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- Tasks: Lead operations and drive transformation at TrustMark, ensuring high standards in customer service.
- Company: TrustMark is the UK Government Endorsed Quality Scheme for home improvement services.
- Benefits: Join a pivotal role with opportunities for growth and impact in energy efficiency.
- Why this job: Be part of a mission to elevate industry standards and protect consumers while making a difference.
- Qualifications: Seeking candidates with strong leadership, influencing skills, and a strategic mindset.
- Other info: Apply by January 3rd, 2025, for this significant opportunity.
The predicted salary is between 72000 - 108000 £ per year.
TrustMark is the Government Endorsed Quality Scheme that covers work a consumer chooses to have carried out in or around their home. When a consumer chooses a TrustMark Registered Business, they are engaging a business that has been thoroughly vetted to meet required standards, and has made a significant commitment to good customer service, technical competence, and trading practices. TrustMark is the only UK Government Endorsed Quality Scheme for work carried out in and around the home, and as part of our commitments to Net Zero, we provide a key service towards the delivery of quality work in the energy efficiency and low carbon areas. We are now looking for an outstanding and skilled Chief Operating Officer at a pivotal time for TrustMark with significant opportunities ahead. Candidates will provide clear and strategic leadership to the organisation, as part of a senior team, and will run operations and business activities effectively on a day-to-day basis. You will contribute to the next phase of the organisation’s impact and identify and implement critical areas of change and transformation to enable this growth. Wherever you are now, this is a substantial appointment for a candidate with presence and a positive personal impact. You will be someone who has well-prioritised, standard-setting approaches to delivery, with highly developed influencing skills, sharp attention to detail and the capacity to handle competing priorities, in breadth and volume. You will drive transformation and thrive in it, with both a strategic and tactical mindset and bring stature, maturity and sound judgement. This is a significant opportunity to deliver the next phase of growth at TrustMark. If you believe you have the skills, qualities and attributes, this is an unrivalled chance to help drive up industry standards and protect consumers. To find out more and apply please visit: https://starfishsearch.com/jobs/trustmark-coo/ Closing date: Friday 3 rd January 2025
Chief Operating Officer employer: Trustmark
Contact Detail:
Trustmark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer
✨Tip Number 1
Familiarize yourself with TrustMark's mission and values. Understanding our commitment to quality and customer service will help you align your leadership style with our organizational goals.
✨Tip Number 2
Highlight your experience in driving transformation within organizations. Be prepared to discuss specific examples where you've successfully implemented change and improved operational efficiency.
✨Tip Number 3
Demonstrate your strategic thinking skills by preparing insights on the current trends in energy efficiency and low carbon initiatives. Show us how you can contribute to our growth in these areas.
✨Tip Number 4
Network with industry professionals and engage in discussions about best practices in customer service and operational excellence. This will not only enhance your knowledge but also showcase your commitment to the role.
We think you need these skills to ace Chief Operating Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and expectations of the Chief Operating Officer position at TrustMark. Familiarize yourself with their mission, values, and the specific challenges they face in the energy efficiency and low carbon sectors.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the strategic leadership and operational management required for this role. Emphasize your achievements in driving transformation and improving business processes.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your understanding of TrustMark's goals and how you can contribute to their mission. Use specific examples from your past experiences to illustrate your leadership style and impact.
Highlight Relevant Skills: Make sure to showcase your influencing skills, attention to detail, and ability to manage competing priorities. These are crucial for the COO role, so provide concrete examples of how you've successfully navigated similar challenges in your previous positions.
How to prepare for a job interview at Trustmark
✨Understand TrustMark's Mission
Before the interview, make sure you have a solid understanding of TrustMark's mission and values. Familiarize yourself with their commitment to quality and customer service, especially in the context of energy efficiency and low carbon initiatives.
✨Demonstrate Strategic Leadership
Be prepared to discuss your experience in providing strategic leadership. Highlight specific examples where you've successfully led transformation initiatives or improved operational efficiency in previous roles.
✨Showcase Your Influencing Skills
TrustMark is looking for someone with strong influencing skills. Prepare to share instances where you've effectively influenced stakeholders or driven change within an organization, emphasizing your ability to handle competing priorities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making process. Think about how you would approach challenges related to operational management and industry standards, and be ready to articulate your thought process.
