London Workplace Experience Lead — AI & Culture

London Workplace Experience Lead — AI & Culture

Full-Time 56700 - 69300 £ / year (est.) On-site
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At a Glance

  • Tasks: Shape the employee experience and manage the London office with a hands-on approach.
  • Company: Join Trustly, a leader in Open Banking with a vibrant workplace culture.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Fast-paced role with opportunities to lead local and global projects.
  • Why this job: Make a real impact on employee culture and drive innovation using AI tools.
  • Qualifications: Proactive mindset and strong organisational skills are essential.

The predicted salary is between 56700 - 69300 £ per year.

Trustly's London hub is seeking a proactive Workplace Manager to shape the employee experience.

You’ll own the London office end‑to‑end, welcome colleagues, coordinate facilities, events, and build a culture that empowers teams to do their best work.

You’ll use data and AI tools to streamline processes, partner with People, IT and Finance, and lead local and global projects with the Director of Workplace.

The role is hands‑on, fast‑paced, and central to Trustly’s mission in Open Banking.

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London Workplace Experience Lead — AI & Culture employer: Trustly

Trustly is an exceptional employer that champions innovation and collaboration within the FinTech space, particularly in the vibrant London market. With a strong focus on employee growth, Trustly offers a diverse and inclusive work culture, comprehensive benefits including generous holiday allowances and well-being support, and the opportunity to make a meaningful impact in the rapidly evolving payments landscape. Join us to thrive in a dynamic environment where your contributions are valued and celebrated.

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Contact Details:

Trustly Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land London Workplace Experience Lead — AI & Culture

✨Get Involved in Industry Events

Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!

✨Engage in Professional Networks

Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Trustly.

✨Showcase Your Leadership Skills

When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Trustly.

✨Tailor Your LinkedIn Presence

Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.

We think you need these skills to ace London Workplace Experience Lead — AI & Culture

Proactive Management
Employee Experience Design
Facilities Coordination
Event Planning
Cultural Development
Data Utilisation
AI Tools Proficiency

Some tips for your application 🫡

Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!

Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Trustly.

Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Trustly. Make it personal – we want to get to know you!

Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!

How to prepare for a job interview at Trustly

✨Showcase Your Leadership Style

You’ll want to thoroughly convey your unique approach to leadership. During the interview with Trustly, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.

✨Brush Up on Management Theories

Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Trustly, especially in the specific context of the challenges they’re currently facing.

✨Craft Your Vision for the Company

Since this is a full-time leadership role, spending time thinking about your vision for Trustly could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.

✨Emphasise Team Dynamics and Culture

In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Trustly as they’re likely seeking a candidate who can enhance their workplace culture.