At a Glance
- Tasks: Drive sales operations, optimise processes, and support revenue growth across the organisation.
- Company: Dynamic company focused on innovation and collaboration in sales.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Join a fast-paced environment with excellent career advancement opportunities.
- Why this job: Be a key player in transforming sales operations and driving impactful change.
- Qualifications: Experience in sales operations and strong collaboration skills required.
The predicted salary is between 48000 - 72000 £ per year.
The Sales Operations Manager enables revenue growth, operational excellence, and sales effectiveness across the organisation. This role owns core BAU sales operations, supports MergeCo integration, and contributes to ongoing sales transformation. The position partners closely with Sales Leadership, GTM teams, Finance, Marketing, Delivery, and central programme teams to ensure scalable, data-driven, and well-governed sales operations.
Key Responsibilities
- Business-as-Usual Sales Operations
- Sales Cadence & Governance: Own and optimise the cadence of sales forums, including forecasting reviews, pipeline deep-dives, and sales check-ins. Establish clear charters, templates, and follow-through to ensure consistent execution and accountability.
- Incentives Management: Design, implement, and track monthly and quarterly sales incentives. Manage Focus Days, partner points, and SPIFFs aligned to revenue priorities and desired behaviours.
- Sales Process & Cross-Functional Partnering: Partner with Delivery and Order Management to improve and scale sales processes and workflows. Collaborate with Marketing, Finance, and other teams to ensure aligned end-to-end revenue processes. Provide management information on resource availability and utilisation to sales teams.
- Operational Sales Enablement: Embed standardised frameworks, ways of working, and collateral aligned to MEDDPICC and other methodologies. Create and maintain sales documentation, templates, trackers, and reports. Own a centralised repository for sales collateral, SOPs, and enablement materials.
- Sales Forecasting & Pipeline Management: Prepare and manage forecasting cycle materials and calculations. Facilitate accurate forecasting and support fortnightly forecast reviews with leadership. Enable strong deal and pipeline management through reporting, coaching, and insights. Ensure compliance with pricing, margin, and commercial governance frameworks.
- Data Hygiene, Systems & Tools: Maintain high standards of CRM data quality, process adherence, and reporting integrity. Manage and optimise sales systems and dashboards, including HubSpot and Tussell, across GTM functions.
- CRM & Reporting Alignment: Drive CRM integration requirements (interim and end-state), including migration, data governance, and training. Align and embed MergeCo forecasting methodologies and GTM reporting, including Power BI.
- Strategic Sales Planning & Insights: Support revenue strategy through forecasting, cadence, and performance insights. Embed and report on Sales KPIs across people, pipeline, performance, and customer dimensions. Support stabilisation of the FY26 sales engine structure and GTM roles.
- Data, Analytics & Enablement: Evolve reporting from static dashboards to actionable insights and advanced analytics. Champion adoption of AI-enabled tools to improve forecasting and pipeline visibility. Support development of unified pitch and storytelling frameworks aligned to sales propositions and FY26 priorities.
- Change, Learning & Development: Lead and support change initiatives to drive adoption of new processes and ways of working. Maintain and evolve sales playbooks aligned to MEDDPICC and best practice. Refresh and deliver the Sales Jumpstart onboarding programme with L&D and Sales Leadership. Support onboarding across new business roles and drive continuous improvement through targeted development initiatives.
Sales Operations Manager employer: Trustmarque
As a Sales Operations Manager at our company, you will thrive in a dynamic and collaborative environment that prioritises operational excellence and revenue growth. We offer a supportive work culture that encourages professional development through continuous learning opportunities and innovative projects, all while being part of a team that values data-driven decision-making and cross-functional collaboration. Located in a vibrant area, our organisation provides unique advantages such as flexible working arrangements and a commitment to employee well-being, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can contribute to their sales operations and transformation goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative to connect directly with us. It shows you're serious about joining the team!
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operations Manager role. Highlight relevant experience and skills that align with the job description, especially around sales processes and operational excellence.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your ability to drive revenue growth and collaborate with cross-functional teams.
Showcase Your Data Skills:Since data-driven decision-making is key in this role, make sure to highlight any experience you have with CRM systems, data analysis, and reporting tools. We want to see how you can maintain high standards of data quality!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Trustmarque
✨Know Your Sales Operations Inside Out
Make sure you understand the core responsibilities of a Sales Operations Manager. Familiarise yourself with sales cadence, governance, and how to optimise sales processes. Being able to discuss specific examples of how you've improved sales operations in the past will really impress.
✨Prepare for Cross-Functional Collaboration Questions
This role involves working closely with various teams like Finance, Marketing, and Delivery. Think of examples where you've successfully partnered with different departments to achieve a common goal. Be ready to explain your approach to collaboration and how you handle challenges.
✨Showcase Your Data Skills
Since data hygiene and analytics are crucial for this position, be prepared to discuss your experience with CRM systems and reporting tools. Highlight any specific tools you've used, like HubSpot or Power BI, and how you've leveraged data to drive sales performance.
✨Demonstrate Your Change Management Experience
The role requires leading change initiatives, so think about times when you've implemented new processes or frameworks. Be ready to share how you managed resistance and ensured successful adoption among team members.
