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For Companies At a Glance
- Tasks: Drive sales operations, optimise processes, and support revenue growth across the organisation.
- Company: Dynamic company focused on innovation and collaboration in sales.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Why this job: Be a key player in transforming sales operations and driving impactful change.
- Qualifications: Experience in sales operations and strong collaboration skills required.
- Other info: Join a fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 48000 - 72000 £ per year.
The Sales Operations Manager enables revenue growth, operational excellence, and sales effectiveness across the organisation. This role owns core BAU sales operations, supports MergeCo integration, and contributes to ongoing sales transformation. The position partners closely with Sales Leadership, GTM teams, Finance, Marketing, Delivery, and central programme teams to ensure scalable, data-driven, and well-governed sales operations.
Key Responsibilities
- Business-as-Usual Sales Operations
- Own and optimise the cadence of sales forums, including forecasting reviews, pipeline deep-dives, and sales check-ins.
- Establish clear charters, templates, and follow-through to ensure consistent execution and accountability.
- Design, implement, and track monthly and quarterly sales incentives.
- Manage Focus Days, partner points, and SPIFFs aligned to revenue priorities and desired behaviours.
- Partner with Delivery and Order Management to improve and scale sales processes and workflows.
- Collaborate with Marketing, Finance, and other teams to ensure aligned end-to-end revenue processes.
- Provide management information on resource availability and utilisation to sales teams.
- Embed standardised frameworks, ways of working, and collateral aligned to MEDDPICC and other methodologies.
- Create and maintain sales documentation, templates, trackers, and reports.
- Own a centralised repository for sales collateral, SOPs, and enablement materials.
- Prepare and manage forecasting cycle materials and calculations.
- Facilitate accurate forecasting and support fortnightly forecast reviews with leadership.
- Enable strong deal and pipeline management through reporting, coaching, and insights.
- Ensure compliance with pricing, margin, and commercial governance frameworks.
- Maintain high standards of CRM data quality, process adherence, and reporting integrity.
- Manage and optimise sales systems and dashboards, including HubSpot and Tussell, across GTM functions.
- Drive CRM integration requirements (interim and end-state), including migration, data governance, and training.
- Align and embed MergeCo forecasting methodologies and GTM reporting, including Power BI.
- Oversee account overlap resolution, reallocation, and account cycling to maximise gross profit and coverage.
- Contribute to GTM Target Operating Model design, including sales operations processes, SOPs, and playbooks.
- Manage interdependencies, risks, and escalations in partnership with the Integration Management Office (IMO).
- Maintain workstream plans and drive day-to-day delivery against the integration roadmap.
- Act as a bridge between sales SMEs and the central programme team.
- Support revenue strategy through forecasting, cadence, and performance insights.
- Embed and report on Sales KPIs across people, pipeline, performance, and customer dimensions.
- Support stabilisation of the FY26 sales engine structure and GTM roles.
- Evolve reporting from static dashboards to actionable insights and advanced analytics.
- Champion adoption of AI-enabled tools to improve forecasting and pipeline visibility.
- Support development of unified pitch and storytelling frameworks aligned to sales propositions and FY26 priorities.
- Lead and support change initiatives to drive adoption of new processes and ways of working.
- Maintain and evolve sales playbooks aligned to MEDDPICC and best practice.
- Refresh and deliver the Sales Jumpstart onboarding programme with L&D and Sales Leadership.
- Support onboarding across new business roles and drive continuous improvement through targeted development initiatives.
Sales Operations Manager in Stoke-on-Trent employer: Trustmarque
Contact Detail:
Trustmarque Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can contribute to their sales operations and transformation goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales Operations Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Manager role. Highlight relevant experience and skills that align with the job description, especially around sales processes and cross-functional partnering.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven sales effectiveness or managed operational excellence in previous positions.
Showcase Your Data Skills: Since this role involves a lot of data management and reporting, be sure to showcase your experience with CRM systems and data analytics tools. Mention any specific tools you've used, like HubSpot or Power BI, to demonstrate your technical prowess.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Trustmarque
✨Know Your Sales Operations Inside Out
Make sure you understand the core responsibilities of a Sales Operations Manager. Familiarise yourself with sales cadence, governance, and how to optimise sales processes. Being able to discuss specific examples of how you've improved sales operations in the past will really impress.
✨Showcase Your Cross-Functional Collaboration Skills
This role requires working closely with various teams like Finance, Marketing, and Delivery. Prepare examples of how you've successfully partnered with different departments to achieve common goals. Highlight your ability to communicate effectively and manage interdependencies.
✨Be Data-Driven
Since this position involves a lot of data management and reporting, come prepared to discuss your experience with CRM systems and data analytics tools. Mention any specific tools you've used, like HubSpot or Power BI, and how you've leveraged data to drive sales performance.
✨Prepare for Change Management Questions
Given the focus on sales transformation and change initiatives, be ready to talk about your experience leading change. Think of examples where you've implemented new processes or frameworks and how you supported your team through those transitions.