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- Tasks: Lead and transform operations at TrustMark, ensuring high standards and effective business activities.
- Company: TrustMark is the UK Government Endorsed Quality Scheme for home improvement services.
- Benefits: Join a pivotal role with opportunities for growth and impact in energy efficiency.
- Why this job: Make a real difference in industry standards while working in a supportive, strategic environment.
- Qualifications: Seeking candidates with strong leadership, influencing skills, and a strategic mindset.
- Other info: This role is crucial for driving change and enhancing consumer protection.
The predicted salary is between 72000 - 108000 £ per year.
TrustMark is the Government Endorsed Quality Scheme that covers work a consumer chooses to have carried out in or around their home. When a consumer chooses a TrustMark Registered Business, they are engaging a business that has been thoroughly vetted to meet required standards, and has made a significant commitment to good customer service, technical competence, and trading practices. TrustMark is the only UK Government Endorsed Quality Scheme for work carried out in and around the home, and as part of our commitments to Net Zero, we provide a key service towards the delivery of quality work in the energy efficiency and low carbon areas.
We are now looking for an outstanding and skilled Chief Operating Officer at a pivotal time for TrustMark with significant opportunities ahead. Candidates will provide clear and strategic leadership to the organisation, as part of a senior team, and will run operations and business activities effectively on a day-to-day basis. You will contribute to the next phase of the organisation’s impact and identify and implement critical areas of change and transformation to enable this growth.
Wherever you are now, this is a substantial appointment for a candidate with presence and a positive personal impact. You will be someone who has well-prioritised, standard-setting approaches to delivery, with highly developed influencing skills, sharp attention to detail and the capacity to handle competing priorities, in breadth and volume. You will drive transformation and thrive in it, with both a strategic and tactical mindset and bring stature, maturity and sound judgement.
This is a significant opportunity to deliver the next phase of growth at TrustMark. If you believe you have the skills, qualities and attributes, this is an unrivalled chance to help drive up industry standards and protect consumers.
To find out more and apply please visit:
Closing date: Friday 3rd January 2025
Chief Operating Officer employer: Trustmark
Contact Detail:
Trustmark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer
✨Tip Number 1
Familiarize yourself with TrustMark's mission and values. Understanding our commitment to quality and customer service will help you align your leadership style with our organizational goals.
✨Tip Number 2
Highlight your experience in driving transformation within organizations. Be prepared to discuss specific examples where you've successfully implemented change and improved operational efficiency.
✨Tip Number 3
Demonstrate your strategic thinking skills by preparing insights on industry trends, especially in energy efficiency and low carbon areas. This will show your ability to contribute to our growth and impact.
✨Tip Number 4
Network with professionals in the industry and seek out connections who can provide insights into TrustMark's operations. Building relationships can give you an edge in understanding our culture and expectations.
We think you need these skills to ace Chief Operating Officer
Some tips for your application 🫡
Understand TrustMark's Mission: Familiarize yourself with TrustMark's role as a Government Endorsed Quality Scheme. Highlight your understanding of their commitment to quality, customer service, and energy efficiency in your application.
Showcase Leadership Experience: Emphasize your previous leadership roles and how they align with the responsibilities of a Chief Operating Officer. Provide specific examples of how you've driven transformation and managed operations effectively.
Detail Your Strategic Mindset: Illustrate your strategic thinking abilities by discussing past experiences where you identified critical areas for change and successfully implemented them. This will demonstrate your capacity to contribute to TrustMark's growth.
Tailor Your Application: Customize your CV and cover letter to reflect the skills and attributes mentioned in the job description. Use keywords from the posting to ensure your application resonates with the hiring team.
How to prepare for a job interview at Trustmark
✨Showcase Your Strategic Vision
As a Chief Operating Officer, it's crucial to demonstrate your ability to think strategically. Prepare to discuss your vision for TrustMark and how you plan to drive transformation while aligning with the organization's goals.
✨Highlight Your Leadership Experience
Be ready to share specific examples of your leadership style and how you've successfully led teams through change. TrustMark is looking for someone who can provide clear and strategic leadership, so emphasize your past experiences in similar roles.
✨Demonstrate Your Attention to Detail
Given the importance of standards and quality in this role, be prepared to discuss how you ensure high-quality outcomes in your work. Share examples that showcase your sharp attention to detail and your ability to manage competing priorities effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about potential challenges TrustMark might face and how you would address them, demonstrating your tactical mindset and sound judgment.
