At a Glance
- Tasks: Lead global marketing campaigns and drive innovative strategies to enhance brand visibility.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Flexible working, competitive pay, 25 days holiday, and rich learning opportunities.
- Other info: Inclusive culture with diverse perspectives and excellent career growth potential.
- Why this job: Be at the forefront of transforming marketing while making a real impact.
- Qualifications: Experience in campaign management and strong project management skills required.
The predicted salary is between 50000 - 60000 £ per year.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
12-month FTC
Are you a master of co-ordination who thrives at the intersection of creativity and strategy? The way that marketing gets done is changing. We’re looking for an FTC Global Campaign Manager who can help us on our transformation journey to embrace agentic marketing. Over these 12 months, you’ll plug into complex and exciting projects that drive our marketing organisation, and entire business, forward. It’s a pivotal role for someone with a bold growth mindset and both a confidence and curiosity about best practice marketing operations.
Trustpilot’s Studio is looking for a Global Campaign Manager to lead the planning and delivery of high-impact marketing campaigns that reach millions. As a critical member of our Marketing team, you’ll drive alignment between brand, product, and commercial priorities, ensuring our message remains consistent across global markets. You’ll be the operational engine behind our most ambitious projects, turning high-level strategies into actionable results while helping us evolve how we work.
If you are motivated by creating structure that enables world‑class creativity, we want to hear from you.
What you’ll be doing:
- Lead end-to-end campaign execution by translating brand and product strategies into actionable project plans and deliverables.
- Investigate and make business cases for how AI models and tools can help us deliver excellent marketing.
- Drive global alignment by partnering with regional leads and channel owners to ensure consistent rollouts and messaging across all markets.
- Manage project lifecycles by scoping timelines, identifying risks, and proactively removing blockers to ensure on‑time, high‑quality delivery.
- Optimize Studio operations by refining planning frameworks and workflow systems to improve efficiency and resource allocation in collaboration with the Marketing Operations team.
- Maintain central visibility through a campaign calendar and reporting dashboard to track progress, assets, and key milestones aligned to Marketing Operations defined standards.
- Manage budget and external talent, tracking expenditures and overseeing relationships with freelancers or vendors as needed.
Who you are:
- Experienced campaign leader: You have a proven track record in campaign management or marketing operations, ideally within a global or SaaS organization.
- Strategic project manager: You are skilled at leading multi‑channel campaigns from initial planning through to post‑launch reporting.
- Collaborative communicator: You excel at managing cross‑functional teams and external partners, remaining calm and positive under pressure.
- Process‑oriented: You’re comfortable using tools like Jira, Google Sheets, Asana, or monday.com to create structure and drive operational excellence.
- Change‑agile: You bring a natural curiosity to your work and are keen to adapt your approach as our operating model and organizational processes evolve.
- Data‑informed: You have a strong understanding of creative workflows and are comfortable working with performance reporting dashboards.
- Versatile contributor: You are equally comfortable engaging in high‑level creative discussions as you are in detailed operational planning.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle‑to‑work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company‑wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast‑track your career with our tailored development programs designed to support growth at whatever stage of your career.
Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team.
Global Campaign Manager FTC employer: Trustpilot, Inc.
At Trustpilot, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong focus on employee growth, we offer rich learning opportunities through the Trustpilot Academy, flexible working options, and a competitive benefits package that includes generous holiday allowances and wellness initiatives. Join us to be part of a dynamic team where your contributions are valued, and you can thrive in a supportive environment dedicated to innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Global Campaign Manager FTC
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Trustpilot, Inc. and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Trustpilot, Inc. are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Trustpilot, Inc. on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Trustpilot, Inc.. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Global Campaign Manager FTC
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Trustpilot, Inc.. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Trustpilot, Inc.:Show us that you’ve done your homework! In your application, briefly mention what you admire about Trustpilot, Inc.’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Trustpilot, Inc.
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Trustpilot, Inc. will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Trustpilot, Inc., they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
