Major Accounts Executive Job Summary Are you passionate about delivering exceptional customer service and building lasting relationships with key clients? As a Major Accounts Executive at Trustmarque, you will play a pivotal role in nurturing our most valued customer partnerships. You will be responsible for managing a portfolio of strategic accounts, ensuring their needs are consistently met and fostering relationships that drive mutual success. What you’ll be doing: Assisting the Client Manager/ Client Director in maintaining data to 100% accuracy in the CRM system, Power BI and HubSpot systems. Developing and maintaining strong relationships with clients, key stakeholders, suppliers and vendors, working with and through the appropriate Client Manager/Client Director. Identifying & proactively maximising opportunities for sales growth by maintaining regular contact with clients and prospects. Including possible face to face with visits to customer site. Managing and maximising renewals to maintain growth. Source hardware and software quotations from our preferred supplier base, taking into consideration cost price, stock and commercials. Managing existing customer bids and arranging road map sessions for the customers. Raising customer facing quotations, identifying savings, special bids, and Deal reg opportunities. Proactively monitor back-order work with operations to ensure delivery and communicate these with customer and team. Working closely in managing pipeline and forecast with the key Client Director. You\'ll also: Be working collaboratively with other departments within Business Enablement to resolve any customer queries/issues. Have the opportunity to identify process improvements in processes and driving efficiencies, savings and value to Business Enablement, Sales and our customers. Have the opportunity to engage in training and upskilling yourself by utilising our online learning platform, Udemy. Here\'s what we\'re looking for: Excellent communication skills, with proven experience in customer service/centric, account management in the IT channel/reseller space. The ability to work under pressure in a fast past environment, with excellent time management skills and the ability to manage workload effectively. Reseller experience, ideally with a hardware background. Understanding of basic quote to order process flow. Ability to build and maintain strong relationships. Excellent organisational skills and solutions-oriented mindset. Detail-oriented and problem-solving skills. Bonus points: Experience using a CRM or an E-Commerce tool. Working from a shared mailbox and mailbox management. You will live and breathe our values - commitment, collaboration, inclusion, innovation, and inspiration. Join us and make Trustmarque the place where everyone feels like they belong and thrive. Benefits We offer competitive pay, 25 days holiday (rising to 27), 2 volunteering days, 1 personal day, plus bank holidays. We also provide a substantial benefits package which includes a company-matched pension, life assurance, enhanced parental leave policies, the option to buy extra leave, a cycle2work scheme and more. About Trustmarque Delivering the value of technology… Technology changes everything. That’s why for over three decades, Trustmarque has been a trusted partner to customers and technology vendors. Our trusted advice and technical know-how, helps our customers to acquire and adopt innovative technology to deliver real-life impact. We are part of the Trustmarque Group, including Livingstone Technologies. To learn more about the business, our services and what it is like to work with us please look at https://www.trustmarque.com/about-us/ Trustmarque is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the customers and end-users we serve, creating a culture of belonging and providing an equal employment opportunity regardless of race, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, marital status, pregnancy or related condition, expecting or parents-to-be, consistent with legal requirements or any other basis protected by law. #J-18808-Ljbffr
Contact Details:
Trustmarque Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Major Accounts Executive in London
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Trustmarque Solutions Ltd as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Trustmarque Solutions Ltd and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Trustmarque Solutions Ltd’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Trustmarque Solutions Ltd, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Trustmarque Solutions Ltd, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Trustmarque Solutions Ltd.
How to prepare for a job interview at Trustmarque Solutions Ltd
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Trustmarque Solutions Ltd offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Trustmarque Solutions Ltd but also helps you get a feel for whether you’d thrive in that environment.
