, Change & Engagement
- Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs.
- Lead or contribute to change initiatives that improve performance, inclusion, and team health.
- Help embed values-led leadership and foster a collaborative, high-performing culture.
- Data-Driven Insights
- Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making.
- Monitor functional health metrics and proactively address emerging issues or opportunities.
- Collaboration & Influence
- Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies.
- Contribute to the continuous improvement of people processes, policies, and programmes.
- Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change.
Who you are:
- You are an experienced HR professional with a strong track record of partnering with senior leaders to deliver high-impact people strategies.
- You combine strategic thinking with a pragmatic approach, operating comfortably across both big-picture initiatives and hands-on delivery.
- You have excellent relationship-building skills and the credibility to influence and challenge at senior levels.
- You are skilled at navigating ambiguity and solving complex problems with a data-informed mindset.
- You demonstrate strong business acumen and curiosity about how HR practices drive commercial outcomes, with a solid understanding of sales cycles, market dynamics, and customer acquisition strategies.
- You are passionate about leadership, culture, and enabling teams to perform at their best.
- You communicate clearly and with purpose, adapting your style to different audiences and contexts.
- You are collaborative by nature and thrive in environments where you partner across functions and regions to get things done.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two paid volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle-to-work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Senior Business Partner in London employer: Trustpilot, Inc.
At Trustpilot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions flexibility and inclusivity. Our commitment to employee growth is evident through rich learning opportunities, competitive benefits, and a supportive environment where diverse perspectives are valued. Join us in our central office, where collaboration thrives, and enjoy perks like paid volunteering days, wellness resources, and engaging team events that make every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Partner in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Business Partner role at Trustpilot. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching Trustpilot's culture and values. Think about how your experience aligns with their mission to become the universal symbol of trust. Show them you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've successfully partnered with senior leaders and driven people strategies. This will help you stand out and demonstrate your impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Trustpilot and being part of their exciting journey.
We think you need these skills to ace Senior Business Partner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Business Partner role. Highlight your experience in strategic business partnering and how it aligns with Trustpilot's vision of becoming the universal symbol of trust.
Showcase Your Relationship-Building Skills:Since this role is all about building strong relationships, share examples of how you've successfully partnered with senior leaders in the past. We want to see your ability to influence and challenge at high levels!
Be Data-Driven:Trustpilot values data-informed decision-making, so include any relevant metrics or insights from your previous roles. Show us how you've used data to drive people-related change and improve organisational performance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Trustpilot, Inc.
✨Know Your Business Inside Out
Before the interview, dive deep into Trustpilot's mission and values. Understand their journey as a high-growth FTSE-250 company and how the Senior Business Partner role aligns with their vision of becoming the universal symbol of trust. This knowledge will help you demonstrate your genuine interest and how you can contribute to their goals.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your experience in strategic business partnering. Be ready to discuss how you've aligned people strategies with business goals in previous roles. Use specific metrics or outcomes to illustrate your impact, especially in areas like workforce planning and organisational design.
✨Build Rapport with the Interviewers
Since this role involves strong relationship-building skills, practice engaging with your interviewers. Ask insightful questions about their current challenges and how they envision the Senior Business Partner contributing to their success. This will not only show your interest but also your ability to connect with senior leaders.
✨Be Data-Driven
Trustpilot values data-informed decision-making, so come prepared with examples of how you've used data to drive people-related change. Discuss any tools or methodologies you've employed to analyse employee feedback or workforce metrics, and how these insights led to actionable plans that improved performance and engagement.
