At a Glance
- Tasks: Own the London office experience and enhance workplace culture through innovative events and AI tools.
- Company: Join Trustly, a leader in revolutionising payments with a dynamic and collaborative team.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on innovation and employee engagement.
- Why this job: Shape a vibrant workplace culture and make a real impact on employee experiences.
- Qualifications: 5+ years of experience, including 2-3 years as an Office or Workplace Manager.
The predicted salary is between 63000 - 77000 £ per year.
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments.
As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our
Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers.
If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
About the team At Trustly, our employees are our users and the workplace is the product we build for them.
The Workplace Experience team runs our offices in London, Paris, Stockholm, Lisbon, New York and San Francisco.
We’re small, close-knit and obsessed with detail.
We want every colleague and guest to feel looked after from the moment they walk in.
We’re also changing how workplace teams work.
We treat the workplace as a system we can test, learn from and improve, and we’re putting AI at the centre of how we do it.
That means automating the repetitive work so we can spend our time on the human moments that make Trustly a great place to work.
About the role London is one of our biggest hubs, and you’ll own the experience there.
You’ll shape the culture people feel every day: how they’re welcomed, how they connect, and how easy it is for them to do their best work.
This isn’t a role for keeping things ticking over.
You’ll spot friction, fix it, and find smarter ways to deliver great service, often with AI tools we’re building and testing as a team.
You’ll work closely with the Director of Workplace and help shape how our global team works.
What you’ll do Own the London office experience end to end, so colleagues and guests always get a warm, professional welcome Build culture through events, rituals and moments that bring people together and make Trustly feel like Trustly Find friction in the employee experience and remove it, using data, feedback and quick experiments Pilot and adopt AI tools and automations that make our service faster, smarter and more personal Run day-to-day office operations, including maintenance, building management, purchasing and suppliers Keep the office safe and secure Partner with People, IT, Finance and other teams so the employee experience feels seamless Lead local and global projects with the Director of Workplace Who you are You have 5+ years of work experience, including 2 to 3 years as an Office or Workplace Manager You’ve built employee engagement or culture programmes and seen the impact You’re curious about AI and want to use it to change how work gets done You think in systems: you fix the underlying cause, not just the symptom You run projects well and care about the details people notice You’re energised by fast-moving, changing environments You’re warm, clear and confident with everyone from new joiners to senior leaders You’re happy to roll up your sleeves and get things done Location London Employment Type Full time Location Type Hybrid Department People
Workplace Manager - UK (On-site) employer: Trustly
Trustly is an exceptional employer that champions innovation and collaboration within the FinTech space, particularly in the vibrant London market. With a strong focus on employee growth, Trustly offers a diverse and inclusive work culture, comprehensive benefits including generous holiday allowances and well-being support, and the opportunity to make a meaningful impact in the rapidly evolving payments landscape. Join us to thrive in a dynamic environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Manager - UK (On-site)
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Trustly.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Trustly.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Workplace Manager - UK (On-site)
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Trustly.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Trustly. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Trustly
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Trustly, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Trustly, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Trustly could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Trustly as they’re likely seeking a candidate who can enhance their workplace culture.
