Description
JOB SUMMARY
The Quality Manager is responsible for leading and continuously improving the Quality Management System
(QMS) for a custom architectural wood door manufacturing operation. This position ensures all products meet
customer specifications, company standards, and regulatory requirements while minimizing defects, remakes,
and warranty claims.
As a key member of the manufacturing leadership team, the Quality Manager will lead a team of Quality
Coordinators, Inspectors, and other quality personnel while working closely with Production, Engineering,
Scheduling, Finishing, and Customer Service teams. The Quality Manager is accountable for developing a culture
of quality throughout the organization and ensuring that quality is built into every stage of the manufacturing
process, from order review through final shipment.
This position is reported to Noah Reed and has multiple direct reports.
RESPONSIBILITIES
Leadership & Team Management
- Directly lead, coach, mentor, and develop Quality Coordinators, Inspectors, and other quality personnel.
- Establish performance expectations, conduct performance reviews, and create development plans for team members.
- Build a culture of accountability and continuous improvement throughout the plant.
- Provide leadership and support to manufacturing teams regarding quality expectations and standards.
- Lead quality-focused employee training and certification programs.
- Ensure quality staffing levels and coverage are sufficient to support production demands.
Quality Systems & Compliance
- Develop, implement, maintain, and continuously improve the plant Quality Management System (QMS).
- Establish and maintain quality policies, procedures, work instructions, and inspection standards.
- Ensure compliance with company quality standards, customer requirements, and industry best practices.
- Manage document control and revision processes for quality-related documentation.
- Lead internal audits and corrective action programs.
Custom Product Quality
- Ensure custom wood doors meet customer-specific drawings, specifications, dimensions, finish requirements, and performance standards.
- Develop quality controls for custom and engineered-to-order products.
- Collaborate with Engineering and Production to ensure manufacturability and quality requirements are clearly understood before production begins.
- Review quality risks associated with custom products and implement preventative measures.
- Drive defect prevention initiatives throughout machining, assembly, sanding, finishing, and packaging operations.
Inspection & Defect Prevention
- Establish quality inspection processes throughout production.
- Monitor critical quality characteristics on raw materials, work-in-process, and finished products.
- Analyze quality trends and implement corrective and preventative actions.
- Lead root cause investigations using structured problem-solving methodologies.
- Ensure non-conforming materials and products are properly identified,
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Quality Manager in Tankerton employer: TruStile
TruStile Doors, a Marvin Brand, is an exceptional employer that prioritises employee well-being and professional growth. With a strong commitment to fostering a collaborative work culture, we offer competitive compensation, comprehensive benefits, and a profit-sharing programme that acknowledges the contributions of every team member. Located in a vibrant territory, our focus on innovation and quality ensures that you will be part of a leading company that values integrity and community engagement.
