At a Glance
- Tasks: Lead TrustMark through transformation, driving growth and consumer protection.
- Company: Join a purpose-driven national organisation making a real impact.
- Benefits: Executive benefits package, discretionary bonus, and car allowance.
- Other info: Opportunity to create a lasting legacy in a high-profile role.
- Why this job: Shape the future of trust and quality in the built environment.
- Qualifications: Proven executive leadership experience and strong stakeholder management skills.
The predicted salary is between 100000 - 150000 £ per year.
Lead Trust Mark Through a Critical Next Chapter
Strategic Leadership | Commercial Resilience | Transformation | Stakeholder Confidence | Entrepreneurial & Commercially Astute
Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence?
Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact?
Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public‑interest objectives with commercial sustainability?
Trust Mark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus.
This high‑profile role calls for a commercially astute, credible and resilient leader who can balance public‑interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders.
The Role at a Glance
- Role: Chief Executive Officer
- Location: Basingstoke - regular office presence required
- Benefits: Executive Benefits Package, discretionary bonus and car allowance
- Reporting to: Board of Directors
- Direct Reports: 3
- Sector: Quality Assurance | Consumer Protection | Home Improvement | Retrofit | Built Environment
- Organisation: National Not‑For‑Profit Distribution Organisation
- Culture: Purpose‑Driven | Collaborative | Commercially Minded | Forward Thinking | Transformational
Your Background / Skills
- Executive Leadership
- Strategic Planning
- Commercial Growth
- Business Transformation
- Digital Transformation
- Stakeholder Engagement
- Government Relations
- Public and Private Sector Partnership Building
- Organisational Development
- Financial Sustainability
- Governance
- Consumer Protection
- Trades
- Utilities
- Built & Construction
- Energy
- About Trust Mark
Trust Mark is the only UK Government‑endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low‑carbon measures and most things in-between.
As a not‑for‑profit organisation, Trust Mark exists to drive quality, confidence and consumer protection across the industry while supporting the long‑term development of a safer, more sustainable built environment.
Operating at the intersection of government, industry and consumers, Trust Mark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors.
As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, Trust Mark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner.
We are now seeking a visionary, commercially minded and people‑focused CEO to lead Trust Mark forward, ensuring the organisation continues to deliver on its public‑interest mission while building a resilient and financially sustainable future.
The Opportunity
Reporting to the Board, the CEO will lead Trust Mark through its next challenging transformation and allow the individual to build and develop an exciting future for Trust Mark.
This is a high‑profile leadership role requiring a commercially minded and purpose‑driven executive who can navigate complex stakeholder environments, drive organisational change and build long‑term sustainability.
As Trust Mark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth.
It is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening Trust Mark's impact across the sector.
What You’ll Be Responsible For
- Strategic Leadership and Direction
- You will lead Trust Mark’s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future.
- Commercial Growth and Financial Sustainability
- You will drive the commercial agenda, strengthening Trust Mark’s financial position while protecting its purpose and credibility.
- Executive Leadership and Culture
- You will bring visible, energising leadership to the organisation, creating momentum and confidence through change.
- Governance, Board Engagement and Risk
- You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement.
- External Leadership and Stakeholder Influence
- You will act as Trust Mark’s principal ambassador, strengthening its voice, influence and reputation across the sector.
About You
You will be a commercially astute, purpose‑driven and transformational executive leader with the confidence, credibility and judgement to lead Trust Mark through a significant period of change.
You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer‑focused sector.
Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust.
You will be entrepreneurial, practical and solutions‑focused, with the ability to operate in a fluid policy and commercial environment.
You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management.
Just as importantly, you will be a visible and people‑focused leader who can generate energy, build confidence and bring people with you.
Naturally, whilst we’d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we’re also excited to hear from leaders across all sectors.
- What You'll Bring
- Proven CEO, MD or Executive leadership experience within a complex, multi‑stakeholder environment
- A strong track record of leading transformation, growth and organisational change
- Commercially astute, with experience creating new revenue streams, partnerships or market opportunities
- Strong strategic, financial and operational leadership capability
- Experience working with influential boards and navigating complex governance environments
- An engaging leader who builds high‑performing teams and drives accountability
- Exceptional stakeholder management, communication and influencing skills
- Resilient, adaptable and comfortable operating in fast‑moving, evolving environments
- High levels of integrity, credibility and sound judgement
- Leadership Style
- Visionary, commercially minded and entrepreneurial
- Confident, credible and able to inspire trust at every level
- A practical problem‑solver who thrives in ambiguity and change
- Visible, engaging and people‑focused
- Comfortable challenging constructively and driving transformation
- Passionate about developing talent and building organisational capability
- Motivated by purpose, impact and the opportunity to leave a lasting legacy
Why Join Trust Mark?
- Shape the future of trust, quality and consumer protection across the UK built environment
- Lead an organisation with significant influence across government, industry and regulatory stakeholders
- Capitalise on major opportunities in retrofit, energy efficiency and home improvement
- Drive commercial growth, digital transformation and long‑term organisational sustainability
- Unlock the strategic value of unique data assets and emerging technologies
- Build and inspire a high‑performing team through a period of ambitious change
- Create a lasting legacy in an organisation with genuine national impact
- Application Information
We take your privacy seriously.
As you might expect, you may be contacted by email, text or telephone.
Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process.
Please refer to their Data Privacy Policy & Notice on their website for further details.
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Chief Executive Officer in Basingstoke employer: Trustmark
TrustMark is an exceptional employer that offers a purpose-driven and collaborative work culture, where employees are empowered to lead transformative initiatives in the built environment sector. Located in Basingstoke, the organisation provides a comprehensive executive benefits package, including a discretionary bonus and car allowance, fostering both personal and professional growth. As a not-for-profit entity, TrustMark is dedicated to consumer protection and quality standards, making it an ideal workplace for those passionate about creating a lasting societal impact.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Executive Officer in Basingstoke
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Trustmark.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Trustmark.
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We think you need these skills to ace Chief Executive Officer in Basingstoke
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Trustmark.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Trustmark. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Trustmark
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Trustmark, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Trustmark, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Trustmark could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Trustmark as they’re likely seeking a candidate who can enhance their workplace culture.
