At a Glance
- Tasks: Provide efficient estimating services and ensure high customer satisfaction in a fast-paced environment.
- Company: TrustFord, a growing leader in the automotive industry with a focus on diversity and inclusion.
- Benefits: Competitive salary, bonus scheme, 33 days annual leave, and discounts on services.
- Other info: Enjoy flexible working options and excellent career development opportunities.
- Why this job: Join a dynamic team and make a real impact in customer service and vehicle assessment.
- Qualifications: Previous bodyshop experience and customer-focused attitude required.
The predicted salary is between 37584 - 45936 £ per year.
We share an ambition to be recognised as the benchmark in all of our operations.
At Trust Ford we keep on growing.
From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we’re offering and delivering more choice to our customers every day.
Becoming a more diverse and inclusive business will also be vital to our success, but what won’t change is the buzz we get from working in a fast-paced environment that’s 100% customer-focused.
Reporting to the Bodyshop Manager, you will be responsible for providing a courteous and efficient estimating service ensuring a high standard of customer satisfaction.
You will also be required to sell Accident Repair Centre time, products and services and liaise with insurance companies and engineers.
The right candidate will have previous experience of working with in a bodyshop, preferably Audatex trained and PAS125 accredited.
• Are you customer focused?
• Do you have Bodyshop experience?
• Are you self-motivated, enthusiastic and tenacious?
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Bonus scheme with uncapped earnings and an upsell bonus
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Access to Perks at Work discount website
For your first 2 days in the business, you’ll be attending our fantastic residential induction academy.
This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.
Our PPA is what makes Trust Ford.
Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love.
This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in.
We welcome applications from everyone.
We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.
Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment.
Although we may deem this may not be suitable for every role, we will try and be supportive where we can.
We would encourage you to contact our recruitment team to discuss any requirements you may have.
Trust Ford is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.
All offers of employment are subject to a background check.
We advertise our vacancies to attract candidates and not agency suppliers.
If we need agency assistance then we will contact agencies from our Preferred Supplier List.
Any speculative CVs we receive will not be accepted as an introduction.
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Vehicle Damage Assessor employer: TrustFord
TrustFord in Epsom is an exceptional employer, offering a supportive work culture that prioritises employee development and career progression. With comprehensive training to IMI Level 3 in Electric Vehicle Maintenance, generous benefits including 33 days of annual leave and performance-related bonuses, TrustFord ensures that its technicians are well-equipped and motivated to excel in their roles while enjoying a fulfilling work-life balance.