At a Glance
- Tasks: Join our Integrations Squad to enhance customer feedback workflows for businesses of all sizes.
- Company: Trustpilot, a leader in customer feedback solutions with a focus on inclusivity.
- Benefits: Competitive salary, 25 days holiday, paid volunteering days, and rich learning opportunities.
- Other info: Flexible working options and a vibrant company culture with regular team socials.
- Why this job: Make a real impact by improving integrations and mentoring future tech leaders.
- Qualifications: Senior-level full-stack expertise with strong cloud and infrastructure knowledge.
The predicted salary is between 60000 - 80000 £ per year.
Join our Integrations Squad! The Integrations Squad's mission is to empower businesses of all sizes—from sole traders to global enterprises—to seamlessly incorporate Trustpilot into their customer feedback workflows. As a Senior Software Engineer, you will be instrumental in overseeing the health and evolution of 20+ distinct integrations (including Shopify, Salesforce, and HubSpot), improving scalability while optimising for future growth.
What You’ll Be Doing:
- Backend Stability & Scalability: Understand the existing technical landscape to plan, implement, and release new features with a focus on system reliability.
- Architectural Oversight: Architect solutions to handle the complexities of 20+ integrations while maintaining internal tools and documentation to improve team resilience and tech footprint.
- Adaptable Problem Solving: Troubleshoot existing software, resolve bugs across the full stack, and navigate a multifaceted technical environment with ease.
- Technical Leadership: Inspire and guide the organization with your knowledge of how to solve complex architectural challenges and untangle legacy systems.
- Best Practices & Infrastructure: Help lead the technical direction of the team through the adoption of engineering best practices, robust tooling, and Infrastructure as Code.
- Mentorship & Coaching: Mentor, coach, and support less experienced colleagues to help them grow.
- Strategic Collaboration: Collaborate closely with Engineering and Product leadership to align technical debt reduction with long-term business value.
Who You Are:
- Senior-level full-stack expertise: experience building full-stack applications with a deep focus on backend engineering on cloud services, system stability, and modern frontend tools like React, Next.js, and CSS Modules.
- A growth mindset for legacy systems: you are energized by a complex backlog and satisfied by driving platform-wide improvements and untangling legacy code.
- Strong cloud & infrastructure knowledge: proficiencies with AWS (Lambda, SQS, DynamoDB, ECS, SNS, CloudFormation), containerization, data, and infrastructure systems such as Docker, Terraform, PostgreSQL, and BigQuery.
- Customer-centric: a solution-oriented mindset dedicated to the customer experience, thriving in collaborative environments where you can establish clear ownership boundaries across enterprise platforms like Salesforce and Zuora.
- Supportive leadership: motivated to encourage yourself and others to constantly improve in a healthy, sustainable way.
- Team focus: understanding that maintenance-heavy work requires resilience and supporting every team member.
- Flexibility: a range of flexible working options to dedicate time to what matters.
Benefits:
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two paid volunteering days a year to give back to causes that matter.
- Rich learning and development opportunities via Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7 Employee Assistance Plan.
- Full access to Headspace for positive mental health.
- Paid parental leave.
- Season ticket loan and cycle-to-work scheme.
- Central office location with snacks and refreshments.
- Regular opportunities to connect and include company-wide celebrations, ERG activities, team socials.
- Access to over 4,000 deals and discounts on travel, electronics, fashion, fitness, cinema discounts, and more.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Software Engineer III (Senior) in Edinburgh employer: Trustpilot, Inc.
Trustpilot is an exceptional employer that fosters a collaborative and inclusive work culture, empowering employees to thrive in their roles. With a strong focus on professional growth through rich learning opportunities and mentorship, the company offers a competitive compensation package alongside generous benefits such as flexible working options, paid volunteering days, and access to wellness resources. Located centrally, Trustpilot not only prioritises employee well-being but also encourages team connection through regular social events and celebrations, making it a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III (Senior) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to software engineering. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your projects! Bring along examples of your work that highlight your skills in backend stability, scalability, and problem-solving. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Software Engineer III (Senior) in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Software Engineer III role. Highlight your experience with backend engineering, cloud services, and any relevant integrations you've worked on. We want to see how your skills align with our mission!
Showcase Your Problem-Solving Skills:In your application, share examples of how you've tackled complex architectural challenges or untangled legacy systems. We love seeing candidates who can adapt and solve problems, so let us know how you’ve made a difference in your previous roles.
Highlight Your Leadership Experience:As a senior engineer, we’re looking for someone who can inspire and mentor others. Include any experiences where you've led projects or coached team members. This will show us that you're not just technically skilled but also a supportive leader.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Trustpilot, Inc.
✨Know Your Integrations
Before the interview, dive deep into the integrations mentioned in the job description, like Shopify, Salesforce, and HubSpot. Understand how they work and think about potential improvements or challenges you might face while integrating them with Trustpilot.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled complex architectural challenges in the past. Highlight your experience with legacy systems and how you've successfully navigated them to improve system stability and scalability.
✨Demonstrate Technical Leadership
Think about times when you've mentored or coached less experienced colleagues. Share these experiences during the interview to illustrate your supportive leadership style and how you can inspire others within the team.
✨Align with Their Customer-Centric Approach
Emphasise your solution-oriented mindset and how it aligns with Trustpilot's focus on customer experience. Be ready to discuss how you've collaborated with cross-functional teams to deliver value and improve customer feedback workflows.
