At a Glance
- Tasks: Lead global partnerships and drive operational excellence in a dynamic tech environment.
- Company: Join Trustonic, a leader in secure smartphone technology promoting economic inclusion.
- Benefits: Competitive salary, flexible working, unlimited holiday, and private medical insurance.
- Other info: Collaborative culture with opportunities for growth and development.
- Why this job: Make a real impact on global access to devices and digital finance.
- Qualifications: Strong organisational skills and experience in programme management or operations.
The predicted salary is between 36000 - 44000 £ per year.
Who we are...
At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology.
We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth.
We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.
Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet.
We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone.
If you want to go far, go together’.
We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.
Job Description
A bit about the team and what you'll deliver...
We are looking for a highly organised and collaborative Senior Partnership Operations Lead to take ownership of the operational delivery of our global OEM partnerships and Device Lock Controller (DLC) programme.
Note: This is a fixed-term contract to cover a 6-month secondment into a brand new permanent role within our wider operations team.
There is the potential for this position to become permanent.
- Leading OEM & DLC Operations: Oversee the day‑to‑day operational delivery of OEM partnerships and the DLC programme, ensuring activities remain on track and aligned across multiple stakeholders.
- Managing the Google Relationship: Own the operational relationship with Google, managing DLC prioritisation, approvals, launch planning and delivery timelines.
- Driving
- Operational
Excellence: Define, implement and continuously improve OEM operational processes, creating clear ownership, governance and accountability across internal teams and external partners.
- Coordinating Cross-Functional
Delivery: Bring together Business Development, Product, Delivery and regional teams to ensure OEM onboarding and launches are delivered successfully and on schedule.
- Tracking Performance & Governance: Build and maintain reporting dashboards and a single source of truth for programme status, milestones, risks and actions.
- Removing Delivery Blockers: Proactively identify operational, technical, commercial or regional issues and work across teams to resolve them quickly.
- Supporting Commercial Success: Provide operational insights and programme data to support commercial discussions, planning and negotiations.
- Continuous Improvement: Drive process and tooling enhancements that simplify delivery, improve efficiency and enable regional teams to execute successfully.
Who You Are...
- highly organised with exceptional attention to detail
- an excellent communicator who can simplify complex topics for a wide range of stakeholders
- comfortable coordinating multiple projects and priorities simultaneously
- confident influencing and driving delivery across teams without direct authority
- proactive, solutions-focused and calm under pressure
- collaborative and enjoy working across international teams and cultures
- analytical, using data and reporting to make informed decisions
- adaptable and thrive in a fast‑paced, evolving technology environment
- someone who takes ownership, follows through on commitments and continuously looks for ways to improve how things are done
What Makes You, You...
Skills
- Excellent stakeholder management and relationship‑building skills
- Strong programme and operational coordination capabilities
- Clear written and verbal communication skills
- Strong organisational and planning skills with excellent attention to detail
- Ability to manage multiple workstreams and priorities simultaneously
- Data-driven approach to reporting, tracking and performance management
- Strong problem-solving skills with the ability to identify and remove delivery blockers
- Experience using collaboration and project management tools such as Wrike and Microsoft Office
Experience
- Experience working within OEM partnerships, telecommunications or the mobile device ecosystem
- Background in programme management, operations or delivery-focused roles
- Experience coordinating complex cross-functional initiatives across commercial and technical teams
- Experience working with large global organisations, such as OEMs or Google, is highly desirable
- Experience supporting product launches, onboarding or operational delivery programmes
- Exposure to Device Lock Controller (DLC) or device locking programmes would be advantageous but is not essential
- Knowledge
- Understanding of how OEM partnerships operate within the mobile ecosystem
- Awareness of device locking technologies and mobile security solutions
- Familiarity with structured delivery methodologies such as Agile or PRINCE2
- Fluent English; additional languages such as Chinese or Spanish would be beneficial but are not essential.
- Additional Information
What we can provide you in return for your investment...
- Competitive Compensation
- A base salary that reflects your expertise and impact.
- Bonus scheme to share in our success.
- Financial security & wellbeing
- Immediate participation in our pension scheme.
- Private medical insurance for you and your family from day one.
- Income protection and life insurance for peace of mind.
- Flexibility & work-life balance
- Hybrid working arrangements to support your lifestyle.
- An open holiday policy with no upper limit—take the time you need, when you need it.
- Support for volunteering and causes that matter to you.
- Growth & development
- Opportunities for professional development and career progression.
- Exposure and interaction with global teams.
- Inclusive, supportive culture
- A commitment to diversity, equity, and inclusion.
- A collaborative environment where your voice is valued and your wellbeing is prioritised.
- Impact & purpose
- The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.
Trustonic is an equal opportunity employer.
We do not discriminate on any grounds.
We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.
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Senior Partnership Operations Lead - 6 month fixed term contract in Reading employer: Trustonic
Trustonic is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to thrive in a dynamic cybersecurity SaaS environment. With opportunities for professional growth, competitive benefits including remote working, a robust pension scheme, and private medical insurance, Trustonic prioritises employee well-being and development, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Partnership Operations Lead - 6 month fixed term contract in Reading
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Trustonic. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Trustonic.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Trustonic.
We think you need these skills to ace Senior Partnership Operations Lead - 6 month fixed term contract in Reading
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Trustonic and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Trustonic
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Trustonic will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Trustonic.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Trustonic.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Trustonic. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
